The fact that I had to write a review but the nob hill starbucks is slow! Ive been to foreign countries with Starbucks and they are faster and have troubles communicating.
Atmosphere: 5
Food: 4
Service: 1
Sara Warr
Went to this location today and can honestly say it is the worst Starbucks. I ordered online ahead and my two drinks took over 20 min to make though the app said ready is 3-7 min. I ordered both with extra cold foam and neither had it. Annoying to pay so much and have it not made in a timely fashion or correctly. Will not be going to this Starbucks again.
Atmosphere: 3
Food: 1
Service: 1
Shanz Dev
Fast and friendly, especially on a busy Sunday morning. Conveniently located, and the staff were friendly and genuinely happy to see us. Plus - delicious coffee!
Atmosphere: 5
Food: 5
Service: 5
atiragram mai
Blonde girl taking orders at the drive thru, around 2pm on 9/4/25, needs to be trained in basic competency.
Service: 1
Briana Burke
Came to get the double smoked bacon breakfast sandwich this morning. I ordered online. I wanted the double smoked bacon because I hate getting soft uncooked bacon. I was really looking forward to eating this. I would have gone back but I was on my way to work and didn’t have time. Yes I still ate it because I was starving but this is definitely not even close to what it should look like.
Atmosphere: 3
Food: 1
Service: 3
Jesse Turcotte
Very fabulous service very helpful and friendly baristas I enjoyed my visit here for my birthday I highly recommend this place if you need a refreshing coffee tea or something else.
Atmosphere: 5
Food: 5
Service: 5
Irene Linos
Clean store, nice staff, had a pleasant experience on 08/05 the gal who helped me was Amber, and she was nice and friendly! Definitely customer service oriented.
Atmosphere: 3
Food: 5
Service: 4
WandeRView S
Greeted warmly, served cheerfully. This store has quality customer service on the top of their list!!
Atmosphere: 5
Food: 5
Service: 5
brian john
The priest does have a nice demeanor however I’ve been having an issue with their drinks as of late I live right around the corner of this Starbucks less then a block away and this was my final straw They made me a drink and it was all ice. I took a few drinks out of it, and it was all gone, before I got home $7 for a iced coffee shouldn’t be a few ounces of drink and filled to the brim with ice
This is the only stand-alone Starbucks that just never calculates my personal cup stars into the equation. I’ll not likely go back. Shame, because the location’s convenient.
Atmosphere: 3
Food: 4
Service: 2
Tactician
Went in today for a coffee and a falafel pocket. Came back home with what I thought I had ordered. Nope! I got a jalapeno chicken pocket. Fine, I thought, mistakes happened. Trying calling in to get my reward points I used to redeem the food item but got hung up on. I tried calling again in case it was a mistake, and the phone didn't ring. Sounded like they unplugged it. Awful customer service. Thankfully, I always check food due to a milk allergy. Never again will I be purchasing anything from this Starbucks if this is the way they treat their customers.
Atmosphere: 1
Food: 1
Service: 1
Ty Winter
ABSOLUTELY LOVE EVERY LAST BARISTA AT THIS ESTABLISHMENT!!!!
Parking: Great access for handicapped
Kid-friendliness: Absolutely the best when it comes to service and kids!!!
Wheelchair accessibility: Of COURSE!!!
Atmosphere: 5
Food: 5
Service: 5
Hezron Nzengah
Good customer service. The Doordash orders are packaged perfectly for delivery.
Atmosphere: 5
Food: 5
Service: 5
A Llie
Recently visited Starbucks, especially since it’s one of my most favorite places to get coffee and I was pretty happy with the service. My drink was made right and I had a great experience with a barista there, AENIAH is her name- she listened, repeating my order too in order to make sure she did her job right and was pleasant. It’s always great when the service matches the products and atmosphere, I give kudos to management for training a good employee like this young lady and I give kudos to her as well, she had a couple of what’s in my opinion difficult customers when I was there but I feel she handled it professionally and with focus. I look forward to returning in the future. The team is definitely trying their best and I am appreciative.
Great Starbucks they will get you right
Atmosphere: 4
Food: 4
Service: 5
The fact that I had to write a review but the nob hill starbucks is slow! Ive been to foreign countries with Starbucks and they are faster and have troubles communicating.
Atmosphere: 5
Food: 4
Service: 1
Went to this location today and can honestly say it is the worst Starbucks. I ordered online ahead and my two drinks took over 20 min to make though the app said ready is 3-7 min. I ordered both with extra cold foam and neither had it. Annoying to pay so much and have it not made in a timely fashion or correctly. Will not be going to this Starbucks again.
Atmosphere: 3
Food: 1
Service: 1
Fast and friendly, especially on a busy Sunday morning. Conveniently located, and the staff were friendly and genuinely happy to see us. Plus - delicious coffee!
Atmosphere: 5
Food: 5
Service: 5
Blonde girl taking orders at the drive thru, around 2pm on 9/4/25, needs to be trained in basic competency.
Service: 1
Came to get the double smoked bacon breakfast sandwich this morning. I ordered online. I wanted the double smoked bacon because I hate getting soft uncooked bacon. I was really looking forward to eating this. I would have gone back but I was on my way to work and didn’t have time. Yes I still ate it because I was starving but this is definitely not even close to what it should look like.
Atmosphere: 3
Food: 1
Service: 3
Very fabulous service very helpful and friendly baristas I enjoyed my visit here for my birthday I highly recommend this place if you need a refreshing coffee tea or something else.
Atmosphere: 5
Food: 5
Service: 5
Clean store, nice staff, had a pleasant experience on 08/05 the gal who helped me was Amber, and she was nice and friendly! Definitely customer service oriented.
Atmosphere: 3
Food: 5
Service: 4
Greeted warmly, served cheerfully. This store has quality customer service on the top of their list!!
Atmosphere: 5
Food: 5
Service: 5
The priest does have a nice demeanor however I’ve been having an issue with their drinks as of late I live right around the corner of this Starbucks less then a block away and this was my final straw They made me a drink and it was all ice. I took a few drinks out of it, and it was all gone, before I got home $7 for a iced coffee shouldn’t be a few ounces of drink and filled to the brim with ice
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
This is the only stand-alone Starbucks that just never calculates my personal cup stars into the equation. I’ll not likely go back. Shame, because the location’s convenient.
Atmosphere: 3
Food: 4
Service: 2
Went in today for a coffee and a falafel pocket. Came back home with what I thought I had ordered. Nope! I got a jalapeno chicken pocket. Fine, I thought, mistakes happened. Trying calling in to get my reward points I used to redeem the food item but got hung up on. I tried calling again in case it was a mistake, and the phone didn't ring. Sounded like they unplugged it. Awful customer service. Thankfully, I always check food due to a milk allergy. Never again will I be purchasing anything from this Starbucks if this is the way they treat their customers.
Atmosphere: 1
Food: 1
Service: 1
ABSOLUTELY LOVE EVERY LAST BARISTA AT THIS ESTABLISHMENT!!!!
Parking: Great access for handicapped
Kid-friendliness: Absolutely the best when it comes to service and kids!!!
Wheelchair accessibility: Of COURSE!!!
Atmosphere: 5
Food: 5
Service: 5
Good customer service. The Doordash orders are packaged perfectly for delivery.
Atmosphere: 5
Food: 5
Service: 5
Recently visited Starbucks, especially since it’s one of my most favorite places to get coffee and I was pretty happy with the service. My drink was made right and I had a great experience with a barista there, AENIAH is her name- she listened, repeating my order too in order to make sure she did her job right and was pleasant. It’s always great when the service matches the products and atmosphere, I give kudos to management for training a good employee like this young lady and I give kudos to her as well, she had a couple of what’s in my opinion difficult customers when I was there but I feel she handled it professionally and with focus. I look forward to returning in the future. The team is definitely trying their best and I am appreciative.
Atmosphere: 3
Food: 4
Service: 5
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