Domino's Pizza
17305 W Capitol Dr, Brookfield
(262) 790-8900
Recent Reviews
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Do not waste your time with this horrible location. They will tell you that your order will be delivered in 25-45 minutes. When you call an hour and 15 minutes later to check status, they will tell you it will be another 45 minutes (probably) because they have had some big orders. Will never order from this location again, just go across the street to Jimanos.
Bad service
I recently ordered a Veggie Pizza and Parmesan Bread Bites from Domino’s, and both were absolutely delicious! The Veggie Pizza was perfectly cooked with a crispy crust, generous toppings, and just the right amount of cheese. The mix of onions, peppers, mushrooms, and black olives added great flavor and freshness to every bite. It tasted freshly made and wasn’t greasy like pizzas from some other chains.
The Parmesan Bread Bites were a great side—warm, soft on the inside, slightly crispy on the outside, and coated with just the right amount of parmesan and seasoning. They paired really well with the marinara dipping sauce and were super addictive. I’d definitely order them again.
The ordering process was smooth through the app, and the order was ready right on time. The staff was friendly during pickup and the food was hot and neatly packed. You can tell they take care with preparation even during busy hours.
Overall, a great experience with Domino’s. If you’re in the mood for a flavorful vegetarian option and some cheesy, garlicky bites on the side, this combo won’t disappoint. Will definitely be returning for another round soon!
Atmosphere: 5
Food: 5
Service: 5
This one. Is the best dominoes. Rarely do they fail. We go every month. And you have to give it up to the staff. And I saw it’s mostly women. So shout out! Way to go.
Atmosphere: 5
Food: 5
Service: 5
I ordered a pick your own toppings, that was the only thing right about this experience. On the tracker app at 12:58 they said my pizza was out of the oven and inspecting for greatness. The pizza was finally delivered at 2:05pm. I requested square cut, and was given slices, the pizza was cold, not even a little warm. This had been my worst expertise with Domino's Pizza ever! ! ! I'm never coming back to that location. Very bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Messed up my pizza and never gave me a new pizza or refund
Pizza’s were fresh & all very tasty
The driver sat at Shake Shack for 15 minutes before attempting to deliver my order. Then went to the wrong address. When we attempted to call the store (multiple times) no one answered and we got disconnected. Also forgot the marinera sauce. When we got our order 45 minutes after leaving the store, the pizza was cold.
Food: 2
Service: 2
This location is absolutely horrible. Our last delivery (and it will also be my last) took them 2.5 hours to get to us after a quoted 30 min delivery time. Our order went to the wrong house, they brought someone else's to us, went back to the store, then no one could figure out what was happening. They were trying to find our order, talk to the other driver, etc. etc. The people in the store couldn't tell me what was going on nor when I would get my food even when I called them every 30 minutes for an update. They were incredibly rude and absolutely clueless. Pathetic customer service all around and after the whole fiasco they just offered me a gift card. I don't want a gift card, why would I ever order from you again?
Atmosphere: 1
Food: 3
Service: 1
For what it is, they do a decent job. It's "fast food pizza" but the quality has been consistent in recent years and there are frequent deals that make it a really good value for dollar. While it's not gourmet, there's a lot of customization with their sauces, crusts, and toppings so I think they're worth consideration if you've got a lot of people to feed and there's a good promotion going on at the time.
As far as the actual location, no complaints. I only ever pick up so I can't speak to delivery but it's always ready on time and things seem to run smoothly over there. I don't notice any red flags and the employees don't seem miserable or anything.
I personally like their hand made pan pizza. It's the standout of their offerings, for sure. It's very good. Otherwise, I enjoy the garlic Parmesan sauce instead of pizza sauce paired with the Philly steak and jalapenos on the hand tossed or new York style crusts. The thin is fine but not super filling so I tend not to bother. We have ordered the gluten free before and it's not bad. It's good they offer it and their recipe is reasonably crispy without feeling super dry or exhausting to chew.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Just got a piece of dough and shredded cheese for a pizza, order somewhere else
Food: 1
Service: 1
Usually don’t have issues when I place an order for delivery but this time I did for a carry out. They gave me a large thin crust pizza that is clearly nowhere on the receipt that I asked for. Tried calling and the phone ranged for 2 minutes straight while I kept myself on mute.
Atmosphere: 1
Food: 1
Service: 1
Order was one veggie pizza - well done with garlic crust. The base was under not even normal bake and there was no garlic rub on crust and there were two pieces of meat on a veggie pizza. Second pizza was supposed to be chicken on both sides and pineapple on one half - the toppings were scanty. This is second time in a row. Very disappointed in the quality and no attention to the order specifics.
Atmosphere: 2
Food: 1
Service: 2
Same issues as everyone else. There was an issue with the order and when you call to try to get help no one else picks up....rings and rings...then call drops...useless to have a phone number...Customer Service Score -10
Atmosphere: 3
Food: 2
Service: 1
Same issues as everyone else. There was an issue with the order and when you call to try to get help no one else picks up....rings and rings...then call drops...useless to have a phone number...Customer Service Score -10
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