After seeing the most recent reviews and how the customers were treated, I will also share my experience. The drinks are good but the Hispanic girl working there with black, long hair had the worse customer service ever. She didn’t greet me when I came in, was short on her answers when I asked questions and had this annoyed look on her face. It seemed like she hates working there. Another two customers walked in after me and again she never greeted them. Customer service 0/5, drinks 5/5.
Efren Martinez
Customer service is terrible, no one greets you and every transaction feels like it's a chore to the people working.
Sylvia Galeana
Drinks were good but the girl had the worst customer service! We were the only people there and she was slamming stuff around the looks she gave us were just terrible. Makes a good boba place look so bad. Unfortunate.
Tequila Papi i
The young gentlemen’s today really helped me find the best drinks I really loved it and will come back with my family
Jennifer Saenz
I don’t usually leave reviews, I usually have a very good experience here I love the drinks and the mochi donuts. I went in and the girl working was very rude acting as if it was an inconvenience me walking in I asked what time the mochi donuts would be available she said after 1 I was going to order a drink but gave me a very annoyed look and said anything else so I decided to leave. Please teach your employees good customer service I would hate to see a great business be ruined by ungrateful employees.
Elise R
Cheese foam matcha was pretty good, but the barista had an awful attitude for no reason. Seemed annoyed at my presence then I asked politely for light ice, as she'd filled the cup to the brim with ice, and she didn't answer but slammed the cup and something else on the counter. I was the only one in there, had never been before. Won't be back.
Ebelyn Valencia
I went to &Tea this past Friday, and unfortunately, the experience was pretty disappointing. The two young men working that day came off as a bit rude from the start. I tried to brush it off—everyone has off days—but it didn’t get much better. When my friend and I got our drinks, they were honestly the worst boba teas we’ve ever had. That was especially surprising because I’ve been here before and always had great drinks, which is why I came back in the first place. It was just really disappointing overall, especially knowing how good the drinks can be.
Isla Castro
I stopped in this morning and the girl working was super helpful and my drink tasted great!
Emily Kobayashi
I ordered forty milk teas with boba from &Tea for a surgery clinic opening party. Hugo was responsive and easy to work with. He even opened the shop early to make all the tea in time for us to set up. The tea was very popular and none were left over!
Galilea Grow
I would come here everyday if I could but when I do I come with my neighbor and we are bestfriends now because of and tea so I love this place and I come here with my cousin js saying this is the best and the food and drink are amazing
great drinks but terrible service. every time i come the workers have attitude, which sucks because i do enjoy the drinks but always have a bad experience service wise. definitely need a lot of improvement with employees!
johnny Hernandez
To make things short, I have the same exact experience that Isabella had was happy to try it out and ended up not happy really rude
lesly
Great place! Workers named Juan gave me great costumer service and the red bull he made was just amazing!
Darlyn Juarez
Their hours say 9 but they closed the doors at 8:30
After seeing the most recent reviews and how the customers were treated, I will also share my experience. The drinks are good but the Hispanic girl working there with black, long hair had the worse customer service ever. She didn’t greet me when I came in, was short on her answers when I asked questions and had this annoyed look on her face. It seemed like she hates working there. Another two customers walked in after me and again she never greeted them. Customer service 0/5, drinks 5/5.
Customer service is terrible, no one greets you and every transaction feels like it's a chore to the people working.
Drinks were good but the girl had the worst customer service! We were the only people there and she was slamming stuff around the looks she gave us were just terrible. Makes a good boba place look so bad. Unfortunate.
The young gentlemen’s today really helped me find the best drinks I really loved it and will come back with my family
I don’t usually leave reviews, I usually have a very good experience here I love the drinks and the mochi donuts. I went in and the girl working was very rude acting as if it was an inconvenience me walking in I asked what time the mochi donuts would be available she said after 1 I was going to order a drink but gave me a very annoyed look and said anything else so I decided to leave. Please teach your employees good customer service I would hate to see a great business be ruined by ungrateful employees.
Cheese foam matcha was pretty good, but the barista had an awful attitude for no reason. Seemed annoyed at my presence then I asked politely for light ice, as she'd filled the cup to the brim with ice, and she didn't answer but slammed the cup and something else on the counter. I was the only one in there, had never been before. Won't be back.
I went to &Tea this past Friday, and unfortunately, the experience was pretty disappointing. The two young men working that day came off as a bit rude from the start. I tried to brush it off—everyone has off days—but it didn’t get much better. When my friend and I got our drinks, they were honestly the worst boba teas we’ve ever had. That was especially surprising because I’ve been here before and always had great drinks, which is why I came back in the first place. It was just really disappointing overall, especially knowing how good the drinks can be.
I stopped in this morning and the girl working was super helpful and my drink tasted great!
I ordered forty milk teas with boba from &Tea for a surgery clinic opening party. Hugo was responsive and easy to work with. He even opened the shop early to make all the tea in time for us to set up. The tea was very popular and none were left over!
I would come here everyday if I could but when I do I come with my neighbor and we are bestfriends now because of and tea so I love this place and I come here with my cousin js saying this is the best and the food and drink are amazing
Restaurantji Recommends
great drinks but terrible service. every time i come the workers have attitude, which sucks because i do enjoy the drinks but always have a bad experience service wise. definitely need a lot of improvement with employees!
To make things short, I have the same exact experience that Isabella had was happy to try it out and ended up not happy really rude
Great place! Workers named Juan gave me great costumer service and the red bull he made was just amazing!
Their hours say 9 but they closed the doors at 8:30
Don't get locked out of the bathroom lol
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