Just the pros and the cons you decide. Overall, we stop here after work during the week because they have good customer service and it’s centrally located. I’d like to point out a valid fact in hopes that the manager will read this.
You need to train your staff better when making frozen treats such as a hot fudge sundae
We stopped by recently for a hot fudge sundae due to the heat, and the young girl that made it had no clue what she was doing. Obviously, her parents never taught her how to make anything obviously she wasn’t trained properly by management.
She overflowed the cup with ice cream and then tried to hand it to us through the drive-through window as it was overflowing with sticky liquid like lava. I refuse to take it because it was ready, overflowing rapidly over the side, dripping down the sides. How would anyone with any common sense make it like this to begin with much less try to pass a sticky we must to someone sitting in a car.?
I told her in a nice way that she needed to remake this because I could not take a overflowing sticky ice cream mess into my car. There’s no way I could’ve touched it without having all of the goo all over my hands. How would I have grip to the steering wheel? Again, I thought this was common sense. If you pour a glass of anything at home, you don’t overfill it so it’s dripping down the sides . You would have a mess everywhere so why would you do that to someone at a drive-through. I don’t think this person has any common sense. I don’t think this person‘s parents taught them any common sense or life skills and it’s obviously the management is not training their employees properly. Please help these people by training them properly. They’re passing on poor customer service to Clients. Unacceptable. Please help thank you. PS no I did not get her name. I was too busy looking for wet wipes trying to clean up the mess.
Atmosphere: 3
Food: 5
Service: 2
Michael Theabo
It was a long time since I've had some Burger King and the Original Chicken Sandwich was better than I've ever had before that I can remember.
Atmosphere: 5
Food: 5
Service: 5
Kevin S.
Steve greeted us upon entry and provided quick, great service!
Atmosphere: 5
Food: 5
Service: 5
Greg
Just got a Texas whopper from the drive thru on west college Ave in Appleton. Got it home, my first bite into sandwich just loaded with mustard, so much it was like drinking it, it's all I could taste. Disgusting, never going there again 😒
Atmosphere: 2
Food: 1
Service: 3
James Giggar
Nice place to visit if you're hungry.
Atmosphere: 4
Food: 4
Service: 4
Steve Paltzer
Really easy to order exactly what you would like from the app. Great deals and fun games.
Atmosphere: 5
Food: 5
Service: 5
Barb Skidmore
I order pick up thru the app and usually do alot of customizations due to picky eaters in my family and they get it right everytime at this location, and from when I order to when I get to the store food is hot and ready with no wait just pull up to drive thru and go. Workers are always friendly and with the bk app rewards and offers it's super affordable.
Atmosphere: 5
Food: 5
Service: 5
Justin Coleman
Juanita was a breath of fresh air! She went above and beyond. Customer service at its finest!
Service was very good. The price was too high for low quality food.
Atmosphere: 2
Food: 1
Service: 5
Styx
Called asking to order, met with disrespect and the fact that she “didn’t have time for this” when I would argue that it’s 11 pm at night, what do you not have time for? You work at Burger King Sarah.
Atmosphere: 1
Food: 1
Service: 1
Kyler Ross
Called asking to order, met with disrespect and the fact that she “didn’t have time for this” when I would argue that it’s 11 pm at night, what do you not have time for? You work at Burger King Sarah.
Atmosphere: 1
Food: 1
Service: 1
Caitlynn Johnson
My sister and I went in store to pick up an order placed through the app. While we were waiting, we noticed a worker, Drake, who was handling and serving food through the drive-through. Drake’s hair was not tied back and was well past shoulder length. We had witnessed him touch his hair multiple times and then touched the food he was serving. Will not be coming back.
Just the pros and the cons you decide. Overall, we stop here after work during the week because they have good customer service and it’s centrally located. I’d like to point out a valid fact in hopes that the manager will read this.
You need to train your staff better when making frozen treats such as a hot fudge sundae
We stopped by recently for a hot fudge sundae due to the heat, and the young girl that made it had no clue what she was doing. Obviously, her parents never taught her how to make anything obviously she wasn’t trained properly by management.
She overflowed the cup with ice cream and then tried to hand it to us through the drive-through window as it was overflowing with sticky liquid like lava. I refuse to take it because it was ready, overflowing rapidly over the side, dripping down the sides. How would anyone with any common sense make it like this to begin with much less try to pass a sticky we must to someone sitting in a car.?
I told her in a nice way that she needed to remake this because I could not take a overflowing sticky ice cream mess into my car. There’s no way I could’ve touched it without having all of the goo all over my hands. How would I have grip to the steering wheel? Again, I thought this was common sense. If you pour a glass of anything at home, you don’t overfill it so it’s dripping down the sides . You would have a mess everywhere so why would you do that to someone at a drive-through. I don’t think this person has any common sense. I don’t think this person‘s parents taught them any common sense or life skills and it’s obviously the management is not training their employees properly. Please help these people by training them properly. They’re passing on poor customer service to Clients. Unacceptable. Please help thank you. PS no I did not get her name. I was too busy looking for wet wipes trying to clean up the mess.
Atmosphere: 3
Food: 5
Service: 2
It was a long time since I've had some Burger King and the Original Chicken Sandwich was better than I've ever had before that I can remember.
Atmosphere: 5
Food: 5
Service: 5
Steve greeted us upon entry and provided quick, great service!
Atmosphere: 5
Food: 5
Service: 5
Just got a Texas whopper from the drive thru on west college Ave in Appleton. Got it home, my first bite into sandwich just loaded with mustard, so much it was like drinking it, it's all I could taste. Disgusting, never going there again 😒
Atmosphere: 2
Food: 1
Service: 3
Nice place to visit if you're hungry.
Atmosphere: 4
Food: 4
Service: 4
Really easy to order exactly what you would like from the app. Great deals and fun games.
Atmosphere: 5
Food: 5
Service: 5
I order pick up thru the app and usually do alot of customizations due to picky eaters in my family and they get it right everytime at this location, and from when I order to when I get to the store food is hot and ready with no wait just pull up to drive thru and go. Workers are always friendly and with the bk app rewards and offers it's super affordable.
Atmosphere: 5
Food: 5
Service: 5
Juanita was a breath of fresh air! She went above and beyond. Customer service at its finest!
Atmosphere: 5
Food: 5
Service: 5
Slow service
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Onion Rings, Bacon King
Good food
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Onion Rings, Whopper Jr
Restaurantji Recommends
Service was very good. The price was too high for low quality food.
Atmosphere: 2
Food: 1
Service: 5
Called asking to order, met with disrespect and the fact that she “didn’t have time for this” when I would argue that it’s 11 pm at night, what do you not have time for? You work at Burger King Sarah.
Atmosphere: 1
Food: 1
Service: 1
Called asking to order, met with disrespect and the fact that she “didn’t have time for this” when I would argue that it’s 11 pm at night, what do you not have time for? You work at Burger King Sarah.
Atmosphere: 1
Food: 1
Service: 1
My sister and I went in store to pick up an order placed through the app. While we were waiting, we noticed a worker, Drake, who was handling and serving food through the drive-through. Drake’s hair was not tied back and was well past shoulder length. We had witnessed him touch his hair multiple times and then touched the food he was serving. Will not be coming back.
Food: 1
Service: 1
No receipt given:(
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