Worst customer experience i have recieved. Went for the "free" tall iced or hot coffee advertised. Well it's not free because it's only for black. Treated horribly by the worker at the windows.
Service: 1
Tammy Kolb
The guy at the window tonight was rude, had informed us that even though we were in our own car I couldn’t even have my cigarette sitting in the ashtray while I paid for and got our coffees…. Pretty sad when I come here atleast once a week and have never been informed of this prior and there is NO sign stating that either…. Every other store I have ever been too has not treated me like this and the looks that were given tonight this store has lost my business…. The coffee wasn’t even what I ordered and they refused to fix it so stay far away from this one at all costs!
Atmosphere: 1
Food: 2
Service: 1
Daniel Reeves
Bucks of the stars!
Atmosphere: 5
Food: 5
Service: 5
Rukiya Salinas
The staff was soo nice they made my day I hope they have a blessed life
Atmosphere: 5
Food: 5
Service: 5
LeAnn Brihn
The service was wonderful, Madison was super helpful with all of her great suggestions!
Atmosphere: 5
Food: 5
Service: 5
Kathy Silvernail
Didn't go there. Was at Shopko optical which is nextdoor.I don't go to coffee houses. Too pricy
Mark Connely
The iced chai latte 8 pumps is amazing
Atmosphere: 5
Food: 5
Service: 5
Guy Hubert
Not sure why you want me to rate Starbucks. I haven't bought anything there in years.
Atmosphere: 1
Food: 1
Service: 1
Gavin Crossing
this has been my favorite starbucks location ever since they opened! the drive thru is in a good location that is easy to access, the drinks and food have always been amazing, and the staff is always great!
Vegetarian options: many plant-based alternatives that can always be substituted for dairy milk
Dietary restrictions: amazing for Vegan/Vegetarian diets or lactose intolerant people
This was my favorite location, but unsure if something changed but anytime I get coffee it’s usually missing ingredients. My wife picked up our mobile order and when I got the order it had no oat milk at all. In an oat milk shaken espresso. To contact someone to even get a refund is like pulling teeth. I frequent here a few times a week, and just want my $6 coffee right. Not much to ask for.
Atmosphere: 5
Food: 3
Service: 5
Olivia
Best Starbucks ever. The drive thru was quick and my latte was delicious - you would think Starbucks would taste the same everywhere, but that is not the case. I’ve ordered the same thing back home in Minneapolis at multiple stores and it’s never been as good. The barista was also extremely friendly and kind. All around just a great start to the day.
Kathleen Walton
My pup Stella Bean and I stop here on our way to doggy daycare. A drink and egg bites for me, plus a tall size pup cup for her ?
My sisters and I went to Starbucks and wanted something refreshing. We had ordered 3 mango dragonfruit refresher with lemonade. After we completed our order and had paid already. We overheard one of the workers say out loudly “Gosh I just hate making mango dragonfruit teas”. It made us feel uncomfortable like they didn’t want to service us. After I received my order I asked the barista “oh do you guys not make the drinks with the fruit pieces anymore”? *hence the photo on the right* She then proceed to say “oh we ran out of the dragonfruit pieces, but I can add strawberry pieces for you, if you wanted”. I said “No thanks” Overall it just made us upset because when we ordered they didn’t share or ask if we were ok getting the drink still if they didn’t have all the ingredients. Also, the experience that was received from the service and outcome of our drinks.
Atmosphere: 1
Service: 1
Jordan Berg
This is by far our favorite Starbucks in the Chippewa Valley. The staff are always polite and coffee is always great! Cheng has a warm smile at the window and engages in friendly conversation. Wonderful team and atmosphere at this location!
Best service
Atmosphere: 5
Food: 5
Service: 5
Worst customer experience i have recieved. Went for the "free" tall iced or hot coffee advertised. Well it's not free because it's only for black. Treated horribly by the worker at the windows.
Service: 1
The guy at the window tonight was rude, had informed us that even though we were in our own car I couldn’t even have my cigarette sitting in the ashtray while I paid for and got our coffees…. Pretty sad when I come here atleast once a week and have never been informed of this prior and there is NO sign stating that either…. Every other store I have ever been too has not treated me like this and the looks that were given tonight this store has lost my business…. The coffee wasn’t even what I ordered and they refused to fix it so stay far away from this one at all costs!
Atmosphere: 1
Food: 2
Service: 1
Bucks of the stars!
Atmosphere: 5
Food: 5
Service: 5
The staff was soo nice they made my day I hope they have a blessed life
Atmosphere: 5
Food: 5
Service: 5
The service was wonderful, Madison was super helpful with all of her great suggestions!
Atmosphere: 5
Food: 5
Service: 5
Didn't go there. Was at Shopko optical which is nextdoor.I don't go to coffee houses. Too pricy
The iced chai latte 8 pumps is amazing
Atmosphere: 5
Food: 5
Service: 5
Not sure why you want me to rate Starbucks. I haven't bought anything there in years.
Atmosphere: 1
Food: 1
Service: 1
this has been my favorite starbucks location ever since they opened! the drive thru is in a good location that is easy to access, the drinks and food have always been amazing, and the staff is always great!
Vegetarian options: many plant-based alternatives that can always be substituted for dairy milk
Dietary restrictions: amazing for Vegan/Vegetarian diets or lactose intolerant people
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This was my favorite location, but unsure if something changed but anytime I get coffee it’s usually missing ingredients. My wife picked up our mobile order and when I got the order it had no oat milk at all. In an oat milk shaken espresso. To contact someone to even get a refund is like pulling teeth. I frequent here a few times a week, and just want my $6 coffee right. Not much to ask for.
Atmosphere: 5
Food: 3
Service: 5
Best Starbucks ever. The drive thru was quick and my latte was delicious - you would think Starbucks would taste the same everywhere, but that is not the case. I’ve ordered the same thing back home in Minneapolis at multiple stores and it’s never been as good. The barista was also extremely friendly and kind. All around just a great start to the day.
My pup Stella Bean and I stop here on our way to doggy daycare. A drink and egg bites for me, plus a tall size pup cup for her ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Cheddar & Egg Sandwich, Pike Place Roast, Bacon Gouda & Egg Sandwich, Vanilla Crème, Coffee Traveler - Decaf Pike Place Roast
My sisters and I went to Starbucks and wanted something refreshing. We had ordered 3 mango dragonfruit refresher with lemonade. After we completed our order and had paid already. We overheard one of the workers say out loudly “Gosh I just hate making mango dragonfruit teas”. It made us feel uncomfortable like they didn’t want to service us. After I received my order I asked the barista “oh do you guys not make the drinks with the fruit pieces anymore”? *hence the photo on the right*
She then proceed to say “oh we ran out of the dragonfruit pieces, but I can add strawberry pieces for you, if you wanted”. I said “No thanks”
Overall it just made us upset because when we ordered they didn’t share or ask if we were ok getting the drink still if they didn’t have all the ingredients. Also, the experience that was received from the service and outcome of our drinks.
Atmosphere: 1
Service: 1
This is by far our favorite Starbucks in the Chippewa Valley. The staff are always polite and coffee is always great! Cheng has a warm smile at the window and engages in friendly conversation. Wonderful team and atmosphere at this location!
Atmosphere: 5
Food: 5
Service: 5
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