Excellent Customer Service! They always make my Burritos Fat and Tastey! Clean and Friendly. A+++++❤️
Alexiana Guzman
Courtney was extremely rude to every customer that she came into contact with, customers asked simple questions and she was snooty and she kept rolling her eyes… extremely rude
Michael Harper
Went through Drive Through 8:16pm 5/18/2025 Christian the most amazing service very patient, and very respectful he deserves a 10/10
Brenda Martin
Awful they burned my food and throwed my food in the bag like some dog. They forgot my drink. I hate riverside taco bell they always do this.
* shineekies *
All I ordered was 2 steak grilled cheese burritos, one with extra steak and one with absolutely zero alterations and they STILL managed to mess it up BADLY. Whoever made the food mixed an absurd amount of beans into the rice which made it into inedible slop (beans don't even go into the grilled cheese burritos...), one of the burritos had no fiesta strips at all, there was none of the sauces in the burrito (cheese, sour cream, chipotle), and instead of just steak they for some reason threw in random pieces of pork and chicken into it as well which is incredibly irresponsible to just be randomly mixing in different meats that people didn't ask for. Unless the person making my order had literal Alzheimer's I see zero excuse or reason for this. I used to go here weekly and now I don't even want to order from this place again.
Va da
literally they only did drive thru for the 20 minutes i was standing in the lobby and not one front order went out. STOP only doing drive thru we are just as important inside we actually see you not giving any care for us unless we sit our aces in a seat
LuisTrevi FF
It was midnight and I was at the window and it was already very late, I had to wait a long time and at midnight, they are also rude and have unfriendly faces, I was almost leaving, and they don't care, they keep treating you badly, that's craxy
Nate “KworkyBootch93” Heritage
The only complaint I have is your kiosks.... they don't allow you to change the meat with out an up charge and don't allow you to request soft shells..... irradiated with this, lee came forward and took my order to assist me in getting what I wanted for an order. Please fix that 🙏 they were very helpful and kinda/ understanding on the difficulty in the kiosks.
Isaac Rojas
Night Manager is rude and condescending.
Eva White
Wouldn't let me order bc I can't drive. Literal discrimination
Order food from there. Get home and half of it is missing out of my bag. Go back to tell them and they all have a big stink face, like it's my fault. They forgot to put all the food in the bag. Horrible customer service.
Samantha Simmons
When you pay for XTRA nacho cheese and end up with none
Sim Wolf
Amazing 😍
Daniel Blakeman
I ordered on the app and they didn't have ANY of the items I ordered, now I have to issue a charge back through my bank to get my money back because taco bell can't refund it >:( not happy
Celeste Cantu
No one answers the phone. Placed online order at this location on accident (I work by this location but commute 30 minutes away) and tried to contact this location multiple times however every attempt has been unsuccessful.
Excellent Customer Service! They always make my Burritos Fat and Tastey! Clean and Friendly. A+++++❤️
Courtney was extremely rude to every customer that she came into contact with, customers asked simple questions and she was snooty and she kept rolling her eyes… extremely rude
Went through Drive Through 8:16pm 5/18/2025 Christian the most amazing service very patient, and very respectful he deserves a 10/10
Awful they burned my food and throwed my food in the bag like some dog. They forgot my drink. I hate riverside taco bell they always do this.
All I ordered was 2 steak grilled cheese burritos, one with extra steak and one with absolutely zero alterations and they STILL managed to mess it up BADLY. Whoever made the food mixed an absurd amount of beans into the rice which made it into inedible slop (beans don't even go into the grilled cheese burritos...), one of the burritos had no fiesta strips at all, there was none of the sauces in the burrito (cheese, sour cream, chipotle), and instead of just steak they for some reason threw in random pieces of pork and chicken into it as well which is incredibly irresponsible to just be randomly mixing in different meats that people didn't ask for. Unless the person making my order had literal Alzheimer's I see zero excuse or reason for this. I used to go here weekly and now I don't even want to order from this place again.
literally they only did drive thru for the 20 minutes i was standing in the lobby and not one front order went out. STOP only doing drive thru we are just as important inside we actually see you not giving any care for us unless we sit our aces in a seat
It was midnight and I was at the window and it was already very late, I had to wait a long time and at midnight, they are also rude and have unfriendly faces, I was almost leaving, and they don't care, they keep treating you badly, that's craxy
The only complaint I have is your kiosks.... they don't allow you to change the meat with out an up charge and don't allow you to request soft shells..... irradiated with this, lee came forward and took my order to assist me in getting what I wanted for an order. Please fix that 🙏 they were very helpful and kinda/ understanding on the difficulty in the kiosks.
Night Manager is rude and condescending.
Wouldn't let me order bc I can't drive. Literal discrimination
Restaurantji Recommends
Order food from there. Get home and half of it is missing out of my bag. Go back to tell them and they all have a big stink face, like it's my fault. They forgot to put all the food in the bag. Horrible customer service.
When you pay for XTRA nacho cheese and end up with none
Amazing 😍
I ordered on the app and they didn't have ANY of the items I ordered, now I have to issue a charge back through my bank to get my money back because taco bell can't refund it >:( not happy
No one answers the phone. Placed online order at this location on accident (I work by this location but commute 30 minutes away) and tried to contact this location multiple times however every attempt has been unsuccessful.
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