Five Guys
137 N Mall Dr Suite 102, Appleton
(920) 830-6724
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
They must have had the french fry auditor in tonight because all I got was 8 normal sized fries and a dozen fry fragments.
Atmosphere: 2
Food: 2
Service: 2
Stopped in a few weeks ago - took the person behind the counter 10 minutes to take my order, and just couldn’t get it right (even though there were 4 other employees just standing around.). Another employee eventually came over to help, and just made things worse. Long story short, after 15 minutes of trying to order a burger, I just cancelled everything and left. Rude, incompetent employees.
Good food BUT I was picking up an order, there were 6 employees, they said "order for --- is here...i wait....After several minutes, someone checks a bag sitting on the back counter and it was the order i was picking up, just missing the fries. So, it was just sitting there for 10 minutes while they play faught and joked around....
Atmosphere: 3
Food: 5
Service: 1
My experience was not good. I ordered to go and when I got home our bacon cheeseburgers didn't have the bacon. When I called I was told I had to bring them back for a refund. I would have had to drive a little over 6 miles to do that. A gift card or something would have been nice. And they were rude.
Atmosphere: 3
Food: 1
Service: 3
I used to love this place. It's still good but has drastically gone down hill.
Atmosphere: 2
Food: 3
Service: 2
The five guys were not nice at all. Rude.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Five Guys Style
This location’s Five Guys burgers are superior to those at my home state of Florida.
Atmosphere: 5
Food: 5
Service: 5
I come to this establishment frequently but was VERY disappointed today. If you know anything about 5 Guys you know the Large fry is huge, normally overflowing container and all over the bag which makes sense since it's $8 but today it was just the cup full when I pointed this out to the staff they looked at me like I was crazy. They added maybe 5-10 more fries and gave the bag back. No apologies or we changed policy or explanation. Overall not a great experience.
Food: 3
Service: 1
First could have been a mistake I ordered a bacon cheeseburger then they later said they were out after charging me so they gave me a shake, shake had smeared finger prints all over lid with hair on it,then I went up to get napkins not knowing they asked for my burger well bun back they forgot to put a burger on my bun!was all thrown together fries were bad this place usually charges a lot and I don’t complain but all this I didn’t even eat
Atmosphere: 1
Food: 1
Service: 1
Food the
Restaurantji Recommends
We stopped in yesterday at 9:30 and were told they were “out of burgers” and they could only serve us grilled cheese sandwiches.
Service: 1
2nd time I order a hamburger and I get a cheeseburger. Staff isn’t the brightest
Atmosphere: 1
Food: 1
Service: 1
Service was good. For our liking, a bit pricey for burger & fries. We’ve never been, thought it was ok. Can’t say we’ll ever go back. Everything was given in a bag. If you eat in, why not put it on a tray?
Atmosphere: 4
Food: 4
Service: 4
Ron hooked us up with the best tasting burger. It was hot and full of fresh vegis. The fries were on point. He's also very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Hamburger
Great place excellent food and the service was amazing! 100% recommendations
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheeseburger All the Way
Loading...