While the staff at this Subway location were friendly and helpful, my overall experience was disappointing. One major issue was the lack of a handheld menu. As someone with a visual impairment, I struggled to read the overhead menu, making it difficult to place my order without assistance. Providing an alternative menu option would make a huge difference for customers with similar needs.
Additionally, the entrance was quite hazardous. There were no rugs or mats, which resulted in a very slippery entryway—an accident waiting to happen, especially in bad weather. On top of that, the men's bathroom was out of order, and the only available restroom required a key for access. This level of restriction is highly unusual for a fast-food establishment and added unnecessary inconvenience to my visit.
While I appreciate the friendly service, the overall accessibility and comfort of this location left much to be desired. Unfortunately, these issues mean I’ll be taking my business elsewhere in the future.
Atmosphere: 2
Food: 4
Service: 3
Cat Demian
Mai prepared our sandwiches, he was very friendly, welcoming and understanding of our special requests. This Subway location seemed clean and did meet our needs (especially considering we walked in 10mins before closing time).
Atmosphere: 5
Food: 5
Service: 5
Kristin Priest (K.Luft)
Honestly one of the best subway experiences. We went to the Bonduel subway, got denied service(for the 4th time, and lied to on how some were made).
Drove to Appleton(On Sunday lunch), guy was willing to extra load our sandwiches just to make up for the bad experience prior. He was super helpful, explanatory, and kind!
Atmosphere: 5
Food: 4
Service: 5
SB
This is a great subway, my order is always correct. Daytime crew is friendly!
Atmosphere: 5
Food: 5
Service: 5
Sam Smith
If you’d like your sub to come with one part sticking out of the end of the bag it comes in & unwrapped then order from here.. try to call - good luck, it’s like it doesn’t exist! I recommend NOT falling for $6.99 footlong.
Robin Brown
Philly beef was no good stringy grizzle garbage. Also the vegetarian was bad as well
Atmosphere: 3
Food: 2
Service: 4
Mark Olson
I got food poison from the #6
Atmosphere: 5
Food: 1
Service: 5
Debbie Franczek
Worse time I have ever gotten my food. I did a protein salad. Very little lettuce and it was wilty,bacon was not cooked long enough,don't like the pepper ranch, no cheese sauce for pretzel and bad service. It was the one at 3208 S. Kensington Dr. Appleton We spent $27.59 and there should be cheese sauce when you get a pretzel. Won't be back there.
Pizza was not fully cook all the way. Asked for more vegetables and he didn't put any more on my sandwich. Charged me for the wrong sandwhich.
Atmosphere: 1
Food: 1
Service: 1
Debbie fietzer
Worse time I have ever gotten my food. I did a protein salad. Very little lettuce and it was wilty,bacon was not cooked long enough,don't like the pepper ranch, no cheese sauce for pretzel and bad service. It was the one at 3208 S. Kensington Dr. Appleton We spent $27.59 and there should be cheese sauce when you get a pretzel. Won't be back there.
While the staff at this Subway location were friendly and helpful, my overall experience was disappointing. One major issue was the lack of a handheld menu. As someone with a visual impairment, I struggled to read the overhead menu, making it difficult to place my order without assistance. Providing an alternative menu option would make a huge difference for customers with similar needs.
Additionally, the entrance was quite hazardous. There were no rugs or mats, which resulted in a very slippery entryway—an accident waiting to happen, especially in bad weather. On top of that, the men's bathroom was out of order, and the only available restroom required a key for access. This level of restriction is highly unusual for a fast-food establishment and added unnecessary inconvenience to my visit.
While I appreciate the friendly service, the overall accessibility and comfort of this location left much to be desired. Unfortunately, these issues mean I’ll be taking my business elsewhere in the future.
Atmosphere: 2
Food: 4
Service: 3
Mai prepared our sandwiches, he was very friendly, welcoming and understanding of our special requests.
This Subway location seemed clean and did meet our needs (especially considering we walked in 10mins before closing time).
Atmosphere: 5
Food: 5
Service: 5
Honestly one of the best subway experiences.
We went to the Bonduel subway, got denied service(for the 4th time, and lied to on how some were made).
Drove to Appleton(On Sunday lunch), guy was willing to extra load our sandwiches just to make up for the bad experience prior. He was super helpful, explanatory, and kind!
Atmosphere: 5
Food: 4
Service: 5
This is a great subway, my order is always correct. Daytime crew is friendly!
Atmosphere: 5
Food: 5
Service: 5
If you’d like your sub to come with one part sticking out of the end of the bag it comes in & unwrapped then order from here.. try to call - good luck, it’s like it doesn’t exist! I recommend NOT falling for $6.99 footlong.
Philly beef was no good stringy grizzle garbage.
Also the vegetarian was bad as well
Atmosphere: 3
Food: 2
Service: 4
I got food poison from the #6
Atmosphere: 5
Food: 1
Service: 5
Worse time I have ever gotten my food. I did a protein salad. Very little lettuce and it was wilty,bacon was not cooked long enough,don't like the pepper ranch, no cheese sauce for pretzel and bad service. It was the one at 3208 S. Kensington Dr. Appleton We spent $27.59 and there should be cheese sauce when you get a pretzel. Won't be back there.
Recommended dishes: Auntie Anne's Footlong Pretzel
Pizza was not fully cook all the way. Asked for more vegetables and he didn't put any more on my sandwich. Charged me for the wrong sandwhich.
Atmosphere: 1
Food: 1
Service: 1
Worse time I have ever gotten my food. I did a protein salad. Very little lettuce and it was wilty,bacon was not cooked long enough,don't like the pepper ranch, no cheese sauce for pretzel and bad service. It was the one at 3208 S. Kensington Dr. Appleton We spent $27.59 and there should be cheese sauce when you get a pretzel. Won't be back there.
Recommended dishes: Auntie Anne's Footlong Pretzel, Tuna, Grilled Chicken
Restaurantji Recommends
Great place to go for lunch ?
Atmosphere: 5
Food: 5
Service: 5
Lobby locked half hour to close and I have a doordash, hmmm
Atmosphere: 1
Food: 1
Service: 1
Bread was hard not happy
Atmosphere: 5
Food: 3
Service: 5
Good sub shop!! Helpful worker helped me setup my online account, so I could get a BOGO deal!!?
Atmosphere: 5
Food: 5
Service: 5
Lobby locked half hour to close and I have a doordash,
Atmosphere: 1
Food: 1
Service: 1
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