Noodles and Company

I used to love this Noodles so i’m not sure what happened. The workers did not acknowledge a single person who walked in, and were clearly ignoring people who were waiting. Also I got the Rigatoni Rosa with chicken and I ended up having to throw the chicken away because it was inedible. I was not able to bite or cut through it. Yuck

Always a great meal at Noodles!

Fast, clean, and predictable in a good way. This is the kind of place where you can walk in hungry, half-functioning, and still walk out full and satisfied without much thought. Menu hits the basics—mac & cheese, pasta with protein, Asian noodles, zoodles if you’re pretending to be healthy. Add a protein, skip the guilt.

Staff is usually friendly, food comes out fast, and they keep the place looking decent. It’s not fancy, but you’re not here for fine dining—you’re here because it’s Tuesday and cooking sounds like punishment.

Penne Rosa with grilled chicken? Solid. Wisconsin Mac with some extra cheese and breadcrumbs? Childhood in a bowl. Even the potstickers are decent for what they are.

Top Tom Tip: Download the app. The rewards stack fast, and every now and then they’ll hit you with a free bowl when you weren’t expecting it. Also: extra parmesan crisps. Trust me.

I stopped in around 1 o’clock to place an order for two people dine in and after 45 minutes I still have not received my food so then I requested it to be given to me as takeout. I got it within about 10 minutes and it was cold. This is the Brookfield Wisconsin location.

I like this location. The best out of all their locations. It is a training store, so there standards are definitely on what the noodles and company stand behind.

Got my simple order wrong.

Came here Feb 8th in the evening around 6:30. Ordered buttered noodles w shrimp and the steak stroganoff. Some of the best cooked food I’ve had from a noodles&co location. Props to the workers that night.

Kind of cold inside, no lemons out for iced tea at like 7pm.

Imagine getting off work and realizing your ride home forgot about you. Dead phone. Cold as hell. On the brink of tears. This was my reality when I walked into this establishment last weekend. Recognizing that I was in a dire situation, an employee (Jess) offered nothing but kindness and support. I didn’t even know this individual, but she was so kind and willing. Allowed me to use the store phone and charger, I could not have been more grateful. THIS is the type of customer service I expect in every business. Great service, no complaints

The girl who took my order was beautiful and very friendly

The staff was friendly but they were working slowly despite it being lunch time. The food was delicious, and while not being labeled as spicy, the Pad Thai had a bite to it that kids or other sensitive individuals might not tolerate.

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Pad Thai

Really disappointing experience at this location. For one thing, every employee had earbuds in, even those helping customers. They were clearly distracted. I ordered the med salad with chicken for dine-in. I have ordered this salad dozens of times and the chicken is always warm and freshly prepared. This time, they clearly served me a pre-made salad in a to-go container. I asked why the chicken was cold and then insisted it was always served cold; when I questioned this, they again insisted the salad was made fresh and the chicken was “intentionally cooled down.”

Serving subpar food is one thing; blatantly lying to your customers is unacceptable.

Food: 1

Service: 1

I absolutely love going to noodles and company. I've always had wonderful experience but this time at the brookfeild location I did not have a great experience. From the moment I walked in the door, the cashier had his eyes glued to his phone. Did not acknowledge me at all. I stood at the register for a second or so waiting for him to get off his phone so I could order. He continued to be on it while I was paying. I never ever have had someone be so glued to their phone while being at a register. He had his headphones in too and I noticed all the other staff had them in too . They didn't acknowledge customers not just me while I was waiting for my order I noticed the kid continuing to be on his phone while helping other people. It was the longest ive ever waited for my food there and when my take out was ready the worker didnt read a name just quickly put it in my hand and walked away. I will say, Its so unfortunate that this generation is so stuck on their phone, even when working customer service. I absolutely love the food at noodles and company, but I will not be returning to this location again . I like to feel acknowledged and get good service when I go to places. That's what makes people want to return.

Atmosphere: 1

Food: 2

Service: 1

Food was ok, I have been going there for years and this was my first terrible experience. The cashier didn't acknowledge us at all, after a few minutes of ignoring us she took our order, Not a hello nothing, not even a receipt. She was clearly irritated by our presence. Ear bud in the entire time. Took us our food and same attitude. Said nothing. Her attitude was really alarming and I felt like we were a complete burden being there.

Atmosphere: 1

Food: 4

Service: 1

Walked in to order on a quick lunch date with my wife. Cashier walks around and finally gets to the register after 5 minutes. She has a music ear bud in her ear a d she just stands at the register staring at my wife. No greeting, no hello, no how can i help you, nothing. Then when my wife orders she just turns to me still not one word to us. We get done ordering and she just walks away. She doesn't offer a receipt or anything. And of course there is a tip cup on the counter and at the end of the prompts on the point of sale. That was a whopping $0 for terrible customer service! Why do we accept this from places?! We shouldn’t any more. Folks not looking up from their phones, no greetings, acting like you are interrupting them shouldn't be tolerated. She dropped off our food and still didn't say a word to either of us. She talked just fine to the other folks working behind the counter. Managers need to do so much better!

Atmosphere: 1

Food: 5

Service: 1