Vince Lombardi’s Steakhouse

The food was fantastic the service was top-notch the atmosphere is absolutely amazing. It is a little pricey but is worth every dime.

The service was very slow especially considering it was not busy at all. My twin lobster tails were Luke warm at best and I felt undercooked. My Twice Baked Potato was also not very warm but the flavor was very good. My wife had the 18oz. Bone-In Filet which was good. The Lobster Bisque and Lombardi Caesar Salad were both excellent as was the Crème Brûlée Flight dessert. The Lombardi Pinot Noir was very good.

Kim and Stephanie were fantastic!! Great meal, great atmosphere. Thank you so much!!

Atmosphere: 5

Food: 5

Service: 5

Kim & Stephanie provided great service to our group tonight. Food was excellent as well!

Atmosphere: 5

Food: 5

Service: 5

The entire experience was top notch. We rarely go out as we have 4 children so it was a special experience. Kim was fantastic and very attentive.

Atmosphere: 5

Food: 5

Service: 5

Just had my first dry-aged steak at Lombardis and it was wonderful. Excellent service, tremendous atmosphere

Atmosphere: 5

Food: 5

Service: 5

Kim and Eli did great!

Atmosphere: 5

Food: 5

Service: 5

Food was amazing. Eli and Kim were such kind individuals and I hope the best upon them. Super nice and funny. Overall, great experience.

Atmosphere: 5

Food: 5

Service: 5

Eli and Kim were awesome they had the best service

Atmosphere: 5

Food: 5

Service: 5

Kim was amazing! Food was fantastic and service was outstanding. Thank you!

Atmosphere: 5

Food: 5

Service: 5

I’m a bit confused on this one. I got to Appleton a little bit late and walked into the steakhouse at a few minutes after 9 PM during the week. The website says they are open for dinner through 10 PM every night and 11 PM on weekends so I thought I was OK. When I walked in at 9:05 PM I asked the bartender and two other people if I could have dinner and one person said yes no problem, the other two including the bartender, my server, said we’re not sure we think we’re closing. Right then I shook my head as wouldn’t you want to invite a customer in to the bar who might order drinks, wine, and a 60 or $70 steak?

The gentleman that waited on me at the bar was nice but he was training and learning so he was pretty noncommittal and seemed like I was too late to really give good service to.

After I realized I could still order food and the kitchen was not closed an hour early, I ordered a Kansas City dry aged strip steak. I waited about 20 minutes and when it came out, it was between medium well and well done, but I ordered medium rare. It was marginally flavorful, but so crazily overcooked that I sent it back. This is a $70 steak. I hold premium steakhouses to a higher standard because they charge so much for a cut of meat and at minimum I want exactly what I order.

It was interesting that one of the other servers that was closing her station actually was proactive and said “if this is not right we will get you what you ordered.” She did not have to do this and I was not even her customer, but she provided great service. I did not get her name, but she was really great and she changed my entire evening. Whoever you are, keep up the great work and you should be promoted.

Once the standard New York strip came out, medium rare, the steak was absolutely fantastic. Honestly, one of the best steaks I’ve had in years, and I have eaten at capital Grille, Del Frisco‘s, and other steakhouses as I travel for work.

So again, this is kind of a mixed review but I guess if you are a steakhouse downtown and are going to stay open, treat every customer like they are a steakhouse customer and they are going to spend $100-$150 on their meal. That warrants good service, proactive behavior, and knowledge about your menu.

Atmosphere: 4

Food: 4

Service: 4

Great service and a great time! All 14 of us were taking care of and it was great!

Atmosphere: 5

Food: 5

Service: 5

Wonderful experience. Thank you all very much

Atmosphere: 5

Food: 5

Service: 5

Wonderful food

Atmosphere: 4

Food: 5

Service: 5

Great steak and excellent ambiance. Server was attentive and friendly. We celebrated our anniversary and were treated with kindness.