Tropical Smoothie Cafe
3212 E Calumet St, Appleton
(920) 903-1055
Recent Reviews
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My go to smoothie place. Only thing that sucks is the manager guy's bad vibes. Rest of the staff is friendly and awesome 👍🏻
Food: 5
Service: 3
Our family enjoys the smoothies, we only go as a special treat as it is a little pricey. They have a few kid-size options. Our kids like the banana strawberry smoothie. The staff so far has been nice and the place looks clean. It's worth a shot if you like smoothies.
Atmosphere: 4
Food: 4
Service: 4
First of all, the smoothie was deee-licious!!! Secondly, the employees are some of the kindest, coolest people! My car quit working in the drive through and about 3-4 employees came out to help jump my car without me asking and even gave me advice to ensure I drove it around to recharge the battery. I was happy to pay for the smoothie but they even comped it despite actually having to do MORE work. Thank you guys so much! I hope you see this - you made my day and I will be back (with a different car!) Haha
Atmosphere: 5
Food: 5
Service: 5
Their smoothies are the best
Atmosphere: 4
Food: 4
Service: 4
Usually have had good experiences but 5/11 i walked in. Female workers laughed at me right away, a nice gentleman helped me and the girls continued to look at me, laugh, and then whisper to each other. I always have amazing experiences here but this one lowered my expectations a lot. Everytime I come I get the same thing and it taste different everytime.
Atmosphere: 5
Food: 5
Service: 2
This location’s staff went above and beyond. Smiles, speed and satisfied customer.
Atmosphere: 5
Food: 5
Service: 5
Tony did a fabulous job.
Atmosphere: 5
Food: 5
Service: 5
awesome everytime!!
Atmosphere: 5
Food: 5
Service: 5
Stood at the counter for 10 minutes with no acknowledgment. I got a “hello” when I came in but nothing else. There was one woman in front of me for the first 3 minutes. She ordered and stepped to the side, then I was ignored.
There were 2 smaller orders on the ordering board (2 or less smoothies), and 4 orders on the food side (each less than 3 items).
There was one group of 3 at a table who received their order, and two girls at the bar seating who had food and drinks.
There were 4 visible employees working. Not a single one of them could even give me brief eye contact, much less a “be right with you.”
I used to manage a TSC, and I would be mortified if my staff showed this lack of even minimal effort at customer service.
Atmosphere: 1
Service: 1
Recommended dishes: Smoothie and a Wrap, Thai Chicken, Sunrise Sunset
Great customer service that really makes a difference in my day. The staff is friendly, attentive, and quick to help. It’s always nice when people take pride in what they do, and it definitely shows. I leave feeling appreciated and well taken care of. Thanks Tony! Exceptional customer service. 😀
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunrise Sunset
Restaurantji Recommends
Great smoothies
Atmosphere: 4
Food: 4
Service: 4
Food was good, smoothies too pricey.
Atmosphere: 4
Food: 5
Service: 5
Poor customer service. Don't stonewall the customer you are supposed to be helping.
Parking: Parking is very easy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Bowl
Normally a regular customer on Tuesdays and Thursdays but did my mobile order this morning and got to the store only to find the store isn't open....checked the website, fb page, and app and all say they should be open right now. Hopefully I can get reimbursed for my order and my points get returned back that I used
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