Our server Shane was the best. Food was phenomenal .
Atmosphere: 5
Food: 5
Service: 5
Whitney Valenta
Evan (the bartender) and Luke (our server) were absolutely phenomenal. Date night without kids, and the evening had issue after issue. They insisted we ended up leaving home late and unfortunately not arriving until 8:15. Both gentlemen reassured us multiple times that we were not a burden, and to just relax and enjoy our evening. We live over an hour away and will be returning because of these 2 fine, young gentleman. 10/10 recommend this location.
Atmosphere: 5
Food: 5
Service: 5
A.g. Kabat
July 2025 Visited with my family for the Thursday deal. Half price martinis were good and just a real good dinner. They do it a little different than they use to- cheese comes already mixed but meat comes with the sauces and dessert was good too- no complaints. Kids are also a discount I think $25 for the kids and $36 for the adult deal night with three courses! Eight years prior:Expensive but a different type of experience. I liked it. The four course is fun. Pot of cheese, unlimited veggies/sides. salad, meat with different dipping sauces and then a chocolate pot to finish with a good variety of yummy desert sides to dip - cheesecake is my favorite :)
Atmosphere: 5
Food: 5
Service: 5
Andy Luzenski
We come here fairly frequently and right now as we are sitting in our seats, I'm a corner booth away from everyone else in an empty restaurant.....the service is atrocious. Sat here for almost 15 mins before anyone acknowledged us. I stood up multiple times trying to get someone's attention and no one apparently cares. For the amount of money spent at a place like this....you're far below the standard. We could probably get better service at taco bell for 10x less than we would spend here.
Atmosphere: 1
Food: 5
Service: 1
Issi W
Servers take too damn long to serve you like they forget about you
Atmosphere: 2
Food: 4
Service: 1
Brad Creighton
Came here for our daughter’s 7th birthday, it was A+++ from the start! Great food and atmosphere, but the star of the night was our server Courtney. She was by far the best server we have had at the Melting pot. She was prompt, attentive and just fantastic. Thanks for making our girls birthday amazing!
Atmosphere: 5
Food: 5
Service: 5
Bethany Calaway
The best people ever! Eva is awesome and so is her manager in Appleton!
Atmosphere: 5
Food: 5
Service: 5
PARKIPLIER¡ ?¿
Desert is always the best, Staff were super professional and friendly at the same time. The Atmosphere never disappoints either
Atmosphere: 5
Food: 5
Service: 5
Devan K
My boyfriend bought us the date night package. The host working that night speed walked us to our table. I was wearing heels, my boyfriend slowed down to keep up with me and the host was asking us questions that we had to keep asking him to repeat because it felt like he was literally running away from us. He then practically slammed our waters down on the table. And took the fastest picture of us ever. He was in a good mood and overall polite but was acting like he was running a marathon, talking fast and all. I work in the industry and understand you have to be quick sometimes to keep up but running your guests to their table is a bit much.
Atmosphere: 2
Food: 4
Service: 2
Jeremy Morrison
Awesome atmosphere, good appetizer and dessert. Was not fond of the pot cooking method for the meat. Would have chosen the grill if had known the meat was just boiled in the pot.
The food was good. We had our cheese fondu and the waitress came by and asked if we needed anything we told her more carrots and broccoli she then came back about 20 minutes later and asked how we were and i told her we were still waiting on those 2 things. We waited 30 minutes from when we got our salad until the waitress came back to ask if we were ready for dessert. We were her only table so she wasn't over busy.
Atmosphere: 3
Food: 4
Service: 3
Rebecca Bontrager
Completely delightful! They decorated our table for our anniversary dinner with eloquence and ensured us a very romantic night and delicious food!!
Jolene Kunde
It was a cool experience but it was pretty expensive for what you get. I have a gluten intolerance and even though I took precautions to order the gluten free version of the cheese dip and gluten free bread there was still a reaction when we got our steak plater. The waitress told me the teriyaki steak contained gluten and just cooking it in the same pot was enough to trigger me. Plus I think I may have eaten a piece on accident from the pot. So be very careful if you have gluten issues on what you order. My husband also forgot his credit card after check out and the staff was great to let us pick it up early the following day.
Atmosphere: 5
Food: 3
Service: 5
Nancy Cortright
Excellent good and service!
Dietary restrictions: Helped us avoid all fish even in sauces.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fondue Night in for 2
Tiffany Ross
Service was the best I've experienced in quite a while. All of the staff were so professional and friendly! This is a neat place to go for a unique dining experience.
Our server Shane was the best. Food was phenomenal .
Atmosphere: 5
Food: 5
Service: 5
Evan (the bartender) and Luke (our server) were absolutely phenomenal. Date night without kids, and the evening had issue after issue. They insisted we ended up leaving home late and unfortunately not arriving until 8:15. Both gentlemen reassured us multiple times that we were not a burden, and to just relax and enjoy our evening. We live over an hour away and will be returning because of these 2 fine, young gentleman. 10/10 recommend this location.
Atmosphere: 5
Food: 5
Service: 5
July 2025
Visited with my family for the Thursday deal. Half price martinis were good and just a real good dinner. They do it a little different than they use to- cheese comes already mixed but meat comes with the sauces and dessert was good too- no complaints.
Kids are also a discount I think $25 for the kids and $36 for the adult deal night with three courses!
Eight years prior:Expensive but a different type of experience. I liked it. The four course is fun. Pot of cheese, unlimited veggies/sides. salad, meat with different dipping sauces and then a chocolate pot to finish with a good variety of yummy desert sides to dip - cheesecake is my favorite :)
Atmosphere: 5
Food: 5
Service: 5
We come here fairly frequently and right now as we are sitting in our seats, I'm a corner booth away from everyone else in an empty restaurant.....the service is atrocious. Sat here for almost 15 mins before anyone acknowledged us. I stood up multiple times trying to get someone's attention and no one apparently cares. For the amount of money spent at a place like this....you're far below the standard. We could probably get better service at taco bell for 10x less than we would spend here.
Atmosphere: 1
Food: 5
Service: 1
Servers take too damn long to serve you like they forget about you
Atmosphere: 2
Food: 4
Service: 1
Came here for our daughter’s 7th birthday, it was A+++ from the start! Great food and atmosphere, but the star of the night was our server Courtney. She was by far the best server we have had at the Melting pot. She was prompt, attentive and just fantastic. Thanks for making our girls birthday amazing!
Atmosphere: 5
Food: 5
Service: 5
The best people ever! Eva is awesome and so is her manager in Appleton!
Atmosphere: 5
Food: 5
Service: 5
Desert is always the best, Staff were super professional and friendly at the same time. The Atmosphere never disappoints either
Atmosphere: 5
Food: 5
Service: 5
My boyfriend bought us the date night package. The host working that night speed walked us to our table. I was wearing heels, my boyfriend slowed down to keep up with me and the host was asking us questions that we had to keep asking him to repeat because it felt like he was literally running away from us. He then practically slammed our waters down on the table. And took the fastest picture of us ever. He was in a good mood and overall polite but was acting like he was running a marathon, talking fast and all. I work in the industry and understand you have to be quick sometimes to keep up but running your guests to their table is a bit much.
Atmosphere: 2
Food: 4
Service: 2
Awesome atmosphere, good appetizer and dessert. Was not fond of the pot cooking method for the meat. Would have chosen the grill if had known the meat was just boiled in the pot.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
The food was good. We had our cheese fondu and the waitress came by and asked if we needed anything we told her more carrots and broccoli she then came back about 20 minutes later and asked how we were and i told her we were still waiting on those 2 things. We waited 30 minutes from when we got our salad until the waitress came back to ask if we were ready for dessert. We were her only table so she wasn't over busy.
Atmosphere: 3
Food: 4
Service: 3
Completely delightful! They decorated our table for our anniversary dinner with eloquence and ensured us a very romantic night and delicious food!!
It was a cool experience but it was pretty expensive for what you get. I have a gluten intolerance and even though I took precautions to order the gluten free version of the cheese dip and gluten free bread there was still a reaction when we got our steak plater. The waitress told me the teriyaki steak contained gluten and just cooking it in the same pot was enough to trigger me. Plus I think I may have eaten a piece on accident from the pot. So be very careful if you have gluten issues on what you order. My husband also forgot his credit card after check out and the staff was great to let us pick it up early the following day.
Atmosphere: 5
Food: 3
Service: 5
Excellent good and service!
Dietary restrictions: Helped us avoid all fish even in sauces.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fondue Night in for 2
Service was the best I've experienced in quite a while. All of the staff were so professional and friendly! This is a neat place to go for a unique dining experience.
Atmosphere: 5
Food: 5
Service: 5
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