EL CHARRO MEXICAN GRILL
$ • Mexican
Hours:
103 W Huron St, Berlin
(920) 290-3048
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Subject: URGENT: Formal Complaint Regarding Order Cancellation and Rude Service Date: December 8th 2025
Dear Management of El Charro Mexican Grill - Berlin, WI,
I am writing to file a formal complaint regarding a recent experience where I was unable to receive an immediate refund for a misplaced online order and was subjected to extremely rude customer service.
On December 9th 2025
I mistakenly placed an online order with your Berlin, WI, location. I am...read full review
we dined as a party of 8. fast and friendly service. food was great! would recommend if you're in the area
Great food and friendly service
Ratings
Menu
Hours
| Monday | 11AM - 9PM |
| Tuesday | 11AM - 9PM |
| Wednesday | 11AM - 9PM |
| Thursday | 11AM - 9PM |
| Friday | 11AM - 9PM |
| Saturday | 11AM - 9PM |
| Sunday | 11AM - 9PM |
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El Charro Mexican Grill is a popular dining spot known for its delicious food and friendly service. The restaurant offers hot and fresh meals, including Pollo asado, tacos, and many other options. Customers often praise the super great chips and salsa, and note that the staff is always very friendly and attentive, keeping drinks refilled without needing to ask. The restaurant maintains a very clean environment, and the manager greets all customers, showing appreciation for their business. With a wide selection of food on the menu and competitive prices, diners can enjoy a satisfying meal without spending too much. The warm and welcoming staff make guests feel like family, making El Charro Mexican Grill a highly recommended place to enjoy Mexican cuisine.