Kroll's West
$ • Bar & Grill, American, Vegetarian
Hours:
1990 S Ridge Rd, Ashwaubenon
(920) 497-1111
About Kroll's West
Customers' Favorites
Kroll's West Reviews
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Way overpriced.. burger was dry as cardboard, gave free cookies, couldn’t eat it that bad. Who screws up a cookie! has not been good for some time now. Not going back & no recommendation
The service was absolutely terrible. It was 7 pm on a Friday and not busy - that should have been a clue. we ordered our drinks and never got them, we never saw that waiter again he took our order left and we wanted to order something else, but he never came back. It took 40 minutes to get our food and still no drinks. The burgers were cold and ranch dressing was horrible tasting. Way overpriced for what it was… This place used to be fantastic and has definitely gone downhill.
I have been coming here since it opened. Two weeks ago I placed a order for carry out & when I got home didn’t have my bowl of chili, so I called right away & she took my name & said she would talk to manager. I just placed another order & had to talk to a manager ( Julia ) about my bowl of chili that is owed to me & she would not honor it. She wasn’t very nice to me on the phone so I told her Kroll’s just lost my business.
Menu
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 9PM |
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Kroll's West, located near Lambeau Field, is a well-known restaurant celebrated for its Wisconsin meals. Their menu includes a "perfect" burger with all the toppings, chili with noodles, and cheese curds that melt in your mouth. The pizza burger and butter burgers continue to be favorites, while the booyah remains a unique offering. The restaurant has a large space and is complemented by friendly staff who are generally attentive. Many customers appreciate the location, but some reviews indicate that the waitstaff could benefit from better menu knowledge. Recent visitors have experienced issues with drink preparation and food quality, with some describing an overcooked and dry burger, as well as a sliced prime rib that fell short of expectations. Although certain sides, like salads, can be pricier and do not always include fries, Kroll's West still offers a complimentary slice of cake on specific days. The buns of their burgers are noted for being light, crispy, and soft. Despite some recent disappointments, Kroll's West retains its loyal fans who hope for improvements in food quality and service consistency.