Takes FOREVER to get food. took over 30 min ordering in the store to get 2 breakfast sandwiches. Very unorganized staff.
Atmosphere: 1
Food: 5
Service: 1
Tammie Zinda
Went there at 11:30pm tonight and ppl were working but no one would answer us š
A G
Service Sucks Food is gross Ill still eat there
Atmosphere: 1
Food: 1
Service: 1
Amie Tverberg
Everyday mcdonalds get a lunch rush.. Be Prepared!! It happens at the same time everyday!! I will not pull forward anymore to wait for my food as the last 2 times you've forgot about me and I've had to park my car, come in and ask for my food that was supposed to be brought to my vechicle. The people who work here need better training also, customer service is a joke and they act like because they're busy all customers must return late to work due to the incompetence of workers. DO BETTER!!
Atmosphere: 1
Food: 1
Service: 1
just a dude
*update like 9 months later* this place sucks so hard! they just went 24 hours on thursday friday and saturday recently which is great because there is at least 2 factories that let out at midnight (they were only open until midnight before so anyone off at midnight couldnāt get food)ā¦ anyways- they up and stopped staying open 24 hours. i got there at about 12:03 am and the lights were on and another vehicle was at the menu already. i waited 5 minutes and another vehicle pulled up. i was like what the heck is going on and look, sure as sin the lights are all turned off. the app let me order and the drive thru greeted me. i called up and asked if they were open 24 hours NO THEY ARE NOT even though google says 24 hours and they were open the last few weeks. iām done supporting this business. i sucked it up the last time but this is ridiculous. 3 vehicles in the drive thru and they donāt have the courtesy to tell people they are closed. real classy antigo
i checked their hours before going and had plenty of time before they closed. i pulled up and seen the light on and went to the drive thru- waited there several minutes, backed up and seen they turned the light off while i was waiting. they do not want to do their jobs apparently because they seem to close early or at least turn the lights off so you donāt come. if your employees do not want to do their jobs and stay open your posted hours you should know this. if you check reviews then you will know this now.
Service: 1
Joseph perry
Pick someone else for your drive through window! It was a super busy Sunday and Iām sure she pissed a lot of people off. Couldnāt even say youāre welcome when people were being polite and saying thank you. Just gave dirty looks. Do better.
Atmosphere: 1
Food: 5
Service: 1
Vance Malone
They were a reliable place that rarely messed up an order Lately they have been messing things up left and right. I seldom hardly ever complain. It isn't worth my time to make a fuss over an item that is just a few dollars. Recently, I ordered a triple cheeseburger with an extra patty and got cheeseburger without any patties. I don't know if workers were playing a prank on me, or if someone ordered a cheeseburger with no patty and got mixed up with mine. I am not sure how that could have happened. But, that was a $6.00 error. It made me more upset than totally missing an item, since I didn't catch it until after I got home. I contacted the 800 number, and it has been four days with no callback. It gives me a sour taste in my mouth about how they care about customer service. I called corporate again to escalate the complaint. It shouldn't have to multiple phone calls of waiting on hold to get a refund or a gift card for reimbursement.
Atmosphere: 3
Food: 3
Service: 2
S.J. āLoco1776ā L.
The food service is all about making your customers feeling good about the experience, not acting like we are interrupting. A smile and thank you go a long way.
Atmosphere: 3
Food: 3
Service: 4
Samantha Cascarano
Slowest service Iāve ever received. Waited almost an hour for 1 meal.
Service: 1
Clayton Landowski
Sometimes the service is good but sometimes it isnt good and it is good food and a decent place to go to
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Fries, French Fries, Cheeseburger Kids Meal, Hash Browns
I very rarely ever get fast food breakfast. Today I thought I would treat myself. I ordered the Big Breakfast as I wanted Pancakes. I got back to my office which is literally 2 minutes away. Sat down to enjoy...and OMG!!!! ICE cold eggs and sausage. I look, and there is grease formed on the sausage it was so cold. Pancakes...well HARD as a ROCK!!! So thank you McDonalds for once again reminding me why I NEVER come there. YUCK...YUCK...and a total waste of $7.59 for a fast food breakfast.
Atmosphere: 3
Food: 1
Service: 3
Rob Davis
We went through drive thru on 5/18/25. The order was wrong and the service wasn't much better. We addressed our issues with one of the assistant managers who instead of taking care of the problem chose to give numerous excuses of why the service was bad. I called today 5/19/25 and spoke with one of the managers Faye and she ensured me the way things were handled were unacceptable and that she would definitely address the issues with those involved and make sure these type of issues will not be repeated. After speaking to Faye she made me feel that it would be addressed properly. Even after our bad experience we will return due to the assurance from Faye. She went above and beyond to ensure this isn't the normal business practices. So I want to give Faye a huge compliment and shout on how she handled everything she was absolutely amazing
Food: 1
Service: 1
Karin Ross
Fantastic service, amazingly friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Brad Coopman
Ordered three double cheeseburgers plain they were so dried up they taste like boot leather you could tell that they scrape the stuff off the top of three old ones one was still full of onions and mustard. People there too lazy to make you fresh food
Food: 1
Bre
š whatās the point of ordering extra sauceā¦ paying for extra sauceā¦ for me to get barely any sauce š. Disappointed again. Smh maybe one day theyāll get it right.
Takes FOREVER to get food. took over 30 min ordering in the store to get 2 breakfast sandwiches. Very unorganized staff.
Atmosphere: 1
Food: 5
Service: 1
Went there at 11:30pm tonight and ppl were working but no one would answer us š
Service Sucks
Food is gross
Ill still eat there
Atmosphere: 1
Food: 1
Service: 1
Everyday mcdonalds get a lunch rush.. Be Prepared!! It happens at the same time everyday!! I will not pull forward anymore to wait for my food as the last 2 times you've forgot about me and I've had to park my car, come in and ask for my food that was supposed to be brought to my vechicle. The people who work here need better training also, customer service is a joke and they act like because they're busy all customers must return late to work due to the incompetence of workers. DO BETTER!!
Atmosphere: 1
Food: 1
Service: 1
*update like 9 months later* this place sucks so hard! they just went 24 hours on thursday friday and saturday recently which is great because there is at least 2 factories that let out at midnight (they were only open until midnight before so anyone off at midnight couldnāt get food)ā¦ anyways- they up and stopped staying open 24 hours. i got there at about 12:03 am and the lights were on and another vehicle was at the menu already. i waited 5 minutes and another vehicle pulled up. i was like what the heck is going on and look, sure as sin the lights are all turned off. the app let me order and the drive thru greeted me. i called up and asked if they were open 24 hours NO THEY ARE NOT even though google says 24 hours and they were open the last few weeks. iām done supporting this business. i sucked it up the last time but this is ridiculous. 3 vehicles in the drive thru and they donāt have the courtesy to tell people they are closed. real classy antigo
i checked their hours before going and had plenty of time before they closed. i pulled up and seen the light on and went to the drive thru- waited there several minutes, backed up and seen they turned the light off while i was waiting. they do not want to do their jobs apparently because they seem to close early or at least turn the lights off so you donāt come. if your employees do not want to do their jobs and stay open your posted hours you should know this. if you check reviews then you will know this now.
Service: 1
Pick someone else for your drive through window! It was a super busy Sunday and Iām sure she pissed a lot of people off. Couldnāt even say youāre welcome when people were being polite and saying thank you. Just gave dirty looks. Do better.
Atmosphere: 1
Food: 5
Service: 1
They were a reliable place that rarely messed up an order Lately they have been messing things up left and right. I seldom hardly ever complain. It isn't worth my time to make a fuss over an item that is just a few dollars. Recently, I ordered a triple cheeseburger with an extra patty and got cheeseburger without any patties. I don't know if workers were playing a prank on me, or if someone ordered a cheeseburger with no patty and got mixed up with mine. I am not sure how that could have happened. But, that was a $6.00 error. It made me more upset than totally missing an item, since I didn't catch it until after I got home. I contacted the 800 number, and it has been four days with no callback. It gives me a sour taste in my mouth about how they care about customer service. I called corporate again to escalate the complaint. It shouldn't have to multiple phone calls of waiting on hold to get a refund or a gift card for reimbursement.
Atmosphere: 3
Food: 3
Service: 2
The food service is all about making your customers feeling good about the experience, not acting like we are interrupting. A smile and thank you go a long way.
Atmosphere: 3
Food: 3
Service: 4
Slowest service Iāve ever received. Waited almost an hour for 1 meal.
Service: 1
Sometimes the service is good but sometimes it isnt good and it is good food and a decent place to go to
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Fries, French Fries, Cheeseburger Kids Meal, Hash Browns
Restaurantji Recommends
I very rarely ever get fast food breakfast. Today I thought I would treat myself. I ordered the Big Breakfast as I wanted Pancakes. I got back to my office which is literally 2 minutes away. Sat down to enjoy...and OMG!!!! ICE cold eggs and sausage. I look, and there is grease formed on the sausage it was so cold. Pancakes...well HARD as a ROCK!!! So thank you McDonalds for once again reminding me why I NEVER come there. YUCK...YUCK...and a total waste of $7.59 for a fast food breakfast.
Atmosphere: 3
Food: 1
Service: 3
We went through drive thru on 5/18/25. The order was wrong and the service wasn't much better. We addressed our issues with one of the assistant managers who instead of taking care of the problem chose to give numerous excuses of why the service was bad. I called today 5/19/25 and spoke with one of the managers Faye and she ensured me the way things were handled were unacceptable and that she would definitely address the issues with those involved and make sure these type of issues will not be repeated. After speaking to Faye she made me feel that it would be addressed properly. Even after our bad experience we will return due to the assurance from Faye. She went above and beyond to ensure this isn't the normal business practices. So I want to give Faye a huge compliment and shout on how she handled everything she was absolutely amazing
Food: 1
Service: 1
Fantastic service, amazingly friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Ordered three double cheeseburgers plain they were so dried up they taste like boot leather you could tell that they scrape the stuff off the top of three old ones one was still full of onions and mustard. People there too lazy to make you fresh food
Food: 1
š whatās the point of ordering extra sauceā¦ paying for extra sauceā¦ for me to get barely any sauce š. Disappointed again. Smh maybe one day theyāll get it right.
Food: 1
Loading...