Subway

247 Ripon Rd, Berlin
(920) 361-4204

Recent Reviews

danielle sanchez

The food is generally good, but the employees are rude and unprofessional. I'd also add that if you complain to management, nothing happens. They back their associates even when they are out of line.

Atmosphere: 1

Food: 5

Service: 1

Kyanna

Walked in and was immediately very rudely told they were out of bread when it’s 7 pm and they don’t close until 8:30!! When we asked just to clarify the lady was very disrespectful and said “no he’s joking” like we’re idiots. Very lucky my child was with me or I may have not been so nice as to just walk out.

Sara Evans

They did not make my sub as I order it online. I walked in to hear them making fun of the way I ordered my sub. They then proceeded to recommend I order a salad next time if I'd prefer extra lettuce because that would be cheaper. The sub was ruined by the amount of Mayo they put on it and I will not be going back there ever again. Customer service matters and since the artists weren't the ones eating the sub I'm not sure why they felt the need to poke fun at the way I like my sandwich made.

R R.

Subway meats are the equivalent of the last of the leftover deli meat at the grocery store. Bread is great!! Veggies are fresh. Skip anything with meat though!!

DJ Noneofyourbusiness

I can’t really review the food because I never got to order.. I was literally ignored. I walked into place an order and they were obviously in the middle of a large order - I patiently waited while they all complained about making the order and talked trash about the customer. After about five minutes, I was thinking someone would acknowledge me and say “we’ll be with you shortly, thanks” or something to that affect, but they said nothing. I felt awkward just standing there while three employees carried on with their conversation about how much they hate their jobs, so I left. Pretty awful service and it shows management either encourages this behavior, or just has no involvement in the day to day operations.Judging by the other reviews, this isn’t an unusual experience - I would be cleaning house and restaffing. Do better.

John Nicholson

Is it just me or are the sandwiches getting skinnier? Like....are they losing weight? Haha. Shrinkflation lol

Janice

I just want to say that today I was waited on by 2 young men that were very nice and professional. I wish I had caught their names. I usually get employees who don't even seem to want to be there. Kudos to those 2 young men...thankyou for being so great. PS... our subs were delicious today.

Jayne Martin

The worst sandwiches I’ve ever had. Turkey and veges tasted off. Italian herbs and cheese bread was soggy and flat, was supposed to be toasted. Fresh mozzarella was like rubber.

Matt Shubat

Worst experience I’ve ever had at a subwayEmployees were rude tried to charge me extra because I wanted to take items off their “new custom menu”Explain to me why I should get charged more for getting less items I thought when you go to subway you get to choose what went on your sub especially now that I’m paying $13 for a subThen the little punk wouldn’t let me talk to the manager saying the manage will tell me the same thing and the customer doesn’t always get what they wantSo I went home and made the same sub for $3:50 with what I wanted on it you will never see me in a subway again

Autumn Rohde

They one didn’t have their door unlocked on the side of the building and it was 1pm, then I walk in to the old lady manger yelling at a young male employee. Then this poor guy tries starting my order but she is consistently handing him insult after insult. After my sub is done toasting I get to her side, where she is extremely rude to me and left a huge portion of my sub without avocado, I left it alone though cause she scared me low key. Then I politely asked if the cookies where fresh because u know sometimes u have left over cookies from the day before u need to sell. And I quote she said “my cookies are always fresh and I always bake them in the morning”. Then I pay and leave. Kid u not I get in this car and I bit into the most stale hard cookie I have gotten from subway… and I got 3. Will say Though I never felted so betrayed

Linda LeBeau

very good

Mark Moran

Tried a new sub was excellent...

fortnight player

I just want to say that today I was waited on by 2 young men that were very nice and professional. I wish I had caught their names. I usually get employees who don't even seem to want to be there. Kudos to those 2 young men...thankyou for being so great. PS... our subs were delicious today.

Crystal Pucker

I went to see what's "new" since there's so much hype on Subway making changes. The biggest change was the price. I can get a meal and a sit down dinner for the same price as a Subway meal.

Amanda Myers

I do an online order almost 90% of the time and they I'd say 75% always get it wrong. I always go back and make sure I did what I was suppose to and it clearly says what I'm asking for. When I do call them a majority of the time they're nice about it

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