Uncle Julio's Brookfield

Food as not good. Have never had an enchilada that didn't have cheese sauce. Hardly any toppings on the tacos. The food was very greasy. Will never go back.

Atmosphere: 3

Food: 1

Service: 3

I like this restaurant it has good food and service.

Atmosphere: 5

Food: 4

Service: 5

AJ was great. Awesome margaritas

Service: 5

Here’s a more polished, firm, and clear version that keeps your frustration but reads professional and credible:

It’s extremely frustrating to order directly through a restaurant and still receive an incorrect and low-quality order. I specifically requested no tomatoes on my tacos, yet they arrived with tomatoes and only half of a taco shell. The kids’ fajitas came with no sides and no tortillas. The three pieces of chicken were very gristly on one end, and overall most of the food was poor quality.

To make matters worse, I stood at the front desk for about six minutes before anyone acknowledged me, despite the restaurant being no more than 25% full. This experience was disappointing from both a service and food quality standpoint.

Picture shows all that I received for fajitas…

Food: 2

Service: 1

We had such a great experience, largely thanks to our waitress Alexis. She was welcoming, attentive, and really knew the menu well. She recommended a dish that I ordered and it was excellent. You can tell she genuinely cares about the guests and the dining experience.”

Atmosphere: 4

Food: 5

Service: 5

My wife and I went to Uncle Julio's in Brookfield recently. First, both of us received really dirty silverware. Old guac crusted spoons, various dried on bits of other utensils. Then my wife's water and my ice tea came out. Both glasses were crusted in some kind of white lint. Napkin bits maybe? My ice tea was... thicker than usual. It was dark, bitter, and cloudy. The chips were really greasy and bland. The salsa was hot without flavor. My steak tacos tasted fine. The only part that was warm was the meat, everything else was cold. Including the flavorless rice and the beans that looked like they were right out of a can. My wife had enchiladas. She took two bites and decided she was done and not interested in taking them home. The waitstaff was friendly when we first arrived, but after I showed them the silverware and asked for a clean set, they barely said another word to us. Didn't offer any drink refills (only applicable to my wife as I wasn't braving the tea beyond a few sips). I would bet the place closes down in the near future. It's a shame because the building is new, spacious, and well appointed. You cannot serve terrible food, with dirty silverware and dishes though and survive for long. Made me wonder what the kitchen looks like...

Atmosphere: 2

Food: 1

Service: 2

Very professional place to have lunch or dinner with friends and family.

Atmosphere: 5

Food: 5

Service: 5

Went for Valentine’s Day with my lady. It was vibe. Food came fresh & in a timely manner. Gave me & my last though time to run a game of chess.

Atmosphere: 4

Food: 4

Service: 4

Went and had the pleasure of being served by this fabulous lady name Shalanna. It’s rare to come across good servers that makes you wanna leave a review but here I am. Drinks were very good and service and hospitality was 5 star. I’ll be going back!

Atmosphere: 3

Food: 5

Service: 5

We had Eliza as our server for lunch and everything was fantastic 😀

Atmosphere: 5

Food: 5

Service: 5

Really cool Mexican restaurant. Never been here before and loved it!

Atmosphere: 5

Food: 5

Service: 5

The hostess did a terrific job!

Atmosphere: 5

Food: 5

Service: 4

Come sit at the bar and have Dannie serve you. Margaritas,beers and mock tails are some of his specialties. Don’t know what you want for lunch /dinner follow let him help recommend.

Atmosphere: 5

Food: 5

Service: 5

This location has steadily gotten worse since it opened. When it opened it was one of our favorite restaurants to go to and was always busy. This last visit there was hardly anyone there, and we quickly found out why. The service was not great, though it was one server covering most of the tables. It was slow receiving drinks and sides, the lemonade was basically water, a parts of our order were messed up and they took à la carte off the menu. I later got sick from the food as well. Additionally our original bill had a few errors that made it ~$15 more than it was supposed to be. The only reason this is not 1 star is because the food tasted good, the portions were good, and the server tried to make it right. We will not be going back.

Atmosphere: 4

Food: 3

Service: 2

We had an excellent experience with our food server Nate. He was professional, attentive, and provided outstanding service throughout the event. On top of that, the food was absolutely amazing, fresh, flavorful, and beautifully prepared. Our guests couldn’t stop talking about it. I would highly recommend his services and would definitely book again.

Atmosphere: 5

Food: 5

Service: 5