Food & service was excellent just the French fries š were dry & stale!
Kid-friendliness: Great service all around!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Wings
Jared Smith
Colin was the guy helping me. He seemed like he was the manager. Heās terrible at his job. We ordered our food at 6 oāclock. Said it was supposed to be done at 6:30. I left at 7:55 with no food and they said there were still three orders in front of me I told him to cancel my stuff. I got a little boisterous for sitting there an hour and a half. He asked me to leave I said, cancel my stuff and Iāll leave. He said Iām Iāll cancel it later. No cancel my stuff now. Iām not leaving until you cancel my order right now. Colin donāt ever go here. Itās terrible. They need to fire the manager. They need to fire whoeverās in running this operation cause they donāt know what theyāre doing. And they especially need to fire Collin Iām Milwaukee Road in Beloit. Will never bring my money back to this place or any Wingstop for that fact.
Atmosphere: 1
Food: 1
Service: 1
Kevin Osland
Service is always slow. Last time I had to come back twice and it took an hour and a half for wings!!!
Atmosphere: 1
Food: 3
Service: 1
nicole carroll
I placed an online order at Wingstop in Beloit at 7pm...to be ready at 915pm. (We were going to see a movie) We get there at 920 and it's not ready!!!! The girl was so rude and told me it was going to be another 25mins at least. Umm EXCUSE ME?!?! I placed an order over 2 hours before I wanted it and it's not ready? I get shit happens but there is no excuse for that. And then just stare at me like this isn't wrong. Cant even apologize. This happens EVERY SINGLE TIME we have ordered from here. And I am done giving them chances. And when I tell them I want the order canceled they want to be rude and toss my receipt at me and walk away saying have a good night. A receipt that doesn't even show they voided it and when I asked for one they said they don't do that....you're talking to the wrong girl because yes you absolutely can. That location needs to either figure out a new system, new employees or even better BOTH! I will be making sure that corporate gets a call in the morning because I've had enough with them. Back to BWW for us!
Service: 1
Jorge Cortes
Placed an online order to wait 35 mins okay thatās normal. Got there to pick it up and I have to wait another 20-30 mins for my food to come out
Atmosphere: 1
Food: 1
mady vlogs
How yall take my money but donāt ever deliver my food? Then I call and you people hang up the phone. I want my money back and will NOT be backā¦.
Service: 1
Elias Cain
Food is always spot on, but can sometimes take a lot longer than they say
Atmosphere: 5
Food: 5
Service: 4
Brittany Bear
I don't know why they have a phone because every time you call all they do is hang up
Atmosphere: 2
Food: 3
Service: 1
Guy Abstract
Long oily hair workers with no hairnets on slow service as well
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Pearson
Eat before you go there. Trust me. You'll be hungry by the time you get your food. Wait time is not worth it. Never again !!!!
Nasty bathrooms, no toilet paper no handsoap. Wait in line for 20+ minutes, but the food did come out hot and fresh. Personal grooming standards should be a bit higher, guy with long hair had his hair down and a long beard neither with a net covering it.
Atmosphere: 2
Food: 4
Service: 2
Gregory Peters
Absolutely horrible experience placed an online order two hours ahead of pick up time was told order was 40 orders still behind a pick up time was told could not issue a refund at this time because they were too busy and I needed to call back very disappointed, horrible customer service would not recommend
Atmosphere: 1
Service: 1
James Roe
Worst, told 18 min wait, walked out after waiting 40+ mins. Management clueless what customer service is. 5 days later and still no refund. First and last chance for wing stop.
Atmosphere: 1
Food: 1
Service: 1
Anna Mitchell
I came in and placed in order at 4:30 PM for pickup at 5:15 PM. It is 5:50 PM and Iām still waiting. No answers for me when I ask for an update on my order. Wonāt be back.
Update: at 6 I asked for an update on my order (because I thought they called my name but couldnāt tell) and got ignored after they listened to me. At 6:10 I said if my order wasnāt going to be done within a few minutes Iād just like a refund-and was more than respectful because I have worked these jobs and understand they SUCKā¦. I gave them my name and the worker snapped back at me āI just called thatā with an extreme attitude. I donāt even understand how this place is running still!
Atmosphere: 1
Food: 4
Service: 1
Brian S
I've ordered from the Wingstop in Beloit, Wisconsin multiple times, and it's always a terrible experience. This time, they said my order would be ready in 33-38 minutes, but when I got there, it wasnāt even close to being ready. I ended up waiting an additional 40 minutes. On top of that, every single time I order from here, the order is incorrect or missing items. To make matters worse, no one ever answers the phone, so trying to get the issue resolved is pointless. The lack of service and constant mistakes are beyond frustrating. I wonāt be wasting my time or money here again.
Food & service was excellent just the French fries š were dry & stale!
Kid-friendliness: Great service all around!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chicken Wings
Colin was the guy helping me. He seemed like he was the manager. Heās terrible at his job. We ordered our food at 6 oāclock. Said it was supposed to be done at 6:30. I left at 7:55 with no food and they said there were still three orders in front of me I told him to cancel my stuff. I got a little boisterous for sitting there an hour and a half. He asked me to leave I said, cancel my stuff and Iāll leave. He said Iām Iāll cancel it later. No cancel my stuff now. Iām not leaving until you cancel my order right now. Colin donāt ever go here. Itās terrible. They need to fire the manager. They need to fire whoeverās in running this operation cause they donāt know what theyāre doing. And they especially need to fire Collin Iām Milwaukee Road in Beloit. Will never bring my money back to this place or any Wingstop for that fact.
Atmosphere: 1
Food: 1
Service: 1
Service is always slow. Last time I had to come back twice and it took an hour and a half for wings!!!
Atmosphere: 1
Food: 3
Service: 1
I placed an online order at Wingstop in Beloit at 7pm...to be ready at 915pm. (We were going to see a movie) We get there at 920 and it's not ready!!!! The girl was so rude and told me it was going to be another 25mins at least. Umm EXCUSE ME?!?! I placed an order over 2 hours before I wanted it and it's not ready? I get shit happens but there is no excuse for that. And then just stare at me like this isn't wrong. Cant even apologize. This happens EVERY SINGLE TIME we have ordered from here. And I am done giving them chances. And when I tell them I want the order canceled they want to be rude and toss my receipt at me and walk away saying have a good night. A receipt that doesn't even show they voided it and when I asked for one they said they don't do that....you're talking to the wrong girl because yes you absolutely can. That location needs to either figure out a new system, new employees or even better BOTH! I will be making sure that corporate gets a call in the morning because I've had enough with them. Back to BWW for us!
Service: 1
Placed an online order to wait 35 mins okay thatās normal. Got there to pick it up and I have to wait another 20-30 mins for my food to come out
Atmosphere: 1
Food: 1
How yall take my money but donāt ever deliver my food? Then I call and you people hang up the phone. I want my money back and will NOT be backā¦.
Service: 1
Food is always spot on, but can sometimes take a lot longer than they say
Atmosphere: 5
Food: 5
Service: 4
I don't know why they have a phone because every time you call all they do is hang up
Atmosphere: 2
Food: 3
Service: 1
Long oily hair workers with no hairnets on slow service as well
Atmosphere: 1
Food: 1
Service: 1
Eat before you go there. Trust me. You'll be hungry by the time you get your food. Wait time is not worth it. Never again !!!!
Restaurantji Recommends
Nasty bathrooms, no toilet paper no handsoap. Wait in line for 20+ minutes, but the food did come out hot and fresh.
Personal grooming standards should be a bit higher, guy with long hair had his hair down and a long beard neither with a net covering it.
Atmosphere: 2
Food: 4
Service: 2
Absolutely horrible experience placed an online order two hours ahead of pick up time was told order was 40 orders still behind a pick up time was told could not issue a refund at this time because they were too busy and I needed to call back very disappointed, horrible customer service would not recommend
Atmosphere: 1
Service: 1
Worst, told 18 min wait, walked out after waiting 40+ mins. Management clueless what customer service is. 5 days later and still no refund. First and last chance for wing stop.
Atmosphere: 1
Food: 1
Service: 1
I came in and placed in order at 4:30 PM for pickup at 5:15 PM. It is 5:50 PM and Iām still waiting. No answers for me when I ask for an update on my order. Wonāt be back.
Update: at 6 I asked for an update on my order (because I thought they called my name but couldnāt tell) and got ignored after they listened to me. At 6:10 I said if my order wasnāt going to be done within a few minutes Iād just like a refund-and was more than respectful because I have worked these jobs and understand they SUCKā¦. I gave them my name and the worker snapped back at me āI just called thatā with an extreme attitude. I donāt even understand how this place is running still!
Atmosphere: 1
Food: 4
Service: 1
I've ordered from the Wingstop in Beloit, Wisconsin multiple times, and it's always a terrible experience. This time, they said my order would be ready in 33-38 minutes, but when I got there, it wasnāt even close to being ready. I ended up waiting an additional 40 minutes. On top of that, every single time I order from here, the order is incorrect or missing items. To make matters worse, no one ever answers the phone, so trying to get the issue resolved is pointless. The lack of service and constant mistakes are beyond frustrating. I wonāt be wasting my time or money here again.
Atmosphere: 1
Food: 2
Service: 1
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