Starbucks

1800 S Kensington Dr, Appleton
(920) 749-9770

Recent Reviews

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Autumn

Worst service. Employee asked my daughter and friend why they were dressed alike? Asked them if they were twins, sisters or cousins? Mind you they look nothing alike, and they are not even the same race. So she definitely was trying to be funny. Snatched the money out of my daughter’s hand. Don’t understand why she was being mean. It wasn’t busy and they only ordered 2 drinks straight off the menu no alterations.

Atmosphere: 1

Service: 1

Staas

Went in this last weekend with my daughter and her 3 friends. Took a bit to order but there was only one girl working so I can understand that. Unfortunately, they didn't have 3 of the drinks we wanted and it was a bit of a mess behind the counter.
I did receive an email asking for my opinion so I did tell them what had happened. To my surprise I actually received an email back from Adam, explaining their order was sent to the wrong store and offering me a drink when I come in for my next visit. Super impressed considering most companies these days seem to think customers are a dime a dozen.
Will definitely be returning. Keep up the good customer service Adam! I sincerely appreciated the extra effort ☕🤎

Atmosphere: 4

Food: 5

Service: 5

Benny D

It's rude to ignore people!!

Ben D

It's rude to ignore people!!

Steph

If I could give zero for service I would. Whoever is working right now is awful. Only want a cup and she refuses to open even though open time is 8:00. Horrible. Will never go back.

Service: 1

Steve Gumpert

Best one in the area.

Atmosphere: 5

Food: 5

Service: 5

Jada Maam

Taking 30 minutes to do a drink when other 2 people are on the phone and also talk and don’t do the job. It’s ridiculous

Tamara Jovanovic

The young lady was working all alone, and had the best customer service. My food was still super hot and fresh!

Cody Ossmann

Very friendly service. The Barista was efficient and went above and beyond to make sure my drink was correct.

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