Went here this morning and was given a 16oz iced drink when i ordered a 24oz? And I told them that this didn’t look like what i ordered and they just ignored me and walked away, I’ve been here about 5 times and I wouldn’t say I’ve had a bad experience but this 100% deterred me from ever coming here again. Don’t waste your money on the service and quality that you get here. This was such a weird experience and as someone who also works customer service..where was the service? This was a sad moment. I’d rather drive an hour to the one in rice lake than ever come back this location. This experience was so shallow and uncomfortable. Didn’t take a picture because I didn’t think I was going to leave a review but I think it’s important that other people know about this experience to avoid it happening to them. What a disappointment :/
Atmosphere: 1
Food: 3
Service: 1
Hank Zane
Great sandwiches, breakfast sandwich was good and bomb americanos . Fun cowboy style decor, I wouldn’t sit on a saddle tho but looks cool
Edit: visited back in 2025 and still excellent coffee with cozy decor. Friendly baristas and they help out with my organization’s fundraisers. S+ tier, can’t go wrong
Cheyenne King
love the atmosphere, new menu, & obsessed with the redbull infusions! have been going here for the chipotle chicken wraps for years now we absolutely love the food & drinks!
Don Albrecht
Go there all the time. Good place to meet up with friends.
Atmosphere: 5
Food: 5
Service: 5
Corinne Firari
Visiting from California, stopped here to grab an iced latte and a dozen bagels to bring to my good friends business in EC and surprise his employees with a snack. They advised me that the dozen bagels I ordered would take 15-30 minutes which was absolutely no problem and I expressed that. When I got to the drive thru window the barista proceeded to give me attitude expressing they usually don’t take orders that big in such short notice, and gave me very uncomfortable energy. If I had put up a fuss about the wait time I’d understand the snarky comment but I expressed it was no problem and I was very patient. I appreciated that the bagels would be made fresh and was willing to wait. The latte was delicious and so were the bagels! I will not be going back however because of the poor customer service and I certainly made sure to pass this information along to the business I brought the bagels to. Maybe the girl was having a bad morning but hopefully next time they are nicer if someone makes a big order.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Bagel with Cream Cheese
Tip
The breakfast bowl was very good I didn't think a coffee shop would be that good.
Atmosphere: 4
Food: 4
Service: 4
John Davis
Not big fan was disappointed
Atmosphere: 1
Food: 1
Service: 1
Chris John
Good coffee and calm clean atmosphere
Atmosphere: 5
Food: 4
Service: 5
Frederick C (Fred)
My wife and I just stopped in. It's not a bad spot. Service today was terrible. Not sure if the short blond lady is the owner but my wife asked if the order you had placed in the fridge was for her and you just walked by saying hold on as you kept walking. Fine but to completely ignore us on the way back we will never go back. Thank you for the disrespect walking back by only to completely ignore us. By the way, the drinks were ours to begin with. Thanks.
Update to the owner. My wife and I appreciate the reply. We regularly go get our coffee every morning here. I'm not sure what the issue was with the employee today. We pre ordered our coffee and when we seen the woman put the drinks in the fridge/freezer, all we were trying to do is let her know we are there to get our already paid for drinks. A simply acknowledgement would all it would have taken. If there is an easier way to get the coffee fast is why we pre ordered and went in to pick up. All she had to do was tell us that we would have had to wait to be checked out. That's it. We didn't even get that. It was "hold on" she went and grabbed gloves and on the way back as through acted as if we had not asked a question. Oblivious to our question and even looked at the gloves as if we didn't matter. We are not looking to get anything discounted or free but as someone who has over 23 years in the customer service industry, this could have easily been resolved by taking 2 seconds to listen to what we had asked. That's it. Thank you Joe
Went here this morning and was given a 16oz iced drink when i ordered a 24oz? And I told them that this didn’t look like what i ordered and they just ignored me and walked away, I’ve been here about 5 times and I wouldn’t say I’ve had a bad experience but this 100% deterred me from ever coming here again. Don’t waste your money on the service and quality that you get here. This was such a weird experience and as someone who also works customer service..where was the service? This was a sad moment. I’d rather drive an hour to the one in rice lake than ever come back this location. This experience was so shallow and uncomfortable. Didn’t take a picture because I didn’t think I was going to leave a review but I think it’s important that other people know about this experience to avoid it happening to them. What a disappointment :/
Atmosphere: 1
Food: 3
Service: 1
Great sandwiches, breakfast sandwich was good and bomb americanos . Fun cowboy style decor, I wouldn’t sit on a saddle tho but looks cool
Edit: visited back in 2025 and still excellent coffee with cozy decor. Friendly baristas and they help out with my organization’s fundraisers. S+ tier, can’t go wrong
love the atmosphere, new menu, & obsessed with the redbull infusions! have been going here for the chipotle chicken wraps for years now we absolutely love the food & drinks!
Go there all the time. Good place to meet up with friends.
Atmosphere: 5
Food: 5
Service: 5
Visiting from California, stopped here to grab an iced latte and a dozen bagels to bring to my good friends business in EC and surprise his employees with a snack. They advised me that the dozen bagels I ordered would take 15-30 minutes which was absolutely no problem and I expressed that. When I got to the drive thru window the barista proceeded to give me attitude expressing they usually don’t take orders that big in such short notice, and gave me very uncomfortable energy. If I had put up a fuss about the wait time I’d understand the snarky comment but I expressed it was no problem and I was very patient. I appreciated that the bagels would be made fresh and was willing to wait. The latte was delicious and so were the bagels! I will not be going back however because of the poor customer service and I certainly made sure to pass this information along to the business I brought the bagels to. Maybe the girl was having a bad morning but hopefully next time they are nicer if someone makes a big order.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Bagel with Cream Cheese
The breakfast bowl was very good I didn't think a coffee shop would be that good.
Atmosphere: 4
Food: 4
Service: 4
Not big fan was disappointed
Atmosphere: 1
Food: 1
Service: 1
Good coffee and calm clean atmosphere
Atmosphere: 5
Food: 4
Service: 5
My wife and I just stopped in. It's not a bad spot. Service today was terrible. Not sure if the short blond lady is the owner but my wife asked if the order you had placed in the fridge was for her and you just walked by saying hold on as you kept walking. Fine but to completely ignore us on the way back we will never go back. Thank you for the disrespect walking back by only to completely ignore us. By the way, the drinks were ours to begin with. Thanks.
Update to the owner. My wife and I appreciate the reply. We regularly go get our coffee every morning here. I'm not sure what the issue was with the employee today. We pre ordered our coffee and when we seen the woman put the drinks in the fridge/freezer, all we were trying to do is let her know we are there to get our already paid for drinks. A simply acknowledgement would all it would have taken. If there is an easier way to get the coffee fast is why we pre ordered and went in to pick up. All she had to do was tell us that we would have had to wait to be checked out. That's it. We didn't even get that. It was "hold on" she went and grabbed gloves and on the way back as through acted as if we had not asked a question. Oblivious to our question and even looked at the gloves as if we didn't matter. We are not looking to get anything discounted or free but as someone who has over 23 years in the customer service industry, this could have easily been resolved by taking 2 seconds to listen to what we had asked. That's it. Thank you Joe
Atmosphere: 2
Food: 3
Service: 1
Would highly recommend their redbull infusions!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
My daughter really likes their muffins. Fairly easy to navigate with a wheelchair. Staff was patient while I went over the choices with my daughter.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Muffin
Small franchise with lots of personality. Warm and inviting. Relaxing yet fun. Well worth the stop.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scone
Super cool coffee shop with a little more than coffee.
The pastries were fresh. Their service was amazing. The people were very friendly.
The coffee was excellent as well. I had a mocha with dark chocolate.
Atmosphere: 5
Food: 5
Service: 5
WOW, had a GGGREAT breakfast wrap!!!!
Warm, fully filled and delicious!!!!!
Totally exceeded my expectations!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Breakfast Bowl
Very pretty small coffee shop. Got my and my wife’s coffee quick. Good place for a conversation or a meet up.
Atmosphere: 5
Food: 5
Service: 5
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