Grounded

101 Superior St, Antigo
(715) 627-4177

Recent Reviews

Sort by
Samuel Ewen

Bad espresso drinks. Espresso seemed under extracted. Milk was over heated and tasted like egg. They only use Great Value 2% milk. No milk foam either. The beans are NOT fresh ground. They said they grind them days ahead of of time and they don’t keep their coffee or tea in air tight containers. The late tasted more like over heated milk with a slight bit of espresso flavor. The lady working does not know coffee. Don’t go here if you know about coffee. I hope it’s just her and not the whole business but I am not going back. Since their grounds are not fresh ground and kept air tight I’m sure the plain coffee is much better.Check out Woken Bear north up the road. Fresh roasted and fresh ground. Much better coffee there.

Bridget O'Brien

My friend and I go here often great coffee and amazing a service especially from you're barista Bobbi!!!!! She always has the best attitude and smile

Christina Meyer

Firstly, I spend on average $20/ day ...$150/week at this joint, do the math, that is roughly $600 a month!! That was then..This place was great... When Bobbi ran it.... Since the new owners took over, it has been slowly going downhill....FAST! The old staff was amazing, friendly, fast, and accurate with orders, and now the new staff, one person in particular actually, turns out to have TERRIBLE customer service, an attitude problem, and needs to find a new job! I pull to the window and order, I pay for my order, it takes her 20 TWENTY minutes to come back to the window, (and no, they were not busy inside, she was standing right next to the window scrolling on her phone) to tell me she can't make my drink because they don't have an ingredient. Overall it took nearly a half hour to get my iced drinks! during that half hour, 2 vehicles behind me pulled off because of the wait, and one of them pulled next to us and said she just had this same problem yesterday, the worker refused to come to window and serve her and she left after 15 min the day before as well. Fast forward a few days,the hours are posted they close at 530 pm, I get there at 438pm, she sees me pull up and starts giving me mad attitude through the window, I sit for 5 minutes and then she comes to tell me they are closed! I say, you don't close till 530, right?!? She says yeah, I say well it's only 440... She says I'm wrong, so I pull out my phone to show her, and she continues to say that I have the wrong time, it's 530 and they are closed. I finally say, why don't you check your phone and then she makes a big deal about it and says "oh I must have the wrong time"..... Are you kidding me?????? If you hate your job so damn much, if it is too hard to treat people with friendly customer service and make a few beverages.... FIND A NEW JOB!!! I obviously now spend maybe $20 a week there, and honestly, will only go there when the guy works, who worked there before new owners took over! That is all!

Bryanna Marie

I absolutely love this place great prices very friendly staff coffee is great so many different options and the bull bombs are great as well!!!!

Alex Burmeister

Great coffee and wonderful service!

Brandon Page

Stopped in from out of town, it could have been good if there was any expresso in it. We basically got a chocolate milk(mocha) and a white chocolate milk(white chocolate mocha).

Liane Morris

I LOVE taking people here, I just WISH I knew what I could safely drink. (there is no allergen information) I would be here more often if I knew this information, and they would have gotten 5 stars from me, but I can not do that just yet. .... (Patiently waiting)

Jennifer Stegall

Love this place! Awesome owner and employees! They make some awesome coffee cold or hot. Such amazing pup cups for my dog too. She loves it there!

Monica Wesolowski

LOVE THIS Place. Not sure what you want? I drive up and say "...need caffeine....hot.....chocolate....yummy" and be otherwise an uncaffinated rag and the owners suggestions keep becoming my new favorites.DEATH BEFORE DECAF!

Jeff Ressel

Great coffee for a good price. Very good customer service. Our go to stop on our way "up north".

Ellen Bennett

Great service! Love the coffee. I used to get my coffee somewhere else but once I tried grounded I was hooked! People are very nice! I appreciate the service and how you send someone else out to take the orders of those sitting in line!

Lynn Harker

These place has great coffee and really good ice cream. From Chicago just as good as any place down there. Keep up the good work. Your positive kind attitude is contagious!

Lillith Hudson

A business doesn’t exist without customers. The owner feels entitled to your dollar as soon as you step in the door. Stay away unless you want to be berated for simply wanting a coffee.

Loading...