They have gone downhill. The drive thru staff is always messing up.
Atmosphere: 1
Food: 1
Service: 1
Johnathon Brown
Deliberately makes orders wrong and doesn't do anything to fix it
Atmosphere: 1
Food: 1
Service: 1
Patricia “Patti” Sage
I wish I didn't have to give one star. The food was, well crapy. I went through the drive through, twice. The first time I ordered the boxes with the Chaloupas. The second time through was about 15 minutes later. The second time I ordered for our daughter and her husband. Well all the drinks did NOT have any Ice, so they were cool, NOT cold. I did have any sour cream in our 5 layer burritos, which would have made them a 4 layer burritos. Well, they were missing two ingredients which made them a 2 layer burrito. And all the tortillas were dry and tough. The chaloupas were dry and tough as well. We couldn't eat them. I was too tired to go back for a third time to complain. NEVER going back to this tacobell, NEVER!
christopher clements
So first bad experience this week was ordering the Loaded beef n cheese burritos from the value meal I got4 but they gave me spicy instead of classic. Today I got the classic like I asked for But It turned me into a volcano 🌋 erupting and I barely made it to the bathroom.
Atmosphere: 1
Food: 2
Service: 1
Emily Wren
one star. my potato soft taco was anything but soft. the potatoes were old, dry, hard as rocks, and clearly sitting out way too long. i know the health department requires food to be thrown out after a certain time, and these were way past that. honestly it’s disgusting. i could tell just by looking at them they were expired. i can’t believe this even got served to someone. this could literally cause food poisoning. thanks taco bell for proving you don’t care what you’re feeding people.
Food: 1
Briana Prince
Tired of ordering through Uber and items being missed. I obnoxiously ordered 10 sauces on my order just to make sure there was at least a packet or two and you guys that work there for the last couple times we have ordered have given zero sauce and missed items. Its not that hard folks...it takes two seconds to put the sauce in the bag.
Alex
This is by far one of the worst Taco Bell locations I’ve ever visited. The restaurant was filthy—tables were dirty, the floor was sticky, and the bathrooms were disgusting. It clearly hadn’t been cleaned properly in a long time.
To make things worse, the manager, Ramon Cuevas, was incredibly rude to both customers and employees. His unprofessional attitude created a very uncomfortable environment. No one should be treated the way I saw him treating people.
Between the poor hygiene and the terrible management, I will definitely not be coming back. If you care about cleanliness and respectful service, I strongly suggest going elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Gabby Daley
Meat was undercooked and two cold burritos with unmelted shredded cheese.
Nick Cunningham
I normally dont write reviews but this is just nasty. 06-29-2025 approximately at 6:25 pm two of the employees was slapping each other with tortillas across the face then proceeded to use the same tortillas to make customers food. While the two same employees seem to have a foul mouth cussing while children is present in the dining area. Location 230 S 72nd Ave, Yakima, WA 98908
JD. Frazier
This is a good Taco Bell. The service is quick and friendly. The food is almost always decent. It's open late.
On a late Thursday around 11pm-12am I’ve received the best Taco Bell I have ever received in my 22 years and imma sound real big right now. I got 2 Beefy 5 Layer Burritos, and specifically asked for one to have No Sour Cream, No Nacho Cheese, Easy Shredded Cheese and Extra Beef. We knew just from the wrappings of the burritos these were going to be the best Taco Bell we have ever had! THEY EVEN WROTE ON THE WRAPPER WHICH BURRITO HAD EXTRA/NONE OF SOMETHING. Baja Blast was blasting alright!
Kyle Langston
Our order was correct, but the employee on the drive through mic was short with us. Not necessarily bad, but not great. We ordered a medium water, because he told us it would be almost $3 for a large, but medium was free. When we got our drinks, the water was actually soda water. When he handed us our food, I asked the employee to trade it out for normal water and he said, “that’s just how it is, I don’t really like the water here either.” He would not accept that he did not give us water, so I pulled away and I ended up going into the store to dump out the soda water and refill my cup with regular water.
Atmosphere: 2
Food: 5
Service: 1
Alex livingston
Lobby locked at 8pm, still had customers inside but wouldn’t let anyone else in. No explanation why
Austin Carl
Whoever is working the drive through at 11:54 today was absolutely rude at every turn. Where did you guys find him?
Atmosphere: 1
Food: 5
Service: 1
Gavin Loudon
Great experience at this location at about 3:15pm today. The crew was dealing with a small rush but they were still all smiles, communicating with each other to keep anyone from getting overwhelmed, and making the food quickly and (as near as I can tell from my order) accurately. It was a very positive vibe. If it's like this regularly, I'd strongly recommend this location.
They have gone downhill. The drive thru staff is always messing up.
Atmosphere: 1
Food: 1
Service: 1
Deliberately makes orders wrong and doesn't do anything to fix it
Atmosphere: 1
Food: 1
Service: 1
I wish I didn't have to give one star. The food was, well crapy. I went through the drive through, twice. The first time I ordered the boxes with the Chaloupas. The second time through was about 15 minutes later. The second time I ordered for our daughter and her husband. Well all the drinks did NOT have any Ice, so they were cool, NOT cold. I did have any sour cream in our 5 layer burritos, which would have made them a 4 layer burritos. Well, they were missing two ingredients which made them a 2 layer burrito. And all the tortillas were dry and tough. The chaloupas were dry and tough as well. We couldn't eat them. I was too tired to go back for a third time to complain. NEVER going back to this tacobell, NEVER!
So first bad experience this week was ordering the Loaded beef n cheese burritos from the value meal
I got4 but they gave me spicy instead of classic.
Today I got the classic like I asked for
But It turned me into a volcano 🌋 erupting and I barely made it to the bathroom.
Atmosphere: 1
Food: 2
Service: 1
one star. my potato soft taco was anything but soft. the potatoes were old, dry, hard as rocks, and clearly sitting out way too long. i know the health department requires food to be thrown out after a certain time, and these were way past that. honestly it’s disgusting. i could tell just by looking at them they were expired. i can’t believe this even got served to someone. this could literally cause food poisoning. thanks taco bell for proving you don’t care what you’re feeding people.
Food: 1
Tired of ordering through Uber and items being missed. I obnoxiously ordered 10 sauces on my order just to make sure there was at least a packet or two and you guys that work there for the last couple times we have ordered have given zero sauce and missed items. Its not that hard folks...it takes two seconds to put the sauce in the bag.
This is by far one of the worst Taco Bell locations I’ve ever visited. The restaurant was filthy—tables were dirty, the floor was sticky, and the bathrooms were disgusting. It clearly hadn’t been cleaned properly in a long time.
To make things worse, the manager, Ramon Cuevas, was incredibly rude to both customers and employees. His unprofessional attitude created a very uncomfortable environment. No one should be treated the way I saw him treating people.
Between the poor hygiene and the terrible management, I will definitely not be coming back. If you care about cleanliness and respectful service, I strongly suggest going elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Meat was undercooked and two cold burritos with unmelted shredded cheese.
I normally dont write reviews but this is just nasty.
06-29-2025 approximately at 6:25 pm two of the employees was slapping each other with tortillas across the face then proceeded to use the same tortillas to make customers food. While the two same employees seem to have a foul mouth cussing while children is present in the dining area. Location 230 S 72nd Ave, Yakima, WA 98908
This is a good Taco Bell. The service is quick and friendly. The food is almost always decent. It's open late.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
On a late Thursday around 11pm-12am I’ve received the best Taco Bell I have ever received in my 22 years and imma sound real big right now. I got 2 Beefy 5 Layer Burritos, and specifically asked for one to have No Sour Cream, No Nacho Cheese, Easy Shredded Cheese and Extra Beef. We knew just from the wrappings of the burritos these were going to be the best Taco Bell we have ever had! THEY EVEN WROTE ON THE WRAPPER WHICH BURRITO HAD EXTRA/NONE OF SOMETHING. Baja Blast was blasting alright!
Our order was correct, but the employee on the drive through mic was short with us. Not necessarily bad, but not great. We ordered a medium water, because he told us it would be almost $3 for a large, but medium was free. When we got our drinks, the water was actually soda water. When he handed us our food, I asked the employee to trade it out for normal water and he said, “that’s just how it is, I don’t really like the water here either.” He would not accept that he did not give us water, so I pulled away and I ended up going into the store to dump out the soda water and refill my cup with regular water.
Atmosphere: 2
Food: 5
Service: 1
Lobby locked at 8pm, still had customers inside but wouldn’t let anyone else in. No explanation why
Whoever is working the drive through at 11:54 today was absolutely rude at every turn. Where did you guys find him?
Atmosphere: 1
Food: 5
Service: 1
Great experience at this location at about 3:15pm today. The crew was dealing with a small rush but they were still all smiles, communicating with each other to keep anyone from getting overwhelmed, and making the food quickly and (as near as I can tell from my order) accurately.
It was a very positive vibe. If it's like this regularly, I'd strongly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
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