Taco Bell
2810 N Richmond St, Appleton
(920) 733-8060
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I will start off by saying, every single third shift worker deserves a dollar raise, no questions asked. This location is super busy every single day, and I see these workers trying their hardest to keep it together. This location is completely understaffed and needs to be reevaluated to better the experience for both employee and customer. I gave this location a five star review because the employee's do work so hard and it shows. I have witnessed many employees struggling to not walk out. Management needs to step up their game.
Service at night is terrible. They were open but didnt serve us even though we ordered online
Atmosphere: 1
Food: 1
Service: 1
That's an all right?Restaurant service is okay too, but they always seem like they forget to put your sauce in there or they forget to put the right meat on your order. I order a nacho bell grande with chicken.Got to my house, which is forty five minutes away.When I got there found out it was beef. So I called them to let them know they messed up on my order.And I would not be returning back there because i'm not driving a forty five minutes back to taco.Bell, and when I was on the phone with them, they hung up on me and never answered my call even after I called a couple hours later.So my order never got fixed. So lost money on that because you we all know that they chart. You for putting different type of meat on your order. That doesn't go on your order. So if you order there, check before you leave to make sure that you get the right stuff on your food and your sauces. So in the picture, you tell me if it looks like beef, because I order chicken. So sadly, I didn't need it. My husband ate it because I don't like beef.
Food: 5
Service: 3
“short staffed so we cant take any orders tonight” yet there was nobody else there ordering food. they just wanna sit around and be lazy to make free money.
Atmosphere: 1
Food: 1
Service: 1
If yall ain’t gonna take orders than close the store down, I just came through the drive thru, and there was a line of 5 people. I watched every single person back out of drive bc we was told we ain’t allowed to order. CLOSE THE STORE THAN! So lazy here, watched two people come out the back just smoking and getting in there cars. This is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Ended up going to Taco John's they don't have any customer service and don't take orders at the counter
Been sitting in drive thru for 45 min wit 2 cars infront of me . Slowest tacobell in town !
Atmosphere: 1
Food: 1
Service: 1
Long wait no matter wheb you come in
Atmosphere: 1
Food: 3
Service: 1
I know they were behind in orders I had no problem with that.. they have a staffing shortage again it is what it is I don't blame the employees.. what got me and gross the heck out of me is that this facility doesn't have any kind of Sanitation practices in hand.. I watched people go from outside to inside throw gloves on and do whatever which okay I'm being open-minded.. but what really got me was that there was an employee in there literally free ball coughing all over everything and I mean everything! And I don't mean a little cough I mean the type of cough you have when you are sick and you should not be at work.. absolutely disgusting not covering his mouth coughing all over everything including his so-called gloved hands and the food.. a customer even address their concern about that sick individual messing around with the cash register and then going back to work with the food without changing gloves.. I was so grossed out I got a refund and left. After I left I called and spoke to the manager who was there who was not doing anything about that and I explained why I got a refund and left in hopes that the individual would correct the employees Behavior and the situation to not make others sick. I mean I know it's a gamble when you go out to eat anywhere who's handling your food and how things are done.. but it's different when you see it happening in front of your face and nothing's being done about it especially with a manager being there not to be mean at anybody.. the other employees were doing great they seemed hard-working and they seem like they really cared.. it was the one disgusting employee who had no care and no disrespect to the manager but didn't do anything about it and obviously was either not educated on why you don't do that or I'll just individual just didn't really care.. either way disgusting especially when there's children and elderly people who come in there... but to my point, it's always a good idea to go inside and see the environment of any restaurant you're going to before you order.. because that way at least you'll have a heads up
11:00pm wont serve 4th time this happened
Restaurantji Recommends
I have never seen a place fail to deliver quite as bad as this taco bell. They consistently turn people away in the drive thru claiming they have only 2 people working and have lots of doordash orders but then there is like 1 person waiting inside. Just to ight they claimed to have only 2 people working and I know thats a lie because I saw 3 people go in the back door after camping out by the dumpsters for awhile. I don't even have high standards for places open late because I get it, filling that shift nowadays is hard but 1 car moving through the line every 30min is unacceptable and then for them to turn around and reject those that had orders through the taco bell app like they don't matter is some insane incompetence. I am not sure where the problem lies but there needs to be some accountability. Being overwhelmed is one thing but just flat out wasting the time of several people in the drive thru and giving them nothing to show for it is next level. If you are going to stop taking orders close the drive thru with cones and tell all doordash orders to pickup inside. That way you avoid wasting everyone's time.
Atmosphere: 1
Food: 1
Service: 1
Was standing and waiting to pay for order, noticed a employee, touch phone, touch cups, touch multiple surfaces, such as, counter top, payment computer, baging area, customer service counter top etc, while wearing the same gloves to package all orders coming though in person and through drive though… honestly never had a bad experience, but now I’m starting to notice the uncleanliness….
Atmosphere: 3
Food: 4
Service: 1
This Taco Bell is absolutely the best — they’re doing everything right!
I’m so impressed with my order today. It was handled with care, wrapped neatly, and cooked to perfection. My edits due to being a vegetarian were all on the mark and done right! Napkins and plasticware were included, which shows real attention to detail. Bravo to the team and leads at this location — it’s been a long time since I’ve been able to say this about Taco Bell. Fantastic job and absolutely delicious! 😋
Food: 5
Service: 5
Came in after work at 10:43pm on Friday night. There was already a line of 6 cars, an employee came out saying that they close at 10pm,( open till 4am on google and Apple Maps btw) and they only reason they still had people in line was because they were behind because of a door dash. I sat in the parking lot looking for other locations to get something to eat, and more cars came in the drive thru and were helped. Outside of this experience a typical wait tends to be 30min-1hr especially later in the day. If your gonna get food here order on the app. Otherwise go to one of the other places nearby.
Atmosphere: 1
Food: 1
Service: 1
I went this afternoon around 1pm for lunch the person was nice and polite but honestly I'm gonna hate my self for saying this, they do have great a service but the food was bad the hardshell tacos I ordered were nasty they smell like they were cooked from years either way i was hungry so I eat em but it took just 4 hours for me to feel buzz and sick I puke and I'm still sick i have diarrhea i might have to go to the hospital soon. Not putting a demand it all cuz I am also a business owner but please keep thi in mind do not sale expired food to your costumers please take your time and smell the tortillas or the stuff you fry and if its smell rancid throw it out dont play with people's health.
Loading...