Usually this place isn’t bad. I was very unimpressed with the level of service and the way the staff were acting. First off the staff were having inappropriate conversations between the front staff member and the kitchen staff. This escalated to a throwing things back and forth between them like a game. Then when our food came out it was ridiculous how much ketchup and mustard was on our burgers. It was so much that I had to take a napkin and wipe it off just to eat it. When it’s a kids meal I would assume that they don’t use that much since kids are kind of picky. It was even a ridiculous amount for an adult meal. Then when I came back and talked to the manager it was as if she could care less what I was saying. She told me that I should ask for light ketchup and mustard next time. I said, “I shouldn’t have to ask for less when the amount put on was way over the top to begin with. It was squirting out into the wrappers before I even opened it up” she just walked away. It’s a shame that people don’t have a little more courtesy with customers who have issues. I get the whole disgruntled customer being rude. But when I was not rude and I add being very polite about this her response with an attitude will be the reason that this place will lose business. I get having fun at work but there is also a time and a place for that. Have some situational awareness and know your surroundings before having certain conversations that shouldn’t be had in front of customers. Lastly is that believe it or not the customers are the ones that give you a job. If they don’t come to your establishment because of poor, rude, incompetent service they will go out of their way to not visit said establishment. That will have an impact on your sales and overall profit margin which means less hours because of less revenue. The better the service is the better the business will do. Employees always want to get paid better and get raises then maybe they should actually try to earn them. Lastly they should change the menu as it is a bit misleading for people. It shows every meal as a double and you have to ask to downgrade it and not an upgrade how it should be.
Atmosphere: 3
Food: 2
Service: 2
Ann Jo
Had a great experience at A&w. The staff including Eva, Salone and the boy with the long hair were the best. They were super friendly and helpful. Way to go guys!!! We appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Justin Olson
Clean, fresh food. Hot when it came out. Nothing better than a drisyed mug of a&w root beer
Amazingly kept up and clean location!! I’ve never been to this one before, but the food was amazing and the staff were very nice and helpful! This was also by far the busiest one I’ve ever been to and the staff were keeping up! All the food came out in a matter of minutes hot and fresh. Not to mention they were overflowing with merch that you don’t usually see at an A&W which was really nice to see and a thriving restaurant. Overall this place was an asking atmosphere of happy employees and clean restaurant, A&W for the win!
Atmosphere: 5
Food: 5
Service: 5
Larry Nelson
I love root beer and great burgers
Atmosphere: 5
Food: 5
Service: 5
Angela
I love a&w amazing food. We ordered on doordash our dasher was amazing but the floats came melted and they didn’t mark which soda was suger free we have a diabetic brother so it’s important we know
Food: 5
Old Email
Top tier fast food
Food: 5
Michael Waite
Brand new location next to Woodman's. The place was very busy. The food came out hot and tasty. The new Sriracha cheese curds were very good.
10 minute wait in drive thru for two large root beers at 2:00pm on a Friday afternoon isn’t normal.
Atmosphere: 3
Food: 5
Service: 2
Josh Olsen
Food was great!!
Atmosphere: 5
Food: 5
Service: 5
Jodi Frye
New A&W restaurant. Good food, great service, friendly staff.
Atmosphere: 4
Food: 4
Service: 4
Jeffery Anderson
We stopped there on the way to our summer getaway. The food was very good. They seemed understaffed and had a hard time keeping up. They did there best with the limited staff.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bacon Double
Kurt Carlson
Best fast food in town. Get the Papa burger - big and super beefy. Delicious root beer floats are served in a tall heavy glass mug. The employees bring your food to you and there's plenty of nice seating outdoors.
Very clean and great food.
Atmosphere: 5
Food: 5
Service: 5
Usually this place isn’t bad. I was very unimpressed with the level of service and the way the staff were acting. First off the staff were having inappropriate conversations between the front staff member and the kitchen staff. This escalated to a throwing things back and forth between them like a game. Then when our food came out it was ridiculous how much ketchup and mustard was on our burgers. It was so much that I had to take a napkin and wipe it off just to eat it. When it’s a kids meal I would assume that they don’t use that much since kids are kind of picky. It was even a ridiculous amount for an adult meal. Then when I came back and talked to the manager it was as if she could care less what I was saying. She told me that I should ask for light ketchup and mustard next time. I said, “I shouldn’t have to ask for less when the amount put on was way over the top to begin with. It was squirting out into the wrappers before I even opened it up” she just walked away. It’s a shame that people don’t have a little more courtesy with customers who have issues. I get the whole disgruntled customer being rude. But when I was not rude and I add being very polite about this her response with an attitude will be the reason that this place will lose business. I get having fun at work but there is also a time and a place for that. Have some situational awareness and know your surroundings before having certain conversations that shouldn’t be had in front of customers. Lastly is that believe it or not the customers are the ones that give you a job. If they don’t come to your establishment because of poor, rude, incompetent service they will go out of their way to not visit said establishment. That will have an impact on your sales and overall profit margin which means less hours because of less revenue. The better the service is the better the business will do. Employees always want to get paid better and get raises then maybe they should actually try to earn them. Lastly they should change the menu as it is a bit misleading for people. It shows every meal as a double and you have to ask to downgrade it and not an upgrade how it should be.
Atmosphere: 3
Food: 2
Service: 2
Had a great experience at A&w. The staff including Eva, Salone and the boy with the long hair were the best. They were super friendly and helpful. Way to go guys!!! We appreciate you!
Atmosphere: 5
Food: 5
Service: 5
Clean, fresh food. Hot when it came out. Nothing better than a drisyed mug of a&w root beer
Atmosphere: 5
Food: 5
Service: 5
Always the best rootbeer floats!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Curds, Root Beer Float, Fries, Onion Rings, Cheeseburger
Amazingly kept up and clean location!! I’ve never been to this one before, but the food was amazing and the staff were very nice and helpful! This was also by far the busiest one I’ve ever been to and the staff were keeping up! All the food came out in a matter of minutes hot and fresh. Not to mention they were overflowing with merch that you don’t usually see at an A&W which was really nice to see and a thriving restaurant. Overall this place was an asking atmosphere of happy employees and clean restaurant, A&W for the win!
Atmosphere: 5
Food: 5
Service: 5
I love root beer and great burgers
Atmosphere: 5
Food: 5
Service: 5
I love a&w amazing food. We ordered on doordash our dasher was amazing but the floats came melted and they didn’t mark which soda was suger free we have a diabetic brother so it’s important we know
Food: 5
Top tier fast food
Food: 5
Brand new location next to Woodman's. The place was very busy. The food came out hot and tasty. The new Sriracha cheese curds were very good.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
10 minute wait in drive thru for two large root beers at 2:00pm on a Friday afternoon isn’t normal.
Atmosphere: 3
Food: 5
Service: 2
Food was great!!
Atmosphere: 5
Food: 5
Service: 5
New A&W restaurant. Good food, great service, friendly staff.
Atmosphere: 4
Food: 4
Service: 4
We stopped there on the way to our summer getaway. The food was very good. They seemed understaffed and had a hard time keeping up. They did there best with the limited staff.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Bacon Double
Best fast food in town. Get the Papa burger - big and super beefy. Delicious root beer floats are served in a tall heavy glass mug. The employees bring your food to you and there's plenty of nice seating outdoors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Root Beer Float
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