Dairy Queen Grill & Chill

17440-A W Bluemound Rd, Brookfield
(262) 789-9101

Recent Reviews

Cheryl Berdan

Had the popcorn shrimp basket with cheese curds. It was really good. Hot and tasty. Of course, I had a medium cone while I was waiting. Yum.

Atmosphere: 5

Food: 5

Service: 5

Kati Aaarrgh

Usually I only write good reviews, but I'm so done with this place, I had to write a bad one. This is the FOURTH time in a row that I have gone to this DQ and they haven't been able to give me what I try to order. They're out of it, the machine's broken, etc. And I'm not ordering the same thing every time either! And today, it had the most horrific smell of sulfur (rotten eggs) upon opening the door. Also, not today, but last time I came in (about a week ago), I waited around for I think it was 7 minutes with no one in front of me and no employee coming from the back. I wait patiently all that time, just to be told, NOPE! my time was wasted again, can't have what I want to order. The only reason I gave 2 stars instead of one is because I was able to place an order at one point a couple/few months ago, and that was an ok experience even though they never ever have bananas.

Oden

Grimy dirty ahh stinky bathroom ? also horrible water pressure, was miserable tryna was my hands also they had the absolute most horrible BBQ sauce of all timeeee honey mustard was the sh!

Atmosphere: 1

Food: 3

Service: 1

Sue F.

My blizzard was very disappointing compared to the one I had in Racine over the weekend. This one had hardly any puppy chow and was mostly vanilla ice cream with some choclate pieces. Quite tasteless in comparison to the excellent one offered in Racine. I won't be ordering from this Dairy Queen again.

Rita Radomski (Ritz)

My sister and I went to this place it sucks we really didn't have lunch. The food was gross didn't taste good and they over charge me for my backyard ranch burger and never asked me if I wanted a double or triple and didn't even ask if I want fries or not they gave me onion rings instead where really gross. I'm very disappointed ?

Atmosphere: 1

Food: 1

Service: 1

Doug A.

They did a great job with the birthday/fathers day cake only wish that they didn't made the cake so rich in syrup and that the cake doesn't break.

Kerr H.

Love the service they provide always makes it easier to get the job done.

S Poole

It’s smelled like sewage. It was dirty. The portion sizes were not standard DQ sizes…much smaller. When I said so, they added more ice cream to the cone then weighed it to show me it was 5.5 ozs. When I pointed out it was only close to normal after they added ice cream, they continued to argue. They argued with me that I was ordering a sundae when I was not ordering a sundae. The oil was likely rancid. The fries were very old, horrible tasting and completely limp and oil soaked. And not a single teenager as staff to be seen anywhere. All adults.This is so sad. We have a DQ in our town and will have to travel away from our own town to actually enjoy a normal DQ experience.Corporate Headquarters needs to get involved. This is by far the worst DQ we have ever experienced in many decades. This location is literally ruining all the typical standards expected at a DQ franchise.And the standard DQ reply to other complaints similar to this will not do well to maintain customer loyalty. So unfortunate as DQ has always been a great place to have a fun night and enjoy a treat.Dirty, smelly, rude and likely unsafe is how I would describe this location. Needless to say, we can’t, in good conscience, ever return.

John Sopina

The food here is still great, but the establishment needs some serious renovations.

Atmosphere: 1

Food: 5

Service: 5

KB

It smells really bad in there, ice machine doesn’t work even though he said he “fixed it.” They were also out of lids. One nice girl there, but that was it! I wouldn’t recommend. I’m actually surprised this location hasn’t been closed down yet.

Max Hernandez

The workers here are always very nice and helpful, love coming here. I usually only order a blizzard but they’re always prepared very nicely!

Terra Rose

When I run errands I stop sometimes at the DQ and it hasn’t disappointed! Friendly; clean; and food is prepared for you fresh (as far as I know since I have been going)Parking: Lots of parking

Dan Eastwood

Hey, it's a Dairy Queen as we still know and love. In the land of Wisconsin where high-fat custard desserts are everywhere, It is nice to enjoy something a little lighter.Parking: Parking lot is often busy, but spaces are usually available.

Atmosphere: 2

Food: 4

Service: 4

Michelle Steffen

My daughter and I drove to Dunham's in Brookfield( 35 to 45 minutes from our house) since west bend isn't open yet. But she wanted dairy queen I figured instead of driving to Menomonee falls or waiting till we get to Kewaskum. On the way home I figured we just go to the one in Brookfield since we were there. The guy that run us up was nice but he wrong our food or wrong I don't know if he's trying to save us money or whatever but he rung it all wrong he wrong her three-piece chicken shed basket as a meal which we didn't want fries. We just wanted the chicken strips and ice cream so then they said oh the girls that were there said oh vanilla crunches from like we don't want vanilla with crunches we just want medium vanilla cone.the girls gave us a small vanilla cone. So he rung up a small Sundae. And then I wanted whipped cream on my hot fudge shake because he asked and they didn't put it on there.Kid-friendliness: They are very kind friendly restaurants.Parking: Lots of parkingWheelchair accessibility: Very accessible except a curb.

Atmosphere: 5

Food: 5

Service: 2

Richard Lacava

I went drive through 7:08 got my food at 7:29. Went for the fries as i was pulling away not barely luke warm actually cool in temperature cold fries suck. The double cheeseburger tasted good but also cold patties how dare you charge almost $12.00 for this porly prepared meal and definitely not filling at all. I'm still hungry. Ill never eat here again. I used a coupon so I only spent. $4.24. And that's definitely all it was worth. I would have been angry if I spent the 11.97. I'm just very disappointed and wont be coming back.

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