Waited 10 minutes at the counter while over 10 cars went through the drive through. They didn't have the time to take my order or formally acknowledge me. So I left. Their loss.
Atmosphere: 1
Food: 1
Service: 1
Joe Metz
The slowest service you could ever imagine. No cars in Drive Thur window 3 people standing in line for 15 minutes. Possibly the worst service for a major chain. The CEO would be ashamed & embarrassed.
Atmosphere: 1
Service: 1
Prepared Nurse
My donuts didn't taste right. I took it back and they said it was likely my genes not being good enough.
Atmosphere: 1
Food: 1
Service: 1
kayle playz
Walk in and all I hear is profanity left and right! Im glad I did not take me kids in! By far the dirtiest dunkin I have ever walked in! The only nice thing was the sweet young lady that took my order! I never leave reviews but this one was a must!
Atmosphere: 1
Food: 1
Service: 4
Carly Murley
go through the drive thru no matter how long the line is, they do not care about people standing right in front of them. watched them clear a full drive thru while i waited 20 minutes for a mobile order, just to receive a barely cooked bagel.
Atmosphere: 3
Food: 2
Service: 2
Ruby Brinkmeyer
I always go here and I love it sm, it's always a good experience and the food is fresh.
Atmosphere: 5
Food: 5
Service: 5
K B
A donut place, and they have ZERO donuts! Yeah, I totally didn't give them any service!
Atmosphere: 1
Food: 1
Service: 1
Beth Ahlin
We stopped in on our way through Beloit to use the bathroom and stretch. The coffee and donuts were fine, about what you'd expect from a DD. The inside of the place was gross. No one has obviously cleaned in way too long. All of the tables and chairs have sticky spots and things crusted onto them. The bathroom was also gross and in desperate need of repairs. There were multiple employees there and standing around, they could have been cleaning up some.
Coffee was fresh. I’m a usual here and it never disappoints
Atmosphere: 5
Food: 5
Service: 5
George Santos (Aviator George)
Where's the jelly, Dunkin'? Did it take a personal day?
Listen, I’m not asking for a donut filled with the secrets of the universe. I’m not expecting a jelly geyser or a raspberry revelation. But three times now—three!—I’ve bitten into what can only be described as a lightly suggested jelly donut. A whisper of filling. A vague fruit memory.
I held it up to the light like a gemstone appraiser. Nothing. I considered filing a missing persons report for the jelly. Still nothing.
Is this a new trend? “Donut minus the joy”? Because if so, congrats, you nailed it.
I’ll be back—because hope is a stubborn thing and I’m clearly a glutton for punishment—but I swear, if the next one’s hollow, I’m switching to bagels out of protest.
Do better, Dunkin. My tastebuds and my trust are both running on empty.
Atmosphere: 5
Food: 1
Service: 3
Cesar Sanchez Alcantar
I stopped by the window a few minutes ago to pick up my order, and the girl at the drive-thru was very kind and charismatic. She has a really cool vibe and was really nice to me. She's great; she made my day.
Marion Graham
6 employees stood behind the counter bashing a customer in the drive-through. The customer was concerned as to how they made her drink because of food allergies. The place was dirty and customers waited for them to take their orders. They continued to complain about the customer, ignoring the waiting customers at the counter. Inappropriate language for the workplace, and loud enough for customers in the lobby to hear. Would not recommend.
Joshua Harris
Mia at the window is extremely friendly and helpful! Her customer service is a-1!!! Really rare to see that high quality care in this area. Other businesses should take notes!
Waited 10 minutes at the counter while over 10 cars went through the drive through. They didn't have the time to take my order or formally acknowledge me. So I left. Their loss.
Atmosphere: 1
Food: 1
Service: 1
The slowest service you could ever imagine. No cars in Drive Thur window 3 people standing in line for 15 minutes. Possibly the worst service for a major chain. The CEO would be ashamed & embarrassed.
Atmosphere: 1
Service: 1
My donuts didn't taste right. I took it back and they said it was likely my genes not being good enough.
Atmosphere: 1
Food: 1
Service: 1
Walk in and all I hear is profanity left and right! Im glad I did not take me kids in! By far the dirtiest dunkin I have ever walked in! The only nice thing was the sweet young lady that took my order! I never leave reviews but this one was a must!
Atmosphere: 1
Food: 1
Service: 4
go through the drive thru no matter how long the line is, they do not care about people standing right in front of them. watched them clear a full drive thru while i waited 20 minutes for a mobile order, just to receive a barely cooked bagel.
Atmosphere: 3
Food: 2
Service: 2
I always go here and I love it sm, it's always a good experience and the food is fresh.
Atmosphere: 5
Food: 5
Service: 5
A donut place, and they have ZERO donuts! Yeah, I totally didn't give them any service!
Atmosphere: 1
Food: 1
Service: 1
We stopped in on our way through Beloit to use the bathroom and stretch. The coffee and donuts were fine, about what you'd expect from a DD. The inside of the place was gross. No one has obviously cleaned in way too long. All of the tables and chairs have sticky spots and things crusted onto them. The bathroom was also gross and in desperate need of repairs. There were multiple employees there and standing around, they could have been cleaning up some.
Atmosphere: 1
Food: 3
Service: 3
Good coffee
Atmosphere: 5
Food: 5
Service: 5
Better than Bostons dunkies
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Coffee was fresh. I’m a usual here and it never disappoints
Atmosphere: 5
Food: 5
Service: 5
Where's the jelly, Dunkin'? Did it take a personal day?
Listen, I’m not asking for a donut filled with the secrets of the universe. I’m not expecting a jelly geyser or a raspberry revelation. But three times now—three!—I’ve bitten into what can only be described as a lightly suggested jelly donut. A whisper of filling. A vague fruit memory.
I held it up to the light like a gemstone appraiser. Nothing. I considered filing a missing persons report for the jelly. Still nothing.
Is this a new trend? “Donut minus the joy”? Because if so, congrats, you nailed it.
I’ll be back—because hope is a stubborn thing and I’m clearly a glutton for punishment—but I swear, if the next one’s hollow, I’m switching to bagels out of protest.
Do better, Dunkin. My tastebuds and my trust are both running on empty.
Atmosphere: 5
Food: 1
Service: 3
I stopped by the window a few minutes ago to pick up my order, and the girl at the drive-thru was very kind and charismatic. She has a really cool vibe and was really nice to me. She's great; she made my day.
6 employees stood behind the counter bashing a customer in the drive-through. The customer was concerned as to how they made her drink because of food allergies. The place was dirty and customers waited for them to take their orders. They continued to complain about the customer, ignoring the waiting customers at the counter. Inappropriate language for the workplace, and loud enough for customers in the lobby to hear. Would not recommend.
Mia at the window is extremely friendly and helpful! Her customer service is a-1!!! Really rare to see that high quality care in this area. Other businesses should take notes!
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