Jimmy John's

18900 W Bluemound Rd, Brookfield
(262) 901-0300

Recent Reviews

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Taylor Perry

Half of the staff was eating Chinese in the lobby, I ordered at the register, I was the only one in the place that’s not a worker, asked for a 12 no tomato’s, add pickles, oregano, and sauce. There was no cucumbers on it, and the amount of sauce made my sub in-edible, it soaked through to my seat before I even got home. I also had to remind them I ordered a quartered pickle. As a pregnant person just trying to fill my cravings I’m extremely upset, wouldn’t recommend this location to my worst enemy. I don’t know why it’s so hard or what was so difficult about my order, shout out to the big black guy he was chill and seemed annoyed by the rest of the staff 🤷‍♀️ was hoping to leave a positive review but nah to many things piled up

Atmosphere: 1

Food: 1

Service: 2

Chrisp414

Over an hour to deliver a sandwich?!?! Then it gets sent by Uber? I left a tip in the app for the delivery driver, so did that tip go to the Uber driver? This is terrible customer service.

Claire Lyndsie

Food was good but service kinda sucked. My delivery driver seemed annoyed that he was delivering food. I get it food isn’t the most fun thing to deliver when you do it everyday, but either find a new job or fix your attitude. He sighed when I opened the door and realized he had to walk it to me. That made me feel uncomfortable as I’m paying YOU to deliver food to me. Idk I’ll probably still order from here but instead I’m gonna pick it up. Thanks

darla helland

I get their jalapeño ranch chicken wrap. It's big enough for 2 meals, so it's a great value, plus being really good. I barely said what I wanted, and it was ready.

Wheelchair accessibility: Handicapped parking

Atmosphere: 4

Food: 5

Service: 5

Aaron Bruchhauser

Slow delivery and its no longer priced reasonably

Lester Proctor

Is there an amount of time that Jimmy John’s refunds the cost? Over an hour and 1/2 for an order. Over 45 min from when it said it was out for delivery

Service: 1

Recommended dishes: Beach Sub 12

Sydney Dall

My mom and I were greeted by a gentleman with a very rude attitude. As I was ordering my sub of choice I was quickly shushed by him before I could finish ordering. Later as the other employee was making our subs she had put on a new pair of gloves, but the phone began to ring and she grabbed the phone with the same gloves on. After she was done speaking on the phone she continued to deal with the food with the same gloves that she used to hold the phone. Not at all happy with the service here.

Atmosphere: 1

Food: 1

Service: 1

Donald Pfau

Always

Atmosphere: 5

Food: 5

Service: 5

Ryan Crenshaw

I went ahead and placed the order for delivery at 2:55pm. I left my number for someone to call me if there’s any problems with my order. I noticed that my food still wasn’t delivered so I decided to call the store and see what the problem. Cancel my order and I could try back tomorrow. I will never order from Jimmy John’s again. The service was terrible and no one called me about any issues which my number was there for them to do so. Now I have to wait 5 to 7 business days for my money to hit back in my bank account.

Service: 1

Heather N

Delivery time 1 hour for 1 sub.

Billy Baroo

Solicitation for a tip was overly aggressive. I will not be going to Jimmy John’s again. I will take my business to Jersey Mike’s.

Atmosphere: 4

Food: 4

Service: 1

Andrew Butula

Placed an online order to be ready at 1145am, got an alert that the order was ready to be picked up at 1215pm, went inside and they had not even started making the order during lunch time. Order was not ready until 1230pm, 45 minutes after it was supposed to be ready. Why would they tell me the order is ready when they had not even started making it. So much for freaky fast.

Atmosphere: 3

Food: 5

Service: 1

Bella Dinamarca

Whoever made my sandwich today needs a raise asap

Tommy Nguyen

Workers here are incompetent

Chad Anderson

Fast service, friendly staff.

Atmosphere: 5

Food: 5

Service: 5

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