Starbucks
12705 W Bluemound Rd, Brookfield
(262) 641-6324
Recent Reviews
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Ordered a refresher which was made well and served promptly. However the redhead cashier at the window was rude for no reason. I said thank you as she handed me my straw and drink, and she rolled her eyes before closing the window, which she didnt think I noticed but I did. Then said something to the young lady behind the counter. I will NOT return to this location, as good customer service trumps good quality every time. Management, please work on training employees on appropriate behavior and professionalism in the work place.
Atmosphere: 1
Food: 4
Service: 1
This is by far the worst Starbucks I've ever been to in my life. The people at the counter were incredibly rude and very cold. I ordered a bakery item and they just stood there staring at me and wouldn't even give me my item. I had to ask for it 3 times before someone finally gave it to me. It was one of the strangest experiences ever at a Starbucks. It was like they were literal robots.
Atmosphere: 1
Food: 4
Service: 1
I've been going here nearly everyday (I work super close) for years. They always get my order right! And it's not like I get the same exact thing every time, I switch up my order on a regular basis. They are friendly and fast. Always very happy with their service
Atmosphere: 4
Food: 4
Service: 5
This is the absolute best Starbucks I have ever been to. The staff is great and the drink are always perfect
Love love love
Amazing service every time
Very disappointed, everyday I get the melon energy, now it's sold out, going on day 3, you've lost a loyal customer Starbucks. I'm so disappointed
Atmosphere: 5
Food: 5
Service: 5
Yes all the Starbucks are the same, no they don't really know how to make coffee, and what they call food I wouldn't serve to a dog with all the preservatives. What's so hard to make it fresh there? Anyway... having said that... this is one of my favorite Starbucks in town, I love brining my laptop and working from there. When I get hungry I just walk across the street to Trader Joe's.
Atmosphere: 5
Food: 5
Service: 5
Drive thru was fast!
Atmosphere: 5
Food: 5
Service: 5
Thank you to sarah and the rest of the team working for making my day and being such a sweetheart, super quick/great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
although I am a partner at a different Starbucks location, this has always been a favorite of mine as it is on my way to school.I enjoy my drinks when I go here & I love that they have the new updated ice!The only downside is that most of the time when I come in the AM, I’ve noticed that if I Mobile order, I am handed my drink and then the window is shut immediately, which doesn’t necessarily make me feel welcome. While a few other times I’ve went into the store, I was welcomed and conversation was started with me.I feel maybe they should consider connecting with customers more in the drive thru despite if their order was placed on the app or not! But I’ll still continue to go here!
Atmosphere: 3
Service: 4
Location is permanently closed
Atmosphere: 1
Food: 1
Service: 1
Great place with no problems!
Parking: Very busy parking lot; shares space with the only Trader Joe's in the area
Atmosphere: 5
Service: 5
Very disappointed in the lack of customer service skills. There was no greeting at the the drive thru window. The barista simply started the total of the order. Then I was charged for a drink that should should have been free with my 200 stars. When I said that I wanted it to be free, the barista told me she “already put it through, sorry”.
Amazingly friendly staff, most chat with my young daughter, staff are always cleaning.
Atmosphere: 5
Service: 5
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