Arby's

607 WI-54, Black River Falls
(715) 284-1176

Recent Reviews

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Janet Mercado

The mgr Caroline is simply outstanding. We were from out of town and stopped for a bite to eat. The store was immaculate, the staff were friendly, smiling and respectful. The rapport Caroline had with her staff showed strong leadership mixed with kindness which you rarely see these days. She came out into the dining area twice during our stay to see if the people eating were satisfied, or needed anything and just to smile/say hi. She cleared a tray if it was in anyone's way. She genuinely cares and takes pride in her work. To see such outstanding customer service was amazing. To Caroline, I thank you. We need more people like you in the customer service industry & the world.
I hope corporate recognizes you for a job very well done.
PS. I hope I spelled your name correctly.

Atmosphere: 5

Food: 5

Service: 5

Anthony Rombalski

Good food for a weary traveler.

Atmosphere: 5

Food: 5

Service: 5

Jodi Kurt

Dirtiest fast food place I’ve ever been to. Buns were as hard as week old bread.

Atmosphere: 1

Food: 1

Service: 2

Henry

Got my order wrong, after I got what I ordered, it was actually really good.

Atmosphere: 4

Food: 5

Service: 2

Martin Wardesky

Ordered the gyro it was the worst one I eve tried to eat the pita was old and dry and fell apart as soon as you tried to eat. Do not order them

Food: 1

Service: 4

Lucario Fallout Player

Great! Much better than the one in my hometown! Greek Uero was wonderful, or so I thought I prefired this review I've never had a bad Greek Uero. But the bread was stiff and hard and they didn't put the white stuff one one half 7/10

Atmosphere: 4

Food: 3

Service: 5

Samantha Rombalski

Samara gave me five out of five customer service definitely will come back again for dinner. Food was all fresh :)

Atmosphere: 5

Food: 5

Service: 5

Nicole Groth

Wrong order. A bit slow but guy was in training I think. Still good food

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Cherry Turnover, Roast Beef, Crinkle Fries Small, Curly Fries

Sara Baker

Food was great, as always. I ordered online and there was a mistake with my order. When I brought this to the cashiers attention, she was extremely rude. I asked if something could be done about it (app problem) and was told no, that's what was ordered. Mistakes happen, but to be so dismissive and not empathetic really ruined my experience. I will think twice about where to get lunch from now on.

Atmosphere: 1

Food: 5

Service: 1

Leila

The burger was half cold and had a weird sauce on it, I don't recommend the burger. The curly fries were awesome

Brandon Johnson

I mean, it's Arby's. If you haven't tried it then you should get up get out and get you some

Parking: They have this crazy giant black slab of cement all around the building with these weird lines painted on it. I think they call it a fkn PARKING LOT

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Roast Beef, Smokehouse Brisket Sandwich

Barb Eirschele

Food was good, people very friendly, price reasonable

Jacob Quijas

Their computers were down yesterday but they still were filling orders left and right. They seemed to be all on the same team and using great communication. As soon as I told her my order, a coworker said “I’ll make the sandwich, you make the meal”. My food was done in a jiffy and they were able to see through their tough situation as a fun/laughing matter. Great job!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smokehouse Brisket Sandwich

Elliot Culp

5/5
Came in Sunday, October 6th, around 12:30.
It was slammed.
Far busier than usual, they were understaffed, and the folks working were getting it done (they deserve a raise.
Everyone in the restaurant was being kind and understanding of the situation.
It gave me hope for the country to see folks being kind and patient.
We'll done.

Atmosphere: 5

Food: 5

Service: 5

R “RedBeard” B

Drive through staff as always very courteous and helpful.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Smokehouse Brisket, Greek Gyro, French Dip, Roast Beef, Half Pound Roast Beef, Reuben, Classic Roast Beef, Curly Fries, Double Roast Beef

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