Every DQ location is terrible, and nothing like it used to be. Poorly staffed, ridiculously high prices, and poor quality food.
Dan Hammer
I’ve been here twice in my life. First time they took a god awful amount of time to make the order. This time, I stood at the counter for 10 minutes watching 3 different employees make eye contact with me on several occasions and not come to the counter to take an order. Clearly they could care less about the service they offer their customer base. I left without ordering.
ryan lehrer
Food was hot and good but every time I go there it takes forever to get your order. Not a place to stop quick for a bite.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Strips
Lindsay Henschel
Came for one blizzard... The place is empty inside, and had 2 cars ahead of me ... I sat on line for over 15 minutes! And when they handed me my blizzard it was all melty on the top cuz who knows how long it's been sitting there. This is uncalled for! And now that I'm sitting here reading reviews, I should've never stopped! How has this problem not been fixed?
Curt Miller
very messy, this place needs Help! ANTS ALL OVER THE PLACE!
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Famous Steak Sandwich
Margaret Flesch
My husband and I were traveling home, 9-23-2024, and stop here for supper. We went through the drive-thru. The place was not busy. We got there at 4:30 pm, we did not leave till 5:09 pm. Ordered our food and waited over 20 minutes. We checked our food and the gravy that we paid for wasn't there. We went back to the drive thru window to get the gravy. No apologies, but we got the gravy. I took the lid off and dipped my french fry, the gravy was watered down and had no taste. I walk into the store and asked for a refund for the gravy and the french fries. All the employees were huddled in conversation. I told them that had we recieved an apology for the original mistake that I would have never came in for a refund. Apologies go a long way. The manager told me that I had no right to say that and it was belittling to them. Then she banned me from the store. This interchange took place in under 60 seconds. I was banned for asking for a refund because of their mistakes and poor customer service. I did recieve the refund. Just stay away from this place.
Atmosphere: 1
Food: 1
Service: 1
Ivan Akimenko
Freshly cooked to order. Great food. The wait time thru drive thru is too long. Not a quick stop, just a heads up
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries, Cheeseburger
Margaret Flesch
My husband and I were traveling home, 9-23-2024, and stop here for supper. We went through the drive-thru. The place was not busy. We got there at 4:30 pm, we did not leave till 5:09 pm. Ordered our food and waited over 20 minutes. We checked our food and the gravy that we paid for wasn't there. We went back to the drive thru window to get the gravy. No apologies, but we got the gravy. I took the lid off and dipped my french fry, the gravy was watered down and had no taste. I walk into the store and asked for a refund for the gravy and the french fries. All the employees were huddled in conversation. I told them that had we recieved an apology for the original mistake that I would have never came in for a refund. Apologies go a long way. The manager told me that I had no right to say that and it was belittling to them. Then she banned me from the store. This interchange took place in under 60 seconds. I was banned for asking for a refund because of their mistakes and poor customer service. I did recieve the refund. Just stay away from this place.
Alysha Karstetter
Place is a joke. You would be better off having better service at the gas station next door.
55 mins for drive through, no cars in front, food was wrong first time….
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Strip Basket
Zak Van Ooyen
Waited 30 minutes in Drive Thru and had to call them and ask to be waited on. They will prioritize serving people entering the business and if they have a break, then they will address drive thru. When I called, the staff member treated me as if I was an inconvenience; no apology for the wait or attempt to make it right. The guy acted like he hated his job. Extremely poor experience all around.
Adam Lutz
when it takes over half hour to get chicken strips, don't have half the stuff to make your food. On top of dirty tables and bugs crawling all over the floor overall beyond terrible
Jasmine Stanley
You shouldn't have to wait almost 30 minutes for chicken tenders and cheese curds at 11:30am. Doesn't make sense. I was almost late to work even though I'm 5 minutes away AND I came 30 minutes early. Never coming back again.
Atmosphere: 2
Food: 2
Service: 1
Troy King
I personally think that dairy queen should bring back its musgroom Swiss burger
Every DQ location is terrible, and nothing like it used to be. Poorly staffed, ridiculously high prices, and poor quality food.
I’ve been here twice in my life. First time they took a god awful amount of time to make the order. This time, I stood at the counter for 10 minutes watching 3 different employees make eye contact with me on several occasions and not come to the counter to take an order. Clearly they could care less about the service they offer their customer base. I left without ordering.
Food was hot and good but every time I go there it takes forever to get your order. Not a place to stop quick for a bite.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Chicken Strips
Came for one blizzard... The place is empty inside, and had 2 cars ahead of me ... I sat on line for over 15 minutes! And when they handed me my blizzard it was all melty on the top cuz who knows how long it's been sitting there. This is uncalled for! And now that I'm sitting here reading reviews, I should've never stopped! How has this problem not been fixed?
very messy, this place needs Help! ANTS ALL OVER THE PLACE!
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Famous Steak Sandwich
My husband and I were traveling home, 9-23-2024, and stop here for supper. We went through the drive-thru. The place was not busy. We got there at 4:30 pm, we did not leave till 5:09 pm. Ordered our food and waited over 20 minutes. We checked our food and the gravy that we paid for wasn't there. We went back to the drive thru window to get the gravy. No apologies, but we got the gravy. I took the lid off and dipped my french fry, the gravy was watered down and had no taste. I walk into the store and asked for a refund for the gravy and the french fries. All the employees were huddled in conversation. I told them that had we recieved an apology for the original mistake that I would have never came in for a refund. Apologies go a long way. The manager told me that I had no right to say that and it was belittling to them. Then she banned me from the store. This interchange took place in under 60 seconds. I was banned for asking for a refund because of their mistakes and poor customer service. I did recieve the refund. Just stay away from this place.
Atmosphere: 1
Food: 1
Service: 1
Freshly cooked to order. Great food. The wait time thru drive thru is too long. Not a quick stop, just a heads up
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries, Cheeseburger
My husband and I were traveling home, 9-23-2024, and stop here for supper. We went through the drive-thru. The place was not busy. We got there at 4:30 pm, we did not leave till 5:09 pm. Ordered our food and waited over 20 minutes. We checked our food and the gravy that we paid for wasn't there. We went back to the drive thru window to get the gravy. No apologies, but we got the gravy. I took the lid off and dipped my french fry, the gravy was watered down and had no taste. I walk into the store and asked for a refund for the gravy and the french fries. All the employees were huddled in conversation. I told them that had we recieved an apology for the original mistake that I would have never came in for a refund. Apologies go a long way. The manager told me that I had no right to say that and it was belittling to them. Then she banned me from the store. This interchange took place in under 60 seconds. I was banned for asking for a refund because of their mistakes and poor customer service. I did recieve the refund. Just stay away from this place.
Place is a joke. You would be better off having better service at the gas station next door.
Atmosphere: 1
Food: 1
Service: 1
30 minute wait for 4 hotdogs
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
55 mins for drive through, no cars in front, food was wrong first time….
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Strip Basket
Waited 30 minutes in Drive Thru and had to call them and ask to be waited on. They will prioritize serving people entering the business and if they have a break, then they will address drive thru. When I called, the staff member treated me as if I was an inconvenience; no apology for the wait or attempt to make it right. The guy acted like he hated his job. Extremely poor experience all around.
when it takes over half hour to get chicken strips, don't have half the stuff to make your food. On top of dirty tables and bugs crawling all over the floor overall beyond terrible
You shouldn't have to wait almost 30 minutes for chicken tenders and cheese curds at 11:30am. Doesn't make sense. I was almost late to work even though I'm 5 minutes away AND I came 30 minutes early. Never coming back again.
Atmosphere: 2
Food: 2
Service: 1
I personally think that dairy queen should bring back its musgroom Swiss burger
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