The staff here seems like they hate their job and life. The foods mediocre, seems like it's been sitting on these plates for hours and hours. The girl here wouldn't even put her phone down for 2 seconds to acknowledge the line of customers. Sad what this place has become.
Atmosphere: 2
Food: 2
Service: 1
Cody C
People behind counter are texting while people are trying to order. Employees can’t get peoples order right so they have to charge multiple times to get it corrected.
Atmosphere: 1
Service: 1
A true 5sos girl 5sos
Hair served in the food, no refund or apology. Gross
Atmosphere: 1
Food: 1
Service: 1
Tami Bellow
Served food with hair in it and refused to refund. disgusting.
Michael S.
The worst customer service I’ve ever had today coming to this location. It’s been a very long time feeling frustrated because of employees giving terrible customer service. No care in the world and overcharged me for a drink. With it being 11:30 in the morning, the food was cold, very expensive, and most importantly disgusting service.
Food: 1
Service: 1
Holly Rintamaki
Employee behind the counter was rude and judgemental to a parent with a child having a hard time. So if you have young kids, be prepared to be judged.
Atmosphere: 1
Food: 1
Service: 1
Tal Goldwater
I ordered on ubereats for a scheduled delivery at 10 in the morning to be delivered at 530 pm. When the drivers went to pickup my order the store said they did not have the ingredients to make the pizza's but didn't cancel the order or reach out to anyone. That is just poor customer service . I could not recommend this place and I usually love sbarro.
Atmosphere: 1
Service: 1
Tal Goldwater
I ordered on ubereats for a scheduled delivery at 10 in the morning to be delivered at 530 pm. When the drivers went to pickup my order the store said they did not have the ingredients to make the pizza's but didn't cancel the order or reach out to anyone. That is just poor customer service . I could not recommend this place and I usually love sbarro.
Jesse Fritsch
I ordered two pizzas through DoorDash. I order here once or twice a year. Always great. But this time I got two pizzas that were barely cooked at all. It was disturbing. I had to try to salvage them in my oven. Nobody in their right mind would think it was OK to box and send those out. And looking over the reviews I'm not the only one getting bad orders through the online order apps. The people that work here need to leave if they don't like it instead of potentially making people sick. Never ordering here again. They don't even respond to reviews. Whoever franchises/owns this store doesn't care either, go figure.
Food: 1
Alejandro Garcia
I ordered from Uber and the staff sent me two slices of burnt pizza. I don’t know if they should be more ashamed for doing this, or the fact that their only job is to bake pizza and somehow they mess that up.
Server was terrible. Ordered Mac and chesse as an after thought and when we paid she said I didn't order even tho there was some already dished into containers. All she had to do was grab one of them.
Service: 1
Joann Renel
Terrible service..very sassy server
Food: 4
Service: 1
servantsheart7 wilcox
We went as a group on December 27th. At 3:15, I tried to order a whole pizza. The girl wasn't sure if I could and asked the guy who was making it. He came over and said they didn't have the ingredients, and it would be two more hours! Well, there was enough made pizza of what I was going to order, so I asked if he would be willing to sell us a whole pizza with what they had made already (the whole pizza price vs. By the slice). I really didn't think this was an unreasonable request, seeing they didn't have the ingredients to complete our order. Well, he said no :(. About a half hour later, we then saw someone else walking away with a whole pizza box. I'm not sure if they paid the per slice price or if they somehow got a full pizza :/ Well, for being a pizza place, we were definitely bummed they didn't have the ingredients for a cheese pizza. And then disappointed they wouldn't honor the whole pizza price when they had enough made :( .
Atmosphere: 1
Food: 1
Service: 1
Chris Lang
The mall was busy and they ran out of food so had to wait for more to be prepped. The pizza and breadsticks got overcooked and are rock hard. There is zero flavor and the garlic sticks are just cooked bread. Very disappointed. This is not normal for this place.
The staff here seems like they hate their job and life. The foods mediocre, seems like it's been sitting on these plates for hours and hours. The girl here wouldn't even put her phone down for 2 seconds to acknowledge the line of customers.
Sad what this place has become.
Atmosphere: 2
Food: 2
Service: 1
People behind counter are texting while people are trying to order. Employees can’t get peoples order right so they have to charge multiple times to get it corrected.
Atmosphere: 1
Service: 1
Hair served in the food, no refund or apology. Gross
Atmosphere: 1
Food: 1
Service: 1
Served food with hair in it and refused to refund. disgusting.
The worst customer service I’ve ever had today coming to this location. It’s been a very long time feeling frustrated because of employees giving terrible customer service. No care in the world and overcharged me for a drink. With it being 11:30 in the morning, the food was cold, very expensive, and most importantly disgusting service.
Food: 1
Service: 1
Employee behind the counter was rude and judgemental to a parent with a child having a hard time. So if you have young kids, be prepared to be judged.
Atmosphere: 1
Food: 1
Service: 1
I ordered on ubereats for a scheduled delivery at 10 in the morning to be delivered at 530 pm. When the drivers went to pickup my order the store said they did not have the ingredients to make the pizza's but didn't cancel the order or reach out to anyone. That is just poor customer service . I could not recommend this place and I usually love sbarro.
Atmosphere: 1
Service: 1
I ordered on ubereats for a scheduled delivery at 10 in the morning to be delivered at 530 pm. When the drivers went to pickup my order the store said they did not have the ingredients to make the pizza's but didn't cancel the order or reach out to anyone. That is just poor customer service . I could not recommend this place and I usually love sbarro.
I ordered two pizzas through DoorDash. I order here once or twice a year. Always great. But this time I got two pizzas that were barely cooked at all. It was disturbing. I had to try to salvage them in my oven. Nobody in their right mind would think it was OK to box and send those out. And looking over the reviews I'm not the only one getting bad orders through the online order apps. The people that work here need to leave if they don't like it instead of potentially making people sick. Never ordering here again. They don't even respond to reviews. Whoever franchises/owns this store doesn't care either, go figure.
Food: 1
I ordered from Uber and the staff sent me two slices of burnt pizza. I don’t know if they should be more ashamed for doing this, or the fact that their only job is to bake pizza and somehow they mess that up.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Workers are always in a bad mood it seems. Very
Atmosphere: 1
Food: 3
Service: 1
Server was terrible. Ordered Mac and chesse as an after thought and when we paid she said I didn't order even tho there was some already dished into containers. All she had to do was grab one of them.
Service: 1
Terrible service..very sassy server
Food: 4
Service: 1
We went as a group on December 27th. At 3:15, I tried to order a whole pizza. The girl wasn't sure if I could and asked the guy who was making it. He came over and said they didn't have the ingredients, and it would be two more hours! Well, there was enough made pizza of what I was going to order, so I asked if he would be willing to sell us a whole pizza with what they had made already (the whole pizza price vs. By the slice). I really didn't think this was an unreasonable request, seeing they didn't have the ingredients to complete our order. Well, he said no :(. About a half hour later, we then saw someone else walking away with a whole pizza box. I'm not sure if they paid the per slice price or if they somehow got a full pizza :/ Well, for being a pizza place, we were definitely bummed they didn't have the ingredients for a cheese pizza. And then disappointed they wouldn't honor the whole pizza price when they had enough made :( .
Atmosphere: 1
Food: 1
Service: 1
The mall was busy and they ran out of food so had to wait for more to be prepped. The pizza and breadsticks got overcooked and are rock hard. There is zero flavor and the garlic sticks are just cooked bread. Very disappointed. This is not normal for this place.
Atmosphere: 2
Food: 1
Service: 3
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