I will never bring my money back to this DQ. I have stayed away because of the quality and slowness. Today I tried again and regret it. The place was slow, inside and out. I was the only car in drive thru when I ordered. I ordered a cheeseburger and fries. 25 minutes of sitting by the back door, I went in for a refund. My food was sitting there, waiting for who knows how long. Staff was nice but didn't care. Never asked, just refunded and walked away. I am patient but not when it is this slow.
Cassie Bertrand
The food is always great. One of the managers were very loud inside talking down to her working staff in back. I wouldn't want to come in to work there.
Molly K
We are currently the only car in the drive through and it’s already been 30 minutes for 2 sandwiches… still waiting ?
Cassandra Howell
Took over 20 minutes in the drive through on a
Atmosphere: 1
Food: 3
Service: 1
courtney swette
Took 45 minutes for my food and the amount I paid was definitely not worth it. Food was cold by the time I got home.
Atmosphere: 1
Food: 1
Service: 1
Kaitlin Coffen
I dont remember the last time I was able to get a moolatte here it has been quite awhile not for my lack of trying especially within the last month I have tried 4 times they never have them. For better service and the food you want drive the extra bit and go to brillion dq
John Beck
Kind of poor service and a somewhat dirty and disheveled dining area. the staff could pick it up a notch or two, but the food is tasty DQ.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Ice Cream Blizzard
Beth Mann
Dining room was ice cold the wait was 30 mins or long busy only two people working not good first time here 645pm was here will not be back
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Famous Steak Sandwich
Tammy Steger
Ordered 4 meals with soda and ice cream. Everything was perfect! Took about 20 minutes and the order was correct:)
Food: 5
Service: 5
Recommended dishes: Ice Cream Blizzard
David Tadych
Surprisingly fast. Thought I was at McDonald's, but food was way better!
I went through the drive-through. It took me 20 minutes to get my food, and the only reason I got it is because my son in law went in to complain. They never started my order. 3 cars behind me got their food. This is the second time I have had issues with the Chilton dq. Never going back!!!!
Atmosphere: 2
Food: 2
Service: 1
Cindi Loose
we go thru Dq for twist cone every week. the havent had chocolate for 3 weeks now and tonight ,they said they didnt have any ice cream
the ice cream has been having problems all summer
. Also long waitsare ridiculous for only ice cream. lastly is the price changes for the same cone from week to week. we're done with Dq.
Mr. K
Drive through experience** Ordered #7 with a sprite and waited 20+ mins for my order to be ready. Ridiculous for a “fast food”
Atmosphere: 2
Food: 5
Service: 1
Mikayla Foley
Worst Dairy Queen I’ve ever been to. I never have high expectations for fast food but this was almost inedible.. the chicken strips were pale in color. The ranch had no flavor, I’m not sure if it was old or if they made it wrong but it tasted like nothing. I ended up using ketchup. Finally, the cupfection I ordered was made wrong. It was just vanilla ice cream with the toppings thrown on top. Nothing mixed in. I then heard the worker ask another worker how to make it AFTER he already gave it to me and she said the toppings and ice cream should be layered, which they weren’t. He did realize he forgot chocolate sauce so he took it back and poured some of that on top as well. For over $6 I expect it to be made correctly, especially since he was told how to after the fact. I should’ve read the other reviews before stopping here. I don’t recommend.
Atmosphere: 2
Food: 2
Service: 2
Christen Neal
If there's another option I would take that. The dairy Queen in Hilbert has got to be the slowest dairy Queen I've ever been to. First it took them over 5 minutes just to take my order. There was one person in front of me who had already been given his change, and after 14 minutes I was still waiting there. I finally just left. As I pulled away I could see two employees just sitting out back smoking a cigarette. Absolutely ridiculous. Get it together guys
I will never bring my money back to this DQ. I have stayed away because of the quality and slowness. Today I tried again and regret it. The place was slow, inside and out. I was the only car in drive thru when I ordered. I ordered a cheeseburger and fries. 25 minutes of sitting by the back door, I went in for a refund. My food was sitting there, waiting for who knows how long. Staff was nice but didn't care. Never asked, just refunded and walked away. I am patient but not when it is this slow.
The food is always great. One of the managers were very loud inside talking down to her working staff in back. I wouldn't want to come in to work there.
We are currently the only car in the drive through and it’s already been 30 minutes for 2 sandwiches… still waiting ?
Took over 20 minutes in the drive through on a
Atmosphere: 1
Food: 3
Service: 1
Took 45 minutes for my food and the amount I paid was definitely not worth it. Food was cold by the time I got home.
Atmosphere: 1
Food: 1
Service: 1
I dont remember the last time I was able to get a moolatte here it has been quite awhile not for my lack of trying especially within the last month I have tried 4 times they never have them. For better service and the food you want drive the extra bit and go to brillion dq
Kind of poor service and a somewhat dirty and disheveled dining area. the staff could pick it up a notch or two, but the food is tasty DQ.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Ice Cream Blizzard
Dining room was ice cold the wait was 30 mins or long busy only two people working not good first time here 645pm was here will not be back
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Famous Steak Sandwich
Ordered 4 meals with soda and ice cream. Everything was perfect! Took about 20 minutes and the order was correct:)
Food: 5
Service: 5
Recommended dishes: Ice Cream Blizzard
Surprisingly fast. Thought I was at McDonald's, but food was way better!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Famous Steak Sandwich
Restaurantji Recommends
I went through the drive-through. It took me 20 minutes to get my food, and the only reason I got it is because my son in law went in to complain. They never started my order. 3 cars behind me got their food. This is the second time I have had issues with the Chilton dq. Never going back!!!!
Atmosphere: 2
Food: 2
Service: 1
we go thru Dq for twist cone every week. the havent had chocolate for 3 weeks now and tonight ,they said they didnt have any ice cream the ice cream has been having problems all summer . Also long waitsare ridiculous for only ice cream. lastly is the price changes for the same cone from week to week. we're done with Dq.
Drive through experience** Ordered #7 with a sprite and waited 20+ mins for my order to be ready. Ridiculous for a “fast food”
Atmosphere: 2
Food: 5
Service: 1
Worst Dairy Queen I’ve ever been to. I never have high expectations for fast food but this was almost inedible.. the chicken strips were pale in color. The ranch had no flavor, I’m not sure if it was old or if they made it wrong but it tasted like nothing. I ended up using ketchup. Finally, the cupfection I ordered was made wrong. It was just vanilla ice cream with the toppings thrown on top. Nothing mixed in. I then heard the worker ask another worker how to make it AFTER he already gave it to me and she said the toppings and ice cream should be layered, which they weren’t. He did realize he forgot chocolate sauce so he took it back and poured some of that on top as well. For over $6 I expect it to be made correctly, especially since he was told how to after the fact. I should’ve read the other reviews before stopping here. I don’t recommend.
Atmosphere: 2
Food: 2
Service: 2
If there's another option I would take that. The dairy Queen in Hilbert has got to be the slowest dairy Queen I've ever been to. First it took them over 5 minutes just to take my order. There was one person in front of me who had already been given his change, and after 14 minutes I was still waiting there. I finally just left. As I pulled away I could see two employees just sitting out back smoking a cigarette. Absolutely ridiculous. Get it together guys
Service: 1