Food is good, but the staff is rude. Refused to change an order for Rapid PickUp to Drive Thru and was incredibly disrespectful about it. Sometimes people choose the wrong option on the app and it shouldn’t be a big deal to fix it since you can fulfill orders immediately when ordered in the drive thru. Ridiculous.
Atmosphere: 4
Food: 3
Service: 1
Just Me
Panera is always good.
Atmosphere: 5
Food: 5
Service: 5
wendy scott
Expensive but always good.
Atmosphere: 5
Food: 5
Service: 5
Cryptzicle
Do not trust them if you are placing an order on the kiosk, which you'll most likely need to do because they won't have someone out front, especially if you have allergies or food modifications.
If they cannot get 3 identically ordered sliced bagels right, would you trust them to correctly remove/add extra ingredients even if they are printed clearly on their own ticketing system?
Atmosphere: 2
Food: 4
Service: 2
Tammy W
Staff at register was very sweet. The last type of bread I wanted was apparently dropped on the kitchen floor, so I had to go with something I didn't care for. There were two hairs on my plate. They would only take exact change for cash, which is absolutely ridiculous.
Atmosphere: 2
Food: 2
Service: 2
Jeff Nabbefeld
I ordered a family meal, bagels for the next day, chips, and an additional baguette. A baguette was missing along with the chips. The ciabatta cheese steak was ridiculously small. The baguette that we did get is so tough and dense. Definitely not how a baguette is supposed to be like. For the price we paid, I expected much more and better quality. Panera used to be a good place. I am very disappointed. I wish I could just get a refund for everything.
Atmosphere: 3
Food: 1
Service: 3
Rachel Hewett
Appleton nails. Very good service and Mya, just did a great job of my nails. Very happy with her and the work she does.
Atmosphere: 4
Service: 5
Jason McDonald
Good... not great. But good. Sandwich was solid and the brownie was *chefs kiss*
Atmosphere: 4
Food: 4
Service: 4
John Landin
I had a frustrating experience at Panera today. They were completely out of coffee, which was a major letdown since it’s a staple for me. The tables were dirty, with crumbs and sticky spots everywhere, and dishes were piled up on multiple surfaces, making the place feel neglected and chaotic. It was far from the clean, welcoming atmosphere I expect from Panera. I hope they step up their game next time.
Atmosphere: 1
Food: 5
Service: 5
Danielle Nugent
Amazing staff very friendly and helpful. Great soup and sandwich for lunch. Forgot how much I love a good tomato soup and an adult version of grilled cheese
They never disclose that they are out of bread bowls until the order is being handed out to you.
Atmosphere: 2
Food: 1
Service: 1
Heather Hyde
Very friendly staff around supper time
Atmosphere: 5
Food: 5
Service: 5
Trae
Everything on the menu was available! The only Panera Bread I've gone to where everything wasn't sold out. The restaurant was clean and tidy.
Atmosphere: 4
Food: 5
Service: 4
michelle lopez
Was here the other day and ordered some drinks and food. I waited a bit for my order and wasn’t sure if my food was ready yet. I asked the person working on orders and they had told me someone must’ve taken my order on accident. The person then made my order in a timely manner, was very nice and kind about the mishap, and gave me a free cookie with my meal :) Just wanted to say thank you again!
Atmosphere: 5
Food: 4
Service: 5
Nikki Schroeder
Had a togo order. So the 1st photo is what I got and the 2nd photo is what it was supposed to be / is as advertised on their website. This is the 2nd time I've gotten this salad and unfortunately similar experiences both times. For a Strawberry salad there were only about 3, maybe 4 strawberries. The lettuce was all core, butter white pieces. There were 2 pieces of pineapple both of which were as white as the lettuce. Now they were out of mandarin oranges and instead of giving an option to substitute it with something else they charge the same amount and just exclude one of the main ingredients. Also the sandwich I got as well was slapped together very messy. I had to take it apart to remake it in order to eat it. Very little to no care shown for now the 2nd time. Very disappointing considering how much this cost.
Food is good, but the staff is rude. Refused to change an order for Rapid PickUp to Drive Thru and was incredibly disrespectful about it. Sometimes people choose the wrong option on the app and it shouldn’t be a big deal to fix it since you can fulfill orders immediately when ordered in the drive thru. Ridiculous.
Atmosphere: 4
Food: 3
Service: 1
Panera is always good.
Atmosphere: 5
Food: 5
Service: 5
Expensive but always good.
Atmosphere: 5
Food: 5
Service: 5
Do not trust them if you are placing an order on the kiosk, which you'll most likely need to do because they won't have someone out front, especially if you have allergies or food modifications.
If they cannot get 3 identically ordered sliced bagels right, would you trust them to correctly remove/add extra ingredients even if they are printed clearly on their own ticketing system?
Atmosphere: 2
Food: 4
Service: 2
Staff at register was very sweet. The last type of bread I wanted was apparently dropped on the kitchen floor, so I had to go with something I didn't care for. There were two hairs on my plate. They would only take exact change for cash, which is absolutely ridiculous.
Atmosphere: 2
Food: 2
Service: 2
I ordered a family meal, bagels for the next day, chips, and an additional baguette. A baguette was missing along with the chips. The ciabatta cheese steak was ridiculously small. The baguette that we did get is so tough and dense. Definitely not how a baguette is supposed to be like. For the price we paid, I expected much more and better quality. Panera used to be a good place. I am very disappointed. I wish I could just get a refund for everything.
Atmosphere: 3
Food: 1
Service: 3
Appleton nails. Very good service and Mya, just did a great job of my nails. Very happy with her and the work she does.
Atmosphere: 4
Service: 5
Good... not great. But good. Sandwich was solid and the brownie was *chefs kiss*
Atmosphere: 4
Food: 4
Service: 4
I had a frustrating experience at Panera today. They were completely out of coffee, which was a major letdown since it’s a staple for me. The tables were dirty, with crumbs and sticky spots everywhere, and dishes were piled up on multiple surfaces, making the place feel neglected and chaotic. It was far from the clean, welcoming atmosphere I expect from Panera. I hope they step up their game next time.
Atmosphere: 1
Food: 5
Service: 5
Amazing staff very friendly and helpful. Great soup and sandwich for lunch. Forgot how much I love a good tomato soup and an adult version of grilled cheese
Restaurantji Recommends
They never disclose that they are out of bread bowls until the order is being handed out to you.
Atmosphere: 2
Food: 1
Service: 1
Very friendly staff around supper time
Atmosphere: 5
Food: 5
Service: 5
Everything on the menu was available! The only Panera Bread I've gone to where everything wasn't sold out. The restaurant was clean and tidy.
Atmosphere: 4
Food: 5
Service: 4
Was here the other day and ordered some drinks and food. I waited a bit for my order and wasn’t sure if my food was ready yet. I asked the person working on orders and they had told me someone must’ve taken my order on accident. The person then made my order in a timely manner, was very nice and kind about the mishap, and gave me a free cookie with my meal :) Just wanted to say thank you again!
Atmosphere: 5
Food: 4
Service: 5
Had a togo order. So the 1st photo is what I got and the 2nd photo is what it was supposed to be / is as advertised on their website. This is the 2nd time I've gotten this salad and unfortunately similar experiences both times. For a Strawberry salad there were only about 3, maybe 4 strawberries. The lettuce was all core, butter white pieces. There were 2 pieces of pineapple both of which were as white as the lettuce. Now they were out of mandarin oranges and instead of giving an option to substitute it with something else they charge the same amount and just exclude one of the main ingredients. Also the sandwich I got as well was slapped together very messy. I had to take it apart to remake it in order to eat it. Very little to no care shown for now the 2nd time. Very disappointing considering how much this cost.
Atmosphere: 2
Food: 1
Service: 1
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