Tropical Smoothie Cafe
3212 E Calumet St, Appleton
(920) 903-1055
Recent Reviews
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The 'manager' Tom seems to treat his staff rudely and poorly, and seems unmotivated. It's disappointing. I love the smoothies here, and the actual working staff are wonderful, but will not be going again as long as Tom is the manager.
I strongly suggest finding someone who actually cares about your employees. Customers can tell when employees are treated poorly, and nothing turns me away from a place quicker then poor management.
Atmosphere: 4
Food: 5
Service: 3
Ordered catering for a Habitat for Humanity build. Went through the E-Z Catering website.
Food for 15 received on-time and was absolutely DELICIOUS!
Staff was helpful and courteous.
If you need to cater a lunch and you’re sick of the “regulars” (burgers, subs, hot dogs, etc) check them out! Better than the sub places, quality of Panera and more reasonably priced!
Atmosphere: 5
Food: 5
Service: 5
My go to smoothie place. Only thing that sucks is the manager guy's bad vibes. Rest of the staff is friendly and awesome 👍🏻
Food: 5
Service: 3
Our family enjoys the smoothies, we only go as a special treat as it is a little pricey. They have a few kid-size options. Our kids like the banana strawberry smoothie. The staff so far has been nice and the place looks clean. It's worth a shot if you like smoothies.
Atmosphere: 4
Food: 4
Service: 4
First of all, the smoothie was deee-licious!!! Secondly, the employees are some of the kindest, coolest people! My car quit working in the drive through and about 3-4 employees came out to help jump my car without me asking and even gave me advice to ensure I drove it around to recharge the battery. I was happy to pay for the smoothie but they even comped it despite actually having to do MORE work. Thank you guys so much! I hope you see this - you made my day and I will be back (with a different car!) Haha
Atmosphere: 5
Food: 5
Service: 5
Their smoothies are the best
Atmosphere: 4
Food: 4
Service: 4
Usually have had good experiences but 5/11 i walked in. Female workers laughed at me right away, a nice gentleman helped me and the girls continued to look at me, laugh, and then whisper to each other. I always have amazing experiences here but this one lowered my expectations a lot. Everytime I come I get the same thing and it taste different everytime.
Atmosphere: 5
Food: 5
Service: 2
This location’s staff went above and beyond. Smiles, speed and satisfied customer.
Atmosphere: 5
Food: 5
Service: 5
Tony did a fabulous job.
Atmosphere: 5
Food: 5
Service: 5
awesome everytime!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stood at the counter for 10 minutes with no acknowledgment. I got a “hello” when I came in but nothing else. There was one woman in front of me for the first 3 minutes. She ordered and stepped to the side, then I was ignored.
There were 2 smaller orders on the ordering board (2 or less smoothies), and 4 orders on the food side (each less than 3 items).
There was one group of 3 at a table who received their order, and two girls at the bar seating who had food and drinks.
There were 4 visible employees working. Not a single one of them could even give me brief eye contact, much less a “be right with you.”
I used to manage a TSC, and I would be mortified if my staff showed this lack of even minimal effort at customer service.
Atmosphere: 1
Service: 1
Recommended dishes: Smoothie and a Wrap, Thai Chicken, Sunrise Sunset
Great customer service that really makes a difference in my day. The staff is friendly, attentive, and quick to help. It’s always nice when people take pride in what they do, and it definitely shows. I leave feeling appreciated and well taken care of. Thanks Tony! Exceptional customer service. 😀
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunrise Sunset
Great smoothies
Atmosphere: 4
Food: 4
Service: 4
Food was good, smoothies too pricey.
Atmosphere: 4
Food: 5
Service: 5
Poor customer service. Don't stonewall the customer you are supposed to be helping.
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