Last night at about 9 pm, my family and I went through Clintonville while traveling. We stopped for a quick bite at this McDonald's. When we got our fries, they were cold and hard as potato chips, like they just dropped them in oil again. The burgers were okay but the rest of our meals were a bit cold. We couldn't go back to exchange anything etc... because we were on the road. Very disappointing.
Food: 1
Abigail Grace
My husband ordered breakfast through the app 15 minutes before it ended when it said our order was ready I left to go pick it up (10 minutes after breakfast ended) I get there and they said they can’t make our order cause breakfast is over. I said “even though we ordered it before breakfast was over??” The girl said “yep, we can’t see the order till you come to pick it up, you’ll see your refund in 24-48 hours”
I call bs.. don’t we order through the app so our food is ready for pick up when we get there? This goes against every policy they have. We will be reaching out to corporate this store needs to be shut down. Staff is extremely rude and have no hygiene.
Atmosphere: 1
Food: 1
Service: 1
Josh
Horrible service. Four times out of five and worst McDonald's in the area.
Atmosphere: 1
Food: 1
Service: 1
Annaleigha Brasch
I made a mobile order today at 10:20. 10 minutes before breakfast ends and that gives them MORE than enough time to make 1 sandwich and a hash brown. The app said it was ready so I came up in the drive through and this girl is immediately rude, “are you using the mobile app or what?” I said yes and told her my code and she immediately comes back with your order is breakfast “we don’t serve breakfast, can you not see that it’s 10:35?” and I said “well yes but I ordered it at 10:20, 15 minutes ago!” And she said nope I can’t do it your money will be on your card, and again we do not sell breakfast.” And continued to shame me for ordering breakfast on my mobile app. I said “well thank you but you didn’t have to be so rude.” She came back with “I can if I want too” and I drove away. This place should seriously get shut down. Staff hygiene is disgusting, they’re all rude and have no respect for customers, and the whole place is just disgusting, floors are filthy and so are some of the people who work there. Get it together McDonald’s
Atmosphere: 1
Food: 1
Service: 1
Douglas Gartzke
I asked for light ice in coffee but they must have added full scoop because hot coffee was ice cold and food was cold also--- 2 mornings in a row.
Atmosphere: 2
Food: 1
Service: 3
Andrew
The coffee tastes like it was burnt it was disgusting it was a wasted my money well I forgot to give them another chance go back in October 27th of 2025 well they always have to have the code up and going please have your code ready so I walk in there with the code ready this system doesn't work I understand it I'm just getting a cup of coffee the girl in the pink shirt at the register is very rude and ignorant the manager is rude you'll get your coat back in 24 hours it comes back every 24 hours anyways the point of matter is I can't use the app at all whatsoever today to get my coffee cuz I already used the thing they get the coffee was their system is down instead of just ringing me up for a hash brown let me go like they usually do it any other McDonald's she has to be argumentative no professionalism whatsoever I do not know the manager's name she's really bad just as the employee is so I lost my code for today thanks McDonald's
Atmosphere: 4
Food: 1
Service: 4
Rita Norek
Just not good anymore. Used to love it, try it occasionally hoping but, just not great anymore.
Food: 3
Service: 4
Kevin Kuluvar
Was there for lunch today. Took 15 minutes to get a snack wrap. Wasn't bad, but took way too long. They prioritized the drive through line, while making customers inside wait.
Martin Aubol
It's McDonald's
Joey Francis
Watched them clear every order on the screen to keep the times lower. Still took almost 15 minutes to get a burger and fries. Fries were very old. Burger was cold. Bun was stale. Very bad service as well for lunch earlier today.
Ordered four items took me like 15 minutes to get to McDonalds to pick it up just for them to tell me they don’t have it and that the code was claimed
Atmosphere: 1
Food: 1
Service: 1
Vilas Raymark
Just got gas at the pump. Did not eat there
Gloria Behnke
Very disappointed, they screwed up my order again. I went through the drive through, and they are not very friendly, They can’t smile for nothing. If they don’t like their jobs go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
A R
So, I haven't gotten a McDonald's meal in many years. I ordered a fish sandwich. Oh my has it shrunk to half the size it was and costs twice as much!!!!!!!! This reminds me of why I stopped going to these places to begin with. The service here was very confused about our order as well.
Food: 1
Service: 2
Rachel Johnson
We were here visiting from another town and a female worker was VERY RUDE to the customers and was not appropriate and the tables were all dirty amd not very welcoming
Last night at about 9 pm, my family and I went through Clintonville while traveling. We stopped for a quick bite at this McDonald's. When we got our fries, they were cold and hard as potato chips, like they just dropped them in oil again. The burgers were okay but the rest of our meals were a bit cold. We couldn't go back to exchange anything etc... because we were on the road. Very disappointing.
Food: 1
My husband ordered breakfast through the app 15 minutes before it ended when it said our order was ready I left to go pick it up (10 minutes after breakfast ended) I get there and they said they can’t make our order cause breakfast is over. I said “even though we ordered it before breakfast was over??” The girl said “yep, we can’t see the order till you come to pick it up, you’ll see your refund in 24-48 hours”
I call bs.. don’t we order through the app so our food is ready for pick up when we get there? This goes against every policy they have. We will be reaching out to corporate this store needs to be shut down. Staff is extremely rude and have no hygiene.
Atmosphere: 1
Food: 1
Service: 1
Horrible service. Four times out of five and worst McDonald's in the area.
Atmosphere: 1
Food: 1
Service: 1
I made a mobile order today at 10:20. 10 minutes before breakfast ends and that gives them MORE than enough time to make 1 sandwich and a hash brown. The app said it was ready so I came up in the drive through and this girl is immediately rude, “are you using the mobile app or what?” I said yes and told her my code and she immediately comes back with your order is breakfast “we don’t serve breakfast, can you not see that it’s 10:35?” and I said “well yes but I ordered it at 10:20, 15 minutes ago!” And she said nope I can’t do it your money will be on your card, and again we do not sell breakfast.” And continued to shame me for ordering breakfast on my mobile app. I said “well thank you but you didn’t have to be so rude.” She came back with “I can if I want too” and I drove away. This place should seriously get shut down. Staff hygiene is disgusting, they’re all rude and have no respect for customers, and the whole place is just disgusting, floors are filthy and so are some of the people who work there. Get it together McDonald’s
Atmosphere: 1
Food: 1
Service: 1
I asked for light ice in coffee but they must have added full scoop because hot coffee was ice cold and food was cold also--- 2 mornings in a row.
Atmosphere: 2
Food: 1
Service: 3
The coffee tastes like it was burnt it was disgusting it was a wasted my money well I forgot to give them another chance go back in October 27th of 2025 well they always have to have the code up and going please have your code ready so I walk in there with the code ready this system doesn't work I understand it I'm just getting a cup of coffee the girl in the pink shirt at the register is very rude and ignorant the manager is rude you'll get your coat back in 24 hours it comes back every 24 hours anyways the point of matter is I can't use the app at all whatsoever today to get my coffee cuz I already used the thing they get the coffee was their system is down instead of just ringing me up for a hash brown let me go like they usually do it any other McDonald's she has to be argumentative no professionalism whatsoever I do not know the manager's name she's really bad just as the employee is so I lost my code for today thanks McDonald's
Atmosphere: 4
Food: 1
Service: 4
Just not good anymore. Used to love it, try it occasionally hoping but, just not great anymore.
Food: 3
Service: 4
Was there for lunch today. Took 15 minutes to get a snack wrap. Wasn't bad, but took way too long. They prioritized the drive through line, while making customers inside wait.
It's McDonald's
Watched them clear every order on the screen to keep the times lower. Still took almost 15 minutes to get a burger and fries. Fries were very old. Burger was cold. Bun was stale. Very bad service as well for lunch earlier today.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered four items took me like 15 minutes to get to McDonalds to pick it up just for them to tell me they don’t have it and that the code was claimed
Atmosphere: 1
Food: 1
Service: 1
Just got gas at the pump. Did not eat there
Very disappointed, they screwed up my order again. I went through the drive through, and they are not very friendly, They can’t smile for nothing. If they don’t like their jobs go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
So, I haven't gotten a McDonald's meal in many years. I ordered a fish sandwich. Oh my has it shrunk to half the size it was and costs twice as much!!!!!!!! This reminds me of why I stopped going to these places to begin with. The service here was very confused about our order as well.
Food: 1
Service: 2
We were here visiting from another town and a female worker was VERY RUDE to the customers and was not appropriate and the tables were all dirty amd not very welcoming
Service: 1
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