The staff is friendly. I haven’t been here in many years. I’d love to give it a 4 but their bread is so hard.
Atmosphere: 3
Food: 3
Service: 3
Fonzy Familio
Same woman been working there 10+ years can still mess up a sandwich like it’s her day 1. Rude and Incompetent.
Atmosphere: 1
Food: 1
Service: 1
Chelsea Middleton
Would be nice to be able to call. Got out on hold for over 3 minutes and now when I call I got sent to voicemail.
Food: 3
Service: 1
Jeffrey Popp
Quickly prepared my order. Staff is always welcoming and friendly. This is by far, my favorite sandwich/sub spot in town.
Atmosphere: 4
Food: 5
Service: 5
Mayfair Wells
The quality has gone down in the past couple of weeks. Orders are now consistently wrong! Even though my orders were delivered (delivery is still Great!) I've had to drive over to have my orders fixed. One male manager said he'd only fix it this one time. Bad service.
Atmosphere: 4
Food: 2
Service: 2
Madelin Burnham
Ordered for delivery around 1130. I requested it be delivered in the future at 1215-1225. I got a notification stating my order was out for delivery at 1144am. I never received my order. I called the store at 1250, after receiving a notification that my order WAS delivered. They told me the driver was new and they would contact him, she then told me he just left it in the lobby because there was not a buzzer. Unfortunately for that driver, I do not live in a complex that has a lobby. The address is directly to my front door. The lady on the phone had no clue what to say, When she received a driver back at the store, they would remake my order and get it to me. No apologies or even a time frame of when I would get my order.
Service: 1
Dustin Storms
If I order extra oil and vinegar I shouldn't have to explain i want to use a napkin.
Where's the wet stuff? 3 times in 6 weeks.... you broke me. I can make it myself correctly at home. Cheaper.
Thank you for reminding me spending 20 minutes to get 10 minutes of bad service is worth opening the fridge.
Brandi \u0026 William savage
Sure let's start toasting our sandwiches now. Why buy a sandwich shop and change how things are done. JIMMY JOHNS was great the way it was. I am from Charleston Illinois where the shop originated. I bet you have new pronouns for everything now too. This is no longer Jimmy Johns. I haven’t bought Jimmy Johns since they changed the size of the sandwiches.
Bridget Aston
How come every time I go inside this location, they are rude and pushing customers away. Also, there is food all over the kitchen floor. I asked for the sub to be toasted and it sure wasn’t toasted. I miss great customer service! No wonder Chick-fil-A has customer retention and long lines. Maybe jimmy John’s should learn a thing or two
•ujo•
There is no reason a doordasher has to fill up customer's drinks themselves. AND, on top of that, they give a box as a drink carrier! So unprofessional.
Best sub I’ve had in a long time brought back memories of 14 yrs ago when I fell in love with Jimmy John’s, not to mention freaky fast delivery. I’m impressed.
Chris
The sandwiches were very good.
Sue Elmer
Ordered online for delivery. Lettuce is brown, barely any mayonnaise. I asked to leave bread in. They removed it.
Dona Simms
Always good food
Max
Locked and closed their doors 15 minutes before close.
The staff is friendly. I haven’t been here in many years. I’d love to give it a 4 but their bread is so hard.
Atmosphere: 3
Food: 3
Service: 3
Same woman been working there 10+ years can still mess up a sandwich like it’s her day 1. Rude and Incompetent.
Atmosphere: 1
Food: 1
Service: 1
Would be nice to be able to call. Got out on hold for over 3 minutes and now when I call I got sent to voicemail.
Food: 3
Service: 1
Quickly prepared my order. Staff is always welcoming and friendly. This is by far, my favorite sandwich/sub spot in town.
Atmosphere: 4
Food: 5
Service: 5
The quality has gone down in the past couple of weeks. Orders are now consistently wrong! Even though my orders were delivered (delivery is still Great!) I've had to drive over to have my orders fixed. One male manager said he'd only fix it this one time. Bad service.
Atmosphere: 4
Food: 2
Service: 2
Ordered for delivery around 1130. I requested it be delivered in the future at 1215-1225. I got a notification stating my order was out for delivery at 1144am. I never received my order. I called the store at 1250, after receiving a notification that my order WAS delivered. They told me the driver was new and they would contact him, she then told me he just left it in the lobby because there was not a buzzer. Unfortunately for that driver, I do not live in a complex that has a lobby. The address is directly to my front door. The lady on the phone had no clue what to say, When she received a driver back at the store, they would remake my order and get it to me. No apologies or even a time frame of when I would get my order.
Service: 1
If I order extra oil and vinegar I shouldn't have to explain i want to use a napkin.
Where's the wet stuff? 3 times in 6 weeks.... you broke me. I can make it myself correctly at home. Cheaper.
Thank you for reminding me spending 20 minutes to get 10 minutes of bad service is worth opening the fridge.
Sure let's start toasting our sandwiches now. Why buy a sandwich shop and change how things are done. JIMMY JOHNS was great the way it was. I am from Charleston Illinois where the shop originated. I bet you have new pronouns for everything now too. This is no longer Jimmy Johns. I haven’t bought Jimmy Johns since they changed the size of the sandwiches.
How come every time I go inside this location, they are rude and pushing customers away. Also, there is food all over the kitchen floor. I asked for the sub to be toasted and it sure wasn’t toasted. I miss great customer service! No wonder Chick-fil-A has customer retention and long lines. Maybe jimmy John’s should learn a thing or two
There is no reason a doordasher has to fill up customer's drinks themselves. AND, on top of that, they give a box as a drink carrier! So unprofessional.
Restaurantji Recommends
Best sub I’ve had in a long time brought back memories of 14 yrs ago when I fell in love with Jimmy John’s, not to mention freaky fast delivery. I’m impressed.
The sandwiches were very good.
Ordered online for delivery. Lettuce is brown, barely any mayonnaise. I asked to leave bread in. They removed it.
Always good food
Locked and closed their doors 15 minutes before close.
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