Pizza Hut
802 4th St, Beloit
(608) 365-8900
Recent Reviews
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Come on! Talk about going above and beyond your job. The whole crew tries their best, and it's a pleasure to visit this location every single time! A special shout~out to Jessica and Austin and the new girl. I apalogize, her name is beautifully unique, it will take me a few times to remember š Kindness IS priceless! Sincerely.......Thank You ALL for making a difference. Not to mention when we pick up from you, we get a night off with some good R & R from cooking. š
Always hot and fresh
I had one of the worst experiences at this Pizza Hut, all thanks to an employee named Chris. I placed a simple orderānothing complicatedābut somehow, Chris completely messed it up. I ordered a pepperoni pizza, and what did I get? A cheese pizza with barely any sauce. When I pointed it out, Chris gave me an attitude like it was my fault!
Not only did he refuse to fix my order without charging me extra, but he also rolled his eyes and acted like I was inconveniencing him just by asking for what I paid for. To top it off, he practically tossed my drink at the counter instead of handing it to me properly. No apology, no basic customer serviceājust straight-up rudeness.
Iāve never had a problem at this location before, but if Chris is working, I wonāt be back. If management sees this, please train your employees on how to treat customers with basic respect.
They never answer the phone is my first issue. Iām literally calling now ! No answer, they redirect u to a call center , where they will ā transfer u to a storeā to hang up in your face. And have the nerve to charge a delivery fee on top of the recommended tip!
Tried this place three different times all three times had the worst food you can eat
They never have ypur order ready on time.
I ordered a pizza for the first time in almost a year, decided pizza hut was the way to go. I wish i had the money to tip harder, and there was an option to tip the cook. This is some good pizza, and fast too. Delivery woman was very friendly, and professional.
Didnāt get what I paid for. I ordered an Ultimate chocolate chip cookie which I never got. Called store 14 times and was hung up on all 14 times with female employee not even asking me if she could help me before telling me they werenāt taking calls and hung up. She was VERY rude and thatās no way to run a business! Tried other ways to contact them and finally got to chat with corporate customer service. She took down all my information and told me that the store management team would reach out to me in 3-5 days. The sides for both my entrees were in the wrong boxes, and my meat lovers meat was supposed to have marinara sauce which wasnāt in the box. I havenāt gotten the sauce the last 2 times I have ordered melts. Needless to say I was fit to be tied. Every store should have additional ways to contact via text or email to get good customer service.
Tried to order delivery guy didn't show up and canceled my order!!
Atmosphere: 1
Food: 1
Service: 1
Always so delicious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love pizza hut I am a regular customer food is always delicious and staff and service are wonderful.
Atmosphere: 5
Food: 5
Service: 5
Good attention
They are excellent
Service and food were excellent ? ?
Atmosphere: 5
Food: 5
Service: 5
I've ordered from here about half a dozen times, there are never any issues with the food, no flawed goods, great service, and the manager was cool.
Atmosphere: 5
Food: 5
Service: 5
I have visited pizza store yesterday night with my brother and his wife we wanted pure veggie pizza and I had allergy of chickens he made really really wonderful and delicious pizza we were there at around 11:30 and there was a guy who took our order he was really nice and gentleman the pizza was really wonderful and prize everything was a great I can say itās a totally heaven for a foodie. The cheese sticks was really delicious everything is second to none???
Atmosphere: 5
Food: 5
Service: 5
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