I stopped by after work and ordered my usual plate with Sweet Fire, Chow Mein, and Broccoli 🥦🥦🥦 and got food poisoning. Now I'm stuck with all the lovely symptoms of nausea vomiting diarrhea fever and dizziness 🤢‼️‼️‼️ Food service should definitely require face masks and gloves for meal prep 😕 and if the food is expired please toss it out ‼️‼️‼️ I will definitely be avoiding this place from now on 😤
Food: 1
Service: 3
Chris H.
Egg roll was burnt and cold, honey walnut shrimp gave me a sore throat. Before this the orange chicken was always hard and overcooked.
Atmosphere: 3
Food: 1
Service: 3
Angelita Burchett
I won't be going back to Panda Express. I paid for the bigger plate that is supposed to give you 3 entrees and a side. I ordered two orange chicken and honey walnut shrimp. I received 4 pieces of the Honey Walnut shrimp, and the two entrees of orange chicken looked like one serving size, not two. To say the least, I received a big plate that looked equivalent to a plate for one. This isn't just me, I searched the internet, and there are plenty of complaints about the portion sizes and how the containers aren't as big as they used to be. Therefore, this clearly wasn't in my head. To make things worse, when I pulled up to get my food, the cashier gave me attitude when I asked for chopsticks and soy sauce. Ridiculous! I'm going to make a complaint to the FDA. The FDA The FDA defines the "Reference Amounts Customarily Consumed" (RACC) tables used by food manufacturers to determine the serving size on the Nutrition Facts Panel, and the USDA Food Safety and Inspection Services labels. If you had the same issue or issues of any kind with Panda Express, please people who had the same issue or any issues with Panda Exress, contact the FDA. They 6 keep getting away with this. Their customer reaolution team does nothing to resolve issues either. They don't refund money for orders gone wrong, they don't retrn emails about comolaints, they do not care about the customer at all! They only care about profit. If that means giving us less food, then that's what they do. At least, this is my experience. I hope those who had similar experiences start to do something more about their service, and find a way to have the restraunts investigated for portion sizes, the food quality, false advertising or whatever else needs to be investigated.
Food: 1
Service: 1
A P
The food at this location is hit or miss. One day is will be good the next time total slop. I once received only 2 pieces of gristlely beef in the beef and broccoli and the teryyaki chicken was fatty, gristlely and barely cut and they forgot the terryaki sauce. I gave this location one last try, I ordered the honey walnut shrimp and they only gave me 4 shrimp,...never again. I ordered this on a "plate" for pick up. We always do pick up orders for lunch at work and you never know how it's going to be when you open up the to go container. We used to order frequently and now going other places due to the poor quality.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Plate
Connie Shannon
The line through the drive thru was very long but moved.
Atmosphere: 5
Food: 5
Service: 4
Logan Ochoa
They will screw your order up if you order through a delivery app. Try ordering a large a la carte and they will give you small. Get it together Panda
Krunal Salvi
Closed early. Lazy employees.
Atmosphere: 1
Food: 1
Service: 1
Kitty
Great food fast service
Atmosphere: 3
Food: 5
Service: 4
Matt H
Definitely recommend great food for a descent price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, String Bean Chicken Meal, Family Feast, Chicken and Green Beans, Orange Chicken Teriyaki Chicken, Fried Rice, The Original Orange Chicken
Martin Gadelev
After we visit our Panda Express in Green Bay by Costco we decided to order the exact same and see whit h one is better. And the winner by far is the Appleton location . They were nice and respectful and the food was normal . No crassness like the Green Bay location. Thank you very much for been nice . This is all that matters for us . We don’t mind a little bit of a mistake when being busy but the little effort to stay nice and do you job that you are hired for is wonderful.
Food was so so. Teriyaki chicken was excellent, but everything else was not hot or fresh. Rice was granuler like when you reheat it the next day. No real flavor in the rice.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sweer Fire Chicken Beijing Beef with Chow Mein, Orange Chicken Teriyaki Chicken, Fried Rice
Gina Johnson
Waited 28 minutes after they asked us to wait 5, then when we asked about our food we were told “one minute”. Will not be going back. Did not get an apology or acknowledgement of the wait.
Fried rice was so salty, couldn’t eat. Took carryout on Date 10/03/24 time 12:20pm. Had frequent issues with fried rice not cooked 100% or being salty.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Fried Rice
M X
Ordered for our school fundraiser. There was a missing order and called the Door Dasher but was redirected to call Panda Express.
Called and it took a bit trying to find the order, but eventually it was sorted out. I asked if we could still get the meal as the teacher was expecting the meal since it was paid for. A worker there (not sure if it was the one I woke to on the phone) drove here our location to hand it off personally. It was much appreciated and he even offered a free egg roll. Thank you for being so considerate of the teachers and coming over to deliver the missing meal!
I stopped by after work and ordered my usual plate with Sweet Fire, Chow Mein, and Broccoli 🥦🥦🥦
and got food poisoning. Now I'm stuck with all the lovely symptoms of nausea vomiting diarrhea fever and dizziness 🤢‼️‼️‼️ Food service should definitely require face masks and gloves for meal prep 😕 and if the food is expired please toss it out ‼️‼️‼️ I will definitely be avoiding this place from now on 😤
Food: 1
Service: 3
Egg roll was burnt and cold, honey walnut shrimp gave me a sore throat. Before this the orange chicken was always hard and overcooked.
Atmosphere: 3
Food: 1
Service: 3
I won't be going back to Panda Express. I paid for the bigger plate that is supposed to give you 3 entrees and a side.
I ordered two orange chicken and honey walnut shrimp.
I received 4 pieces of the Honey Walnut shrimp, and the two entrees of orange chicken looked like one serving size, not two.
To say the least, I received a big plate that looked equivalent to a plate for one.
This isn't just me, I searched the internet, and there are plenty of complaints about the portion sizes and how the containers aren't as big as they used to be.
Therefore, this clearly wasn't in my head.
To make things worse, when I pulled up to get my food, the cashier gave me attitude when I asked for chopsticks and soy sauce.
Ridiculous! I'm going to make a complaint to the FDA.
The FDA The FDA defines the "Reference Amounts Customarily Consumed" (RACC) tables used by food manufacturers to determine the serving size on the Nutrition Facts Panel, and the USDA Food Safety and Inspection Services labels.
If you had the same issue or issues of any kind with Panda Express, please people who had the same issue or any issues with Panda Exress, contact the FDA. They 6 keep getting away with this. Their customer reaolution team does nothing to resolve issues either. They don't refund money for orders gone wrong, they don't retrn emails about comolaints, they do not care about the customer at all! They only care about profit. If that means giving us less food, then that's what they do.
At least, this is my experience.
I hope those who had similar experiences start to do something more about their service, and find a way to have the restraunts investigated for portion sizes, the food quality, false advertising or whatever else needs to be investigated.
Food: 1
Service: 1
The food at this location is hit or miss. One day is will be good the next time total slop. I once received only 2 pieces of gristlely beef in the beef and broccoli and the teryyaki chicken was fatty, gristlely and barely cut and they forgot the terryaki sauce. I gave this location one last try, I ordered the honey walnut shrimp and they only gave me 4 shrimp,...never again. I ordered this on a "plate" for pick up. We always do pick up orders for lunch at work and you never know how it's going to be when you open up the to go container. We used to order frequently and now going other places due to the poor quality.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Plate
The line through the drive thru was very long but moved.
Atmosphere: 5
Food: 5
Service: 4
They will screw your order up if you order through a delivery app. Try ordering a large a la carte and they will give you small. Get it together Panda
Closed early. Lazy employees.
Atmosphere: 1
Food: 1
Service: 1
Great food fast service
Atmosphere: 3
Food: 5
Service: 4
Definitely recommend great food for a descent price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, String Bean Chicken Meal, Family Feast, Chicken and Green Beans, Orange Chicken Teriyaki Chicken, Fried Rice, The Original Orange Chicken
After we visit our Panda Express in Green Bay by Costco we decided to order the exact same and see whit h one is better. And the winner by far is the Appleton location . They were nice and respectful and the food was normal . No crassness like the Green Bay location. Thank you very much for been nice . This is all that matters for us . We don’t mind a little bit of a mistake when being busy but the little effort to stay nice and do you job that you are hired for is wonderful.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was so so. Teriyaki chicken was excellent, but everything else was not hot or fresh. Rice was granuler like when you reheat it the next day. No real flavor in the rice.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sweer Fire Chicken Beijing Beef with Chow Mein, Orange Chicken Teriyaki Chicken, Fried Rice
Waited 28 minutes after they asked us to wait 5, then when we asked about our food we were told “one minute”. Will not be going back. Did not get an apology or acknowledgement of the wait.
Atmosphere: 1
Food: 3
Service: 1
Food is amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plate, Orange Chicken Teriyaki Chicken, Steak, Fried Rice
Fried rice was so salty, couldn’t eat. Took carryout on Date 10/03/24 time 12:20pm. Had frequent issues with fried rice not cooked 100% or being salty.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Fried Rice
Ordered for our school fundraiser. There was a missing order and called the Door Dasher but was redirected to call Panda Express.
Called and it took a bit trying to find the order, but eventually it was sorted out. I asked if we could still get the meal as the teacher was expecting the meal since it was paid for. A worker there (not sure if it was the one I woke to on the phone) drove here our location to hand it off personally. It was much appreciated and he even offered a free egg roll. Thank you for being so considerate of the teachers and coming over to deliver the missing meal!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plate, Orange Chicken Teriyaki Chicken, Fried Rice
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