Lobby locked at 8pm, still had customers inside but wouldn’t let anyone else in. No explanation why
Austin Carl
Whoever is working the drive through at 11:54 today was absolutely rude at every turn. Where did you guys find him?
Atmosphere: 1
Food: 5
Service: 1
Gavin Loudon
Great experience at this location at about 3:15pm today. The crew was dealing with a small rush but they were still all smiles, communicating with each other to keep anyone from getting overwhelmed, and making the food quickly and (as near as I can tell from my order) accurately. It was a very positive vibe. If it's like this regularly, I'd strongly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Joe Rief
When I go into a family establishment I expect to be greeted and a thank you before I leave would also be great. But unfortunately I thought that I walked into a high school locker room or a dive bar with the profanity that I was hearing behind the counter. The food was great but I would strongly recommend dining at a different restaurant with your family.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Tacos
Norman Hall
I missed the interaction with an employee. NOONE greeted me, took my order or my payment. Pretty sterile environment. The remodeling looked nice, well done.
Atmosphere: 3
Food: 3
Service: 4
Hezron Nzengah
They have fast, friendly customer service. I never have to wait long for my Doordash or Uber eats pick up.
Atmosphere: 5
Food: 5
Service: 5
Jordan Leupold
Normally I’m a huge fan of Taco Bell, but as a vegetarian I am so sick of ordering vegetarian food and getting home only to find it full of meat. Every single time this happens, I call the number that’s listed here and it rings and rings and rings with no answer.
So I drive over to Taco Bell to get a refund and first they say they can’t refund me because they have switched shifts and the shift I bought it from has to be the shift to refund me. Then they say they can’t refund me because I ordered from the app and I have to call the app’s customer service. I ask to speak to the manager and they tell me no.
Making the order on the screen and then double checking it to make sure it is correct is NOT difficult, so why has my order been messed up all 3 times I’ve been in the last week (twice here and once at the one on 16th). I am a genuinely understanding individual if you can be apologize and fix a problem that you cause. Literally would not have been a big deal if they had just said, “sorry about that, let me get you a refund or remake it.” Everyone makes mistakes…. But this has flown past a mistake or 2 and is just the most infuriating incompetence with zero accountability.
Atmosphere: 1
Food: 1
Service: 1
justin harrington
Showed up just after 10 on our way home from a long and already frustrating trip to find only the drive-through open. No big deal, I'll just walk through since my camper won't fit through the drive-through. After 10 mins of standing there, instead of saying anything through the speaker and says they can't to walk up... ok, but I can't fit. Can I just come in and order? Nope, he suggested an online order. Did that. On the final page and it's telling me "oops, something went wrong on our end" go up to the door and wait till that same guy come over so I can show him what's it saying and to see if he know how to fix it. "Huh, something must be wrong with the site right now"..... ok.... can I just order inside?? Nope. Thanks for wasting 30 mins of my time. I understand there are policies due to whatever, but you could clearly see my truck and camper, and saw my attempt at ordering through the website, I feel like anyone with halfway decent customer service would have made an exception.
Service: 1
MeLisa Joe
They play gangster rap in the restaurant with cussing, and all the staff was cussing up a storm in the back, so unprofessional it was unreal, will never ever go back.
Vegetarian options: A few things
Atmosphere: 1
Food: 1
Service: 1
Chris Eps
PLEASE UPDATE YOUR OPEN HOURS ON GOOGLE MAPS. I just came to the store on Monday at 7:30, and doors were locked.
The best i found She is super professional Need to take appointments way in advanced
Atmosphere: 5
Service: 5
Chelsea Kuk
I came here on 6/15/24 and got food poisoning from their Doritos tacos. Please do not come here.
Food: 1
Brenda Serrano
Went through drive through got strawberry freeze it was small and not filled up I asked if I can pay for a bigger one the guy in the drive through told me no how rude that I can't add to my order when I spent over 40 dollars
Atmosphere: 4
Food: 5
Service: 1
Josh Lippert
I go there to get the breakfast and they advertise coffee yet the coffee machine is always broke. This has been going on for a couple years now and I don't understand why it takes so long to solve that problem. They ought to get a new machine by now
Scotchon_Darokz
I go there to get the breakfast and they advertise coffee yet the coffee machine is always broke. This has been going on for a couple years now and I don't understand why it takes so long to solve that problem. They ought to get a new machine by now
Lobby locked at 8pm, still had customers inside but wouldn’t let anyone else in. No explanation why
Whoever is working the drive through at 11:54 today was absolutely rude at every turn. Where did you guys find him?
Atmosphere: 1
Food: 5
Service: 1
Great experience at this location at about 3:15pm today. The crew was dealing with a small rush but they were still all smiles, communicating with each other to keep anyone from getting overwhelmed, and making the food quickly and (as near as I can tell from my order) accurately.
It was a very positive vibe. If it's like this regularly, I'd strongly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
When I go into a family establishment I expect to be greeted and a thank you before I leave would also be great. But unfortunately I thought that I walked into a high school locker room or a dive bar with the profanity that I was hearing behind the counter. The food was great but I would strongly recommend dining at a different restaurant with your family.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Tacos
I missed the interaction with an employee. NOONE greeted me, took my order or my payment. Pretty sterile environment. The remodeling looked nice, well done.
Atmosphere: 3
Food: 3
Service: 4
They have fast, friendly customer service. I never have to wait long for my Doordash or Uber eats pick up.
Atmosphere: 5
Food: 5
Service: 5
Normally I’m a huge fan of Taco Bell, but as a vegetarian I am so sick of ordering vegetarian food and getting home only to find it full of meat. Every single time this happens, I call the number that’s listed here and it rings and rings and rings with no answer.
So I drive over to Taco Bell to get a refund and first they say they can’t refund me because they have switched shifts and the shift I bought it from has to be the shift to refund me. Then they say they can’t refund me because I ordered from the app and I have to call the app’s customer service. I ask to speak to the manager and they tell me no.
Making the order on the screen and then double checking it to make sure it is correct is NOT difficult, so why has my order been messed up all 3 times I’ve been in the last week (twice here and once at the one on 16th). I am a genuinely understanding individual if you can be apologize and fix a problem that you cause. Literally would not have been a big deal if they had just said, “sorry about that, let me get you a refund or remake it.” Everyone makes mistakes…. But this has flown past a mistake or 2 and is just the most infuriating incompetence with zero accountability.
Atmosphere: 1
Food: 1
Service: 1
Showed up just after 10 on our way home from a long and already frustrating trip to find only the drive-through open. No big deal, I'll just walk through since my camper won't fit through the drive-through. After 10 mins of standing there, instead of saying anything through the speaker and says they can't to walk up... ok, but I can't fit. Can I just come in and order? Nope, he suggested an online order. Did that. On the final page and it's telling me "oops, something went wrong on our end" go up to the door and wait till that same guy come over so I can show him what's it saying and to see if he know how to fix it. "Huh, something must be wrong with the site right now"..... ok.... can I just order inside?? Nope. Thanks for wasting 30 mins of my time. I understand there are policies due to whatever, but you could clearly see my truck and camper, and saw my attempt at ordering through the website, I feel like anyone with halfway decent customer service would have made an exception.
Service: 1
They play gangster rap in the restaurant with cussing, and all the staff was cussing up a storm in the back, so unprofessional it was unreal, will never ever go back.
Vegetarian options: A few things
Atmosphere: 1
Food: 1
Service: 1
PLEASE UPDATE YOUR OPEN HOURS ON GOOGLE MAPS. I just came to the store on Monday at 7:30, and doors were locked.
Restaurantji Recommends
The best i found
She is super professional
Need to take appointments way in advanced
Atmosphere: 5
Service: 5
I came here on 6/15/24 and got food poisoning from their Doritos tacos. Please do not come here.
Food: 1
Went through drive through got strawberry freeze it was small and not filled up I asked if I can pay for a bigger one the guy in the drive through told me no how rude that I can't add to my order when I spent over 40 dollars
Atmosphere: 4
Food: 5
Service: 1
I go there to get the breakfast and they advertise coffee yet the coffee machine is always broke. This has been going on for a couple years now and I don't understand why it takes so long to solve that problem. They ought to get a new machine by now
I go there to get the breakfast and they advertise coffee yet the coffee machine is always broke. This has been going on for a couple years now and I don't understand why it takes so long to solve that problem. They ought to get a new machine by now
Loading...