Bucciferro Family McDonald's

We are REALLY disappointed. My 96 year old grandpa and I went in to order two sausage, egg and cheese McMuffins. Two small coffees. One was black and one had two creams and one sugar. They handed us a bag and two drinks without a receipt. We drove all the way home to have someone else’s order, which was only a sausage biscuit. ONE. With no egg or cheese.
I called and the General Manager lied and said she gave everyone a receipt. It isn’t true. Why lie? Why not apologize and fix it? We will never go back to that location and I’m embarrassed by the general manager’s behavior. DO BETTER.

Atmosphere: 1

Food: 1

Service: 1

Dirty place

Atmosphere: 1

Food: 1

Service: 1

Worker at the register had nasty attitude. Food is a hit or miss at this location. Won’t be back.

Atmosphere: 1

Food: 1

Service: 1

Worst McDonald’s I’ve ever been to , employees don’t answer the speaker in the drive thru , rude and disrespectful late night wait times in excess 30 minutes 12/1425 2:00 am i will be reaching out to upper management

Atmosphere: 1

Food: 1

Service: 1

I HATE ordering on the kiosk!

Atmosphere: 4

Food: 5

Service: 1

This is the second time I had to eat a loss on my money because they absolutely refuse to give me a refund in the store. The app states to go to store if I need a refund. They said they don't do ice cream in the morning but I've gotten one every day for 2 weeks. Im so tired of the lies and the fact they refuse to refund me.

Food: 1

Horrible service. A very rude, unprofessional, & hostile environment.

Atmosphere: 1

Food: 1

Service: 1

Not surevjust ordered for 1st time haven't tried them yet still frozdn

Clean friendly and fast

Atmosphere: 5

Food: 5

Service: 5

Trash. Dont go

Atmosphere: 1

Food: 1

Service: 1

Not enough staffing. Orders took a LONG time to come out. Front of house was dirty (tables not wiped down, soda dispenser out of ice,some soda flavors not available, napkins, ketchup, soda lids...low or out).

Atmosphere: 1

Food: 4

Service: 1

Traveling from Peoria, IL to Oshkosh, WI and were looking for a quick stop. We waited for 15 minutes for food, there was no ice, bathrooms and restaurant were dirty and when we got the food, the fries were missing from the Happy Meal and my husband’s sandwich was missing which caused another 15 minute wait. When he got his sandwich he said it tased/smelled like weed and we never got the fries for the Happy Meal. Hopefully the Buciferros see this and can make the necessary improvements as they have other McDonald’s that are great!

Atmosphere: 1

Food: 2

Service: 1

Easily the worst McDonald's I have ever been to. The absolute worst in the entire country. Worse than any overpriced rest stop McDonald's. Worse than any location in the hoods of Chicago. The worst. Period.

Atmosphere: 1

Food: 1

Service: 1

Very rude lady at the drive thru. And reading other reviews after going there wish I would have read before hand because would have went somewhere else.

Service: 1

Every time I go there the employees have attitudes and are rude. Went there for a soda and whoever took my order said 2nd window get to the 2nd window and she says cash wi die was open but ok took my card well if you would of said 1st window I would of stopped at the first window…