Normally a regular customer on Tuesdays and Thursdays but did my mobile order this morning and got to the store only to find the store isn't open....checked the website, fb page, and app and all say they should be open right now. Hopefully I can get reimbursed for my order and my points get returned back that I used
Samuel Hudacek
8am got an amazing smoothie and a great smile with it. Love it and am becoming a regular for sure!
Atmosphere: 5
Food: 5
Service: 5
Barbara Cramm
Love this place..Everyone is always very friendly and willing to help and the food is delicious and healthy š
Atmosphere: 5
Food: 5
Service: 5
Clint Smith
This place is SO GOOD. Finally decided to go there and it is our favorite place now..10 out of 10
Kelsey Muldoon
The service and cleanliness were excellent but the quality of the food was extremely lacking. I ordered an Acai bowl. It looked great but the taste was bad
The Blueberries on the bowl were either very bad or had been frozen, and the granola was bland and in pretty big chunks, it almost tasted like someone broke a nature valley granola bar into pieces. The acai base itself was probably the worst I've ever had in an acai bowl. Once again it mostly tasted like frozen blueberries.
This bowl cost a little under 12 dollars and for that price point all the fruit should be fresh. I've heard other food items are good but I would never buy another Acai bowl from here
Atmosphere: 5
Food: 2
Service: 5
Justin Z
Food made poorly and ran by some very young people. Barely any chicken inside of wrap. Food made incorrectly half the time.
Atmosphere: 1
Food: 1
Service: 1
A
I have been to this place 3 times and each time Iāve had a terrible experience and the workers have a terrible customer service. I ordered a buffalo chicken wrap with light romaine lettuce today and it was filled with absolutely nothing but 3 pieces of chicken and all lettuce. The workers have a terrible attitude and when I told them what was wrong with it she was laughing at me the entire time didnāt answer questions and it was a very childish interaction and someone who acts that way towards customers in a situation should not be working in the service industry and when I asked for a refund they told me they couldnāt give me a refund and said they would remake it but the I could tell their intentions were not right so I just said I wanted a refund and were still laughing and smiling at me the entire time even when I told them to get their manager on the phone and while I was on the phone with their manager they continued. Even after I got off the phone with their manager she proceeded to raise her voice at me. And they forgot my chips. The manager was the only was who apologized in the situation. Absolutely sad when you canāt trust your employees to uphold your brand reputation.
Atmosphere: 1
Food: 1
Service: 1
Mister J
Great customer service
Atmosphere: 5
Food: 5
Service: 5
David Hyatt
The food and smoothies are fantastic. However, the customer service is absolutely horrible. Out of the many dozens of times Iāve stopped in to pick up or place an order, thereās only been one or two times Iāve left not feeling frustrated. The fact the ladies couldnāt be bothered to acknowledge a paying customer, say anything in return when saying I say thank you or even simply respond back after I say āhave a good day,ā is disappointing. Thereās one lady on the weekend, who isnāt a rude teenager, who actually provides great customer service. But Iāve only seen her twice. I honestly wouldnāt have previously returned because this place is one of the few in the area that offers healthy options. However, today may have been the last due to todayās experience topping the list as being the worst. Working in customer service for many years previously, I understand how there can be one-off days. But the ārude, snotty valley girlā culture is the norm for this location.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Smoothie and a Wrap, Chicken Pesto Panini
The servers were polite, the restaurant was clean and my smoothie was fantastic, but my Santa Fe Chicken Quesadilla didn't have the black beans and cilantro (or parsley, not sure) that it usually has in it. It also was filled only about half way; there were many bites that were just tortilla. I wouldve stayed home and not spent $20 on a meal if I'd known I would've just gotten a half-filled chicken and cheese quesadilla
Atmosphere: 5
Food: 2
Service: 5
eliz blah
Very positive and friendly experience everytime I visit ! Such sweet staff with good work ethic !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Paradise
William Fletcher
?- Deliveries should be fully bagged & ready to go, not handed to courier in seperate items. Food delivery couriers are only suppose to pick up & deliver as we don't get paid to do extra.
Service: 1
Douglas Wassmann
I wish I was able to try the food. My 4 year old wanted a smoothie after getting shots at the Dr. Office. We stood at the cash register for 10 minutes. Not one of the 4 employees working even acknowledged us. Had to go somewhere else.
Parking: Parking is very easy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
Normally a regular customer on Tuesdays and Thursdays but did my mobile order this morning and got to the store only to find the store isn't open....checked the website, fb page, and app and all say they should be open right now. Hopefully I can get reimbursed for my order and my points get returned back that I used
8am got an amazing smoothie and a great smile with it. Love it and am becoming a regular for sure!
Atmosphere: 5
Food: 5
Service: 5
Love this place..Everyone is always very friendly and willing to help and the food is delicious and healthy š
Atmosphere: 5
Food: 5
Service: 5
This place is SO GOOD. Finally decided to go there and it is our favorite place now..10 out of 10
The service and cleanliness were excellent but the quality of the food was extremely lacking. I ordered an Acai bowl. It looked great but the taste was bad
The Blueberries on the bowl were either very bad or had been frozen, and the granola was bland and in pretty big chunks, it almost tasted like someone broke a nature valley granola bar into pieces. The acai base itself was probably the worst I've ever had in an acai bowl. Once again it mostly tasted like frozen blueberries.
This bowl cost a little under 12 dollars and for that price point all the fruit should be fresh. I've heard other food items are good but I would never buy another Acai bowl from here
Atmosphere: 5
Food: 2
Service: 5
Food made poorly and ran by some very young people. Barely any chicken inside of wrap. Food made incorrectly half the time.
Atmosphere: 1
Food: 1
Service: 1
I have been to this place 3 times and each time Iāve had a terrible experience and the workers have a terrible customer service. I ordered a buffalo chicken wrap with light romaine lettuce today and it was filled with absolutely nothing but 3 pieces of chicken and all lettuce. The workers have a terrible attitude and when I told them what was wrong with it she was laughing at me the entire time didnāt answer questions and it was a very childish interaction and someone who acts that way towards customers in a situation should not be working in the service industry and when I asked for a refund they told me they couldnāt give me a refund and said they would remake it but the I could tell their intentions were not right so I just said I wanted a refund and were still laughing and smiling at me the entire time even when I told them to get their manager on the phone and while I was on the phone with their manager they continued. Even after I got off the phone with their manager she proceeded to raise her voice at me. And they forgot my chips. The manager was the only was who apologized in the situation. Absolutely sad when you canāt trust your employees to uphold your brand reputation.
Atmosphere: 1
Food: 1
Service: 1
Great customer service
Atmosphere: 5
Food: 5
Service: 5
The food and smoothies are fantastic. However, the customer service is absolutely horrible. Out of the many dozens of times Iāve stopped in to pick up or place an order, thereās only been one or two times Iāve left not feeling frustrated. The fact the ladies couldnāt be bothered to acknowledge a paying customer, say anything in return when saying I say thank you or even simply respond back after I say āhave a good day,ā is disappointing. Thereās one lady on the weekend, who isnāt a rude teenager, who actually provides great customer service. But Iāve only seen her twice.
I honestly wouldnāt have previously returned because this place is one of the few in the area that offers healthy options. However, today may have been the last due to todayās experience topping the list as being the worst. Working in customer service for many years previously, I understand how there can be one-off days. But the ārude, snotty valley girlā culture is the norm for this location.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Smoothie and a Wrap, Chicken Pesto Panini
Restaurantji Recommends
The servers were polite, the restaurant was clean and my smoothie was fantastic, but my Santa Fe Chicken Quesadilla didn't have the black beans and cilantro (or parsley, not sure) that it usually has in it. It also was filled only about half way; there were many bites that were just tortilla. I wouldve stayed home and not spent $20 on a meal if I'd known I would've just gotten a half-filled chicken and cheese quesadilla
Atmosphere: 5
Food: 2
Service: 5
Very positive and friendly experience everytime I visit ! Such sweet staff with good work ethic !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Paradise
?- Deliveries should be fully bagged & ready to go, not handed to courier in seperate items. Food delivery couriers are only suppose to pick up & deliver as we don't get paid to do extra.
Service: 1
I wish I was able to try the food. My 4 year old wanted a smoothie after getting shots at the Dr. Office. We stood at the cash register for 10 minutes. Not one of the 4 employees working even acknowledged us. Had to go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Delicious & Nutrious ??
Atmosphere: 5
Food: 5
Service: 5
Loading...