disappointing will probably not return, service was not good.
Atmosphere: 1
Food: 1
Service: 1
Trixx Paalman
❤️ this place! Pad Thai is phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Rolls, Evil Jungle Prince, Chicken Pad Thai
Ann
My husband and i recently tried this place and we love it! It will be one of our top 5 favorites. We've been there 3x now and each time the food was fantastic! Service was friendly, attentive and timely. My husband is VERY picky when it comes to service and hes been very happy here and im very picky about food and Mad Elephant has us both very satisfied!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Volcano, Red Curry
Ares Chan
Feedback on Our Dining Experience – 9/25
Dear Mad Elephant Team,
My wife and I dined at your restaurant in Appleton on September 25. We would like to share our honest feedback, as we believe it may help you improve.
First, regarding service:
The server greeted us without a smile and immediately asked if we were “ready,” without giving us time or a proper welcome.
When taking our order, she did not repeat it back to confirm accuracy.
When delivering dishes, she did not explain what each item was, and instead placed them down loudly without using a tray.
Empty plates were not cleared proactively, and throughout the meal she spent most of her time sitting at the bar on her phone.
At no point did she return to check on us or ask how our meal was.
Second, regarding food quality:
All the meat dishes we ordered appeared to be pre-fried and then covered in sauce. This style felt more like a shortcut than authentic Thai cooking.
The overall presentation and taste fell below the standard we have experienced at many other Thai restaurants.
To be very honest, if no improvements are made in both service training and food preparation, we strongly believe guests will choose other restaurants in the area that offer a much better dining experience.
We hope this feedback is received in the constructive spirit it is intended. With some changes, your restaurant could become much stronger.
Atmosphere: 2
Food: 1
Service: 1
Brianna Olejniczak
Wanted to try something completely different with my daughter. Unfortunately, our server was new so asking questions about the food was basically useless.. which made it a lot harder to decide. Also, my daughter order a Cesar salad and said on the side but obviously meant beforehand. But she brought it out with her meal. Fun atmosphere, though.
Atmosphere: 3
Food: 4
Service: 3
Kevin S.
This was just a great experience, as they say today, lol
Atmosphere: 5
Food: 5
Service: 5
J Riley
Good experience Great food Staff was awesome
Atmosphere: 5
Food: 5
Service: 5
Jaran Rutledge Sr
Amazing food every single time! Not a single thing that we have tried that we did not like
Atmosphere: 5
Food: 5
Service: 5
ellenviotto
We ordered Uber eats. We both had chicken teriyaki. It was a tiny portion of dark meat (creepy chicken). There was NO flavor. The veggies were mushy. Highly disappointed. Will never be back.
Food: 1
Pamela Less
Very dissatisfied. $39 for sesame chix that Looked like chix nuggets. A very small portion at that. Sweet and sour sauce on the side. That’s NOT sesame chicken. That’s crap. Ragoons were awful as well.
Great service and the food is nicely coated in some good heat and flavor. Definitely coming back for more
Atmosphere: 5
Food: 5
Service: 5
Zhao Hu
If you’re looking for great food with tons of asian flavors, but also can get the comfort of a steak and hamburger, look no further than the Mad Elephant! This is a good spot for friends gathering a date night or large group! The owners are in the kitchen, cooking up the food so you know it’s authentic! Highly recommending this restaurant!
disappointing will probably not return, service was not good.
Atmosphere: 1
Food: 1
Service: 1
❤️ this place! Pad Thai is phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Rolls, Evil Jungle Prince, Chicken Pad Thai
My husband and i recently tried this place and we love it! It will be one of our top 5 favorites. We've been there 3x now and each time the food was fantastic! Service was friendly, attentive and timely. My husband is VERY picky when it comes to service and hes been very happy here and im very picky about food and Mad Elephant has us both very satisfied!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Volcano, Red Curry
Feedback on Our Dining Experience – 9/25
Dear Mad Elephant Team,
My wife and I dined at your restaurant in Appleton on September 25. We would like to share our honest feedback, as we believe it may help you improve.
First, regarding service:
The server greeted us without a smile and immediately asked if we were “ready,” without giving us time or a proper welcome.
When taking our order, she did not repeat it back to confirm accuracy.
When delivering dishes, she did not explain what each item was, and instead placed them down loudly without using a tray.
Empty plates were not cleared proactively, and throughout the meal she spent most of her time sitting at the bar on her phone.
At no point did she return to check on us or ask how our meal was.
Second, regarding food quality:
All the meat dishes we ordered appeared to be pre-fried and then covered in sauce. This style felt more like a shortcut than authentic Thai cooking.
The overall presentation and taste fell below the standard we have experienced at many other Thai restaurants.
To be very honest, if no improvements are made in both service training and food preparation, we strongly believe guests will choose other restaurants in the area that offer a much better dining experience.
We hope this feedback is received in the constructive spirit it is intended. With some changes, your restaurant could become much stronger.
Atmosphere: 2
Food: 1
Service: 1
Wanted to try something completely different with my daughter. Unfortunately, our server was new so asking questions about the food was basically useless.. which made it a lot harder to decide. Also, my daughter order a Cesar salad and said on the side but obviously meant beforehand. But she brought it out with her meal. Fun atmosphere, though.
Atmosphere: 3
Food: 4
Service: 3
This was just a great experience, as they say today, lol
Atmosphere: 5
Food: 5
Service: 5
Good experience
Great food
Staff was awesome
Atmosphere: 5
Food: 5
Service: 5
Amazing food every single time! Not a single thing that we have tried that we did not like
Atmosphere: 5
Food: 5
Service: 5
We ordered Uber eats. We both had chicken teriyaki. It was a tiny portion of dark meat (creepy chicken). There was NO flavor. The veggies were mushy. Highly disappointed. Will never be back.
Food: 1
Very dissatisfied. $39 for sesame chix that
Looked like chix nuggets. A very small portion at that. Sweet and sour sauce on the side. That’s NOT sesame chicken. That’s crap. Ragoons were awful as well.
Restaurantji Recommends
Great service and the food is nicely coated in some good heat and flavor. Definitely coming back for more
Atmosphere: 5
Food: 5
Service: 5
If you’re looking for great food with tons of asian flavors, but also can get the comfort of a steak and hamburger, look no further than the Mad Elephant! This is a good spot for friends gathering a date night or large group! The owners are in the kitchen, cooking up the food so you know it’s authentic! Highly recommending this restaurant!
Atmosphere: 5
Food: 5
Service: 5
Really good food! 😎👌🏾🙂↕️
Food: 5
I love it!
Atmosphere: 5
Food: 5
Service: 5
Amazing curry! Keep up the great work
Atmosphere: 5
Food: 5
Service: 5
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