Champps Americana Brookfield

Asked please do not over cook wings They gave me cold half cooked wings in a bag w/a Thursday ticket on it Called went back & got my 2nd order of wings, they shorted me the ranch I paid for & got almost all white/yellow celery When I called back, Manager was very un sympathetic/disrespectful!! She accused me of being nasty Way to try & gaslight a customer Lady! She should learn customer service skills You want to defuse a customer's UNDERSTANDABLE anger, not expect them to sympathize more w/you then their self She didn't even check my order the second time to make sure it was processed correctly What a pathetic Manager!!

Chicken wings were nice and tender. I liked the mac n cheese more. Also ordered the birria tacos and those were good too! Good service and good parking!

The food was good, but there was only one waitress and she wasn't feeling us southerners! We gave her a good tip anyway 😊

Food is always good there... service was excellent ... enjoy going there, menu is huge with lots of options

The bartender Sierra or Sienna was great as were the other employees. The drinks and food were great! I wish I could remember our waitress' name... she was also wonderful!

The best potato soup! Even though we were there at 'shift-change' we were promptly attended.

Server was not particularly friendly. Seemed rushed. My dinner was luke warm, not very appetizing.

We like to eat at the bar. It is always amazing that even when the bar is busy the service is always excellent

Honestly the best IPA draft list I've come across in my travels.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Hamburger, Chicken Wings

Great!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mesquite Dry Rub Wings

Always great

Atmosphere: 5

Food: 5

Service: 5

Good food and friendly staff. Fantastic beer selection.

Atmosphere: 5

Food: 4

Service: 5

Philly Cheesesteak and crinkle cut fries were very good!

Atmosphere: 5

Food: 4

Service: 5

We dined here on a Saturday night. We were seated promptly, this is a nice place, clean, and the servers were friendly and helpful. Drinks and food were excellent, and prices were fair. We would come again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Waffle Fries

I've dined here many times - during games, events, and just a normal meal, and we have always had excellent service. The food menu has excellent variety and has always been made well. The beer list though should not be missed - one of the best in SE Wisconsin.

Update 9.7.24: still a consistent and fantastic place. Staff is attentive, the limited time menu is not to be missed.

Kid-friendliness: Separate kids menu, welcoming staff, coloring pages available

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Korean Street Tacos, Cheesecake, Cubano Sandwich with Waffle Fries, Sandwich, Mesquite Dry Rub Wings