We ordered our meals and while in the dining area we hear pans and dishes being slammed and tossed around extremely loud then hear the manager yelling violently at his staff and swearing at them.. this was uncalled for.. as a business owner myself I believe nobody should be addressed in the manner he did to those people especially for customers to hear. Very disappointed!
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Subs
Colleen Chadwick
The floor was so dirty it looked like it had not been cleaned in months. They took over 20 minutes to make my food.
Atmosphere: 1
Service: 1
Brianna Zinke
Very Friendly and funny. They gave me a container of lettuce for my Bunny to enjoy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
Dustin Nelson
Barely any sub, just mostly bread. I’ve been trying to support cousins but they make it hard when they slowly make a smaller and smaller sub. Just go to jimmy John’s or subway if you are hungry…
Atmosphere: 1
Food: 1
Service: 1
Cory Peters
I visited this cousin subs a few weekends back. They did a great job getting us our food quickly and was correct. I'm not sure if they were having a rough day or not but the overall the facility was a bit of a mess. I had to clean my table off from the customers before us, the bathrooms for sure needed to be cleaned, and the beverage machine was down. However, the employees were incredibly kind. We were met with a smile and hello. the food hit the spot after a long day of wrestling. I hope to visit again in the future to improve the rating.Thank you, Cousin's staff for being so kind. Until next time.
Atmosphere: 3
Food: 4
Service: 3
Ethan Morales
I had the meatball sub and it was great! And the cheese curds are so so awsome just like the cheese curds at the county fair!! Try this place its great. And the employees are so friendly. My only complaint would be that the menu board in the drive thru needs a light. Even just a spot light shining on it to see at night. Oh they forgot my cookie. But i forgive them since everything was so tasty.
I had the meatball sub and it was great! And the cheese curds are so so awsome just like the cheese curds at the county fair!! Try this place its great. And the employees are so friendly. My only complaint would be that the menu board in the drive thru needs a light. Even just a spot light shining on it to see at night. Oh they forgot my cookie. But i forgive them since everything was so tasty.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wisconsin Cheese Curds, Meatball Marinara Sub
Sean Lanigan
My family loves Cousins Subs, it's the bread. Bit this location is extremely well run.
Atmosphere: 4
Food: 4
Service: 5
Julie Frahmann
Always a positive experience, until today!:-(today?? Sent my hubby for 2 tuna subs..He returned w/2 subs- Hard bread, No seasoning (basil/oregano?)Bland, hard- no receipt, over $20.!2 bags of chips & 1 beverage. Poor window service, horrible sandwiches?Mrs. Allen Marsh
Food: 1
Service: 3
Dave Rupp
You people rock. Just ordered the philly cheese steak sub. Excellent. I'm going to be your new best customer. You got Jersey Mike's beat hands down.
Since new ownership took over every single time we have been there we have had nothing but bad experiences with food & with waiting for food!On one occassion they had run out of supplies such as bread & containers for cheese curds. The cheese curds werent even done & were hard inside. Then on another occassion we sat though drive thru at front window for 10mins & the staff was looking straight at us, never even attempted to see if we were waited on, finally someone came to the drive thru window & it took them another 10mins to make one sub & salad. The sub was sloppy put together, forgot the dressing to the salad. Not liking the experiences we have been dealt with. Someone needs to step in & help correct this business so it doesn’t go into failure!Beaver Dam WI Location- 9/7/2023
Food: 1
Service: 1
Dennis Lee
I have eaten at this place for years, the food was awesome, along with everything else. The last two times I have eaten here have been absolutely horrible. It's unfortunate that another good place will fall due to corporate greed.
Atmosphere: 1
Food: 1
Service: 1
Caleb Bleiler
FOOD poisoning****They gave us dry/ day old bread with almost no sauce. The bread was smaller than normal and it was not pleasant. It gave me the worst food poisoning I’ve had in my life.
Atmosphere: 1
Food: 2
Service: 2
Todd Peters
Our issue has been resolved, so I have changed my review. Thank you for handling this quickly and calmly.
Atmosphere: 3
Food: 5
Service: 5
Chris & Jackie Huff
Got a meatball sub and took it home yesterday. Was not hot at all and the cheese not melted. Shouldnt it be hot? Second time with new owner
We ordered our meals and while in the dining area we hear pans and dishes being slammed and tossed around extremely loud then hear the manager yelling violently at his staff and swearing at them.. this was uncalled for.. as a business owner myself I believe nobody should be addressed in the manner he did to those people especially for customers to hear. Very disappointed!
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Subs
The floor was so dirty it looked like it had not been cleaned in months. They took over 20 minutes to make my food.
Atmosphere: 1
Service: 1
Very Friendly and funny. They gave me a container of lettuce for my Bunny to enjoy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
Barely any sub, just mostly bread. I’ve been trying to support cousins but they make it hard when they slowly make a smaller and smaller sub. Just go to jimmy John’s or subway if you are hungry…
Atmosphere: 1
Food: 1
Service: 1
I visited this cousin subs a few weekends back. They did a great job getting us our food quickly and was correct. I'm not sure if they were having a rough day or not but the overall the facility was a bit of a mess. I had to clean my table off from the customers before us, the bathrooms for sure needed to be cleaned, and the beverage machine was down. However, the employees were incredibly kind. We were met with a smile and hello. the food hit the spot after a long day of wrestling. I hope to visit again in the future to improve the rating.Thank you, Cousin's staff for being so kind. Until next time.
Atmosphere: 3
Food: 4
Service: 3
I had the meatball sub and it was great! And the cheese curds are so so awsome just like the cheese curds at the county fair!! Try this place its great. And the employees are so friendly. My only complaint would be that the menu board in the drive thru needs a light. Even just a spot light shining on it to see at night. Oh they forgot my cookie. But i forgive them since everything was so tasty.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wisconsin Cheese Curds, Double Portion Chicken or Steak Subs
I had the meatball sub and it was great! And the cheese curds are so so awsome just like the cheese curds at the county fair!! Try this place its great. And the employees are so friendly. My only complaint would be that the menu board in the drive thru needs a light. Even just a spot light shining on it to see at night. Oh they forgot my cookie. But i forgive them since everything was so tasty.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wisconsin Cheese Curds, Meatball Marinara Sub
My family loves Cousins Subs, it's the bread. Bit this location is extremely well run.
Atmosphere: 4
Food: 4
Service: 5
Always a positive experience, until today!:-(today?? Sent my hubby for 2 tuna subs..He returned w/2 subs- Hard bread, No seasoning (basil/oregano?)Bland, hard- no receipt, over $20.!2 bags of chips & 1 beverage. Poor window service, horrible sandwiches?Mrs. Allen Marsh
Food: 1
Service: 3
You people rock. Just ordered the philly cheese steak sub. Excellent. I'm going to be your new best customer. You got Jersey Mike's beat hands down.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Since new ownership took over every single time we have been there we have had nothing but bad experiences with food & with waiting for food!On one occassion they had run out of supplies such as bread & containers for cheese curds. The cheese curds werent even done & were hard inside. Then on another occassion we sat though drive thru at front window for 10mins & the staff was looking straight at us, never even attempted to see if we were waited on, finally someone came to the drive thru window & it took them another 10mins to make one sub & salad. The sub was sloppy put together, forgot the dressing to the salad. Not liking the experiences we have been dealt with. Someone needs to step in & help correct this business so it doesn’t go into failure!Beaver Dam WI Location- 9/7/2023
Food: 1
Service: 1
I have eaten at this place for years, the food was awesome, along with everything else. The last two times I have eaten here have been absolutely horrible. It's unfortunate that another good place will fall due to corporate greed.
Atmosphere: 1
Food: 1
Service: 1
FOOD poisoning****They gave us dry/ day old bread with almost no sauce. The bread was smaller than normal and it was not pleasant. It gave me the worst food poisoning I’ve had in my life.
Atmosphere: 1
Food: 2
Service: 2
Our issue has been resolved, so I have changed my review. Thank you for handling this quickly and calmly.
Atmosphere: 3
Food: 5
Service: 5
Got a meatball sub and took it home yesterday. Was not hot at all and the cheese not melted. Shouldnt it be hot? Second time with new owner
Atmosphere: 3
Food: 2
Service: 4