The last two times I have got food to go. There has been something missing from my order. This never use to be a problem there, but now it is getting more common.
Jonathan Beres
Ordered through the app. Pulled up, was told to park on side of building and wait for them to bring it out. Waited fifteen minutes. Went inside to check. They forgot and left it sitting in the bag tied shut. Steam made everything soggy after sitting so long. Ordered super tacos and got normal. Did not get kids meals drink.
Mike Konkol
Better than taco bell
Chad F
Emily and her team are the best. I've been going here for 30+ years
Justin Zastrow
Potato oles were tops!
Crystal Pascenti
Drove 2-1/2 hours for a special request and it was well worth it
Paul Diem
Uber eats
Andrew Jorgensen
I miss Dieter. In 25 years of patronage of this location, my family and I have experienced a steady decline in service and attitude. We have a family of 6 and each have our favorite items that we enjoy a specific way. After a visit to the drive thru to get our favorites, the middle aged woman tending the drive thru, had to be corrected a couple times taking the order. What came across as irritation, was the complaint to me (the customer) that I can order all this online. I took the bitter advise and complied to do so in the future. (I have spent decades in customer service type jobs, and have done my best to help those in this line of work... but I too have a limit.) Since switching to online ordering we have had a 48% success rate. Someone in my family has gone without in most meals. The inaccuracy has increased and my patience has decreased. My most recent experience was as such: I placed the order online, arrived to the restaurant at the time I requested. There was an atmosphere of annoyance. I overheard many sighs, saw defeated faces, and there was lackluster service provided. When unpacking our order, we noticed missing items and items not made as specified on the order. I needed to once again decide if I was going to allow someone to go without or address the issue. I addressed the issue by calling the location. I was told I come down and have the missing and incorrectly made items replaced. I returned to the location and was recognized by staff as the person with the order problem. The order was made correct; However, the experience was not corrected. In fact the experience was further damaged as there was still a sulking attitude in abundance. Leadership was either not present or lacked the fortitude to address issues directly and offer an expression of reconciliation to me. I am left to interpret that customer service is dead. Now I need to decide if I need morn my patronage to a formally favorite restaurant.
Atmosphere: 1
Food: 2
Service: 1
Steve Paltzer
Thanks for the free Potato Ole's! Good review from Tom too. Amazing coincidence that Steve, a health inspector, was there too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Olés
Anna Meyer
A rare fast food restaurant where the employees actually seem to care about their jobs and are in a decent mood most of the time! They even decorate for the holiday season!
I've been going to Taco Johns for 25+ years Foods good, fast, and you earn points to redeem free stuff. Unlike taco bell when you order off the app, and you pull up to the window and they say they are only taking deliverys. But you already paid, and have to wait 5 - 7 business days to get your money back.... Its nothing like that Never had any problems
Vegetarian options: If you dont want meat. Just say that
Dietary restrictions: Get a Salad
Parking: I only wish they had a larger drive thru. But. They are fairly quick. So no worries
Kid-friendliness: Always great kind people working. No matter what
Wheelchair accessibility: No stairs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Softshell Taco, Tater Tots, Grilled Taco, Street Tacos, Taco Salad, Fried Chicken Taco, Stuffed Grilled Taco, Super Hot Sauce, Taco Bravo
Candy Cane
Ordered the supper potatoes oles asked for a small one. Got a large with some white cheese on there that I never asked for. Need to have your person listen better
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Potato Olés
Samantha McCarry-Brandt
Kid-friendliness: A few Booster seats but only 1 high chair
Awesome food and look, but the person on the headset really stressed my mom out. We couldnt see the prices clearly and asked for confirmation and got a bunch of attitude. Oh well, karma was on our side and we got an extra potato order.
Atmosphere: 5
Food: 5
Service: 1
jason lewandoski
The food is always good even late. Friendly service clean restaurant. Best Taco Johns around.
The last two times I have got food to go. There has been something missing from my order. This never use to be a problem there, but now it is getting more common.
Ordered through the app. Pulled up, was told to park on side of building and wait for them to bring it out. Waited fifteen minutes. Went inside to check. They forgot and left it sitting in the bag tied shut. Steam made everything soggy after sitting so long. Ordered super tacos and got normal. Did not get kids meals drink.
Better than taco bell
Emily and her team are the best. I've been going here for 30+ years
Potato oles were tops!
Drove 2-1/2 hours for a special request and it was well worth it
Uber eats
I miss Dieter. In 25 years of patronage of this location, my family and I have experienced a steady decline in service and attitude. We have a family of 6 and each have our favorite items that we enjoy a specific way. After a visit to the drive thru to get our favorites, the middle aged woman tending the drive thru, had to be corrected a couple times taking the order. What came across as irritation, was the complaint to me (the customer) that I can order all this online. I took the bitter advise and complied to do so in the future. (I have spent decades in customer service type jobs, and have done my best to help those in this line of work... but I too have a limit.) Since switching to online ordering we have had a 48% success rate. Someone in my family has gone without in most meals. The inaccuracy has increased and my patience has decreased. My most recent experience was as such: I placed the order online, arrived to the restaurant at the time I requested. There was an atmosphere of annoyance. I overheard many sighs, saw defeated faces, and there was lackluster service provided. When unpacking our order, we noticed missing items and items not made as specified on the order. I needed to once again decide if I was going to allow someone to go without or address the issue.
I addressed the issue by calling the location. I was told I come down and have the missing and incorrectly made items replaced. I returned to the location and was recognized by staff as the person with the order problem. The order was made correct; However, the experience was not corrected. In fact the experience was further damaged as there was still a sulking attitude in abundance. Leadership was either not present or lacked the fortitude to address issues directly and offer an expression of reconciliation to me.
I am left to interpret that customer service is dead. Now I need to decide if I need morn my patronage to a formally favorite restaurant.
Atmosphere: 1
Food: 2
Service: 1
Thanks for the free Potato Ole's!
Good review from Tom too.
Amazing coincidence that Steve, a health inspector, was there too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Olés
A rare fast food restaurant where the employees actually seem to care about their jobs and are in a decent mood most of the time! They even decorate for the holiday season!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I've been going to Taco Johns for 25+ years
Foods good, fast, and you earn points to redeem free stuff.
Unlike taco bell when you order off the app, and you pull up to the window and they say they are only taking deliverys. But you already paid, and have to wait 5 - 7 business days to get your money back....
Its nothing like that
Never had any problems
Vegetarian options: If you dont want meat. Just say that
Dietary restrictions: Get a Salad
Parking: I only wish they had a larger drive thru. But. They are fairly quick. So no worries
Kid-friendliness: Always great kind people working. No matter what
Wheelchair accessibility: No stairs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Softshell Taco, Tater Tots, Grilled Taco, Street Tacos, Taco Salad, Fried Chicken Taco, Stuffed Grilled Taco, Super Hot Sauce, Taco Bravo
Ordered the supper potatoes oles asked for a small one. Got a large with some white cheese on there that I never asked for. Need to have your person listen better
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Potato Olés
Kid-friendliness: A few Booster seats but only 1 high chair
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Softshell Taco, Tater Tots, Quesadilla
Awesome food and look, but the person on the headset really stressed my mom out. We couldnt see the prices clearly and asked for confirmation and got a bunch of attitude. Oh well, karma was on our side and we got an extra potato order.
Atmosphere: 5
Food: 5
Service: 1
The food is always good even late. Friendly service clean restaurant. Best Taco Johns around.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tater Tots, Mild Sauce Packet, Super Nachos, Fried Chicken Taco
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