John, was a very friendly person that took our order. Everthing was perfect thanks to him!!!
Heather Dipko
We usually really enjoy Culvers, but I was really disappointed by this last visit in Cross Plains. We were only ordering custard, and they had us pull forward to wait. I think they completely forgot to bring out our custard. Fifteen minutes later an employee walked by delivering food to another vehicle, and said he would check on our order. He never came back and no one else brought our order. After twenty some minutes of waiting, my husband went in. They had made our custard, but never brought it out to us in the line. The custard was so melted, it just poured off our spoons. My husband has them remake our daughters (they never offered to remake any of them, though they were clearly melted). My daughter had a blizzard with M&Ms, and they put in Skittles instead. ☹️ Really disappointing visit.
Liam
I had just started walking up with my girlfriend and the two gentlemen (one man being a nice man named Noah) had assisted me with the door since I had crutches. Above and beyond service, Noah even asked me if I needed anything after ordering. Fantastic service!
iDAQ News
My deluxe butter burger would have better if it actually had enough lettuce on it.
Bruce Creasey
What I liked most was being greeted by Culver's employees and not a kiosk and empty dining room. keep up the great work GO CULVERS
MofoBeastmode
35 minute Wait for 2 fish dinners, overpriced as heck and doesn’t even come with drinks crooked franchise
William
This time around I did the curdside pickup and service was quick and accurate. The food tasted great and was prepared well.
Hi Hi
On this fine morning, December 22, 2024, I got news that my grandmother does not have much longer to live. The oncologist told us that it’s no longer benign. And that my beloved grandmother will not be with us much longer. I just visited her this night and through all the tears all the sorrows we said our goodbyes. I could not find the ray of light to make my day better yet as I was driving back home a blue flicker caught in my eye. As I pulled into the driveway of the Culver’s I thought to myself “I need something to make me feel better.” When I when I approached the counter, I was greeted by the most energetic, charismatic, and professional crew member I’ve ever met. Gabie met me with an enthusiasm I’ve never experienced for the financial transaction that was about to take place. As I looked up at the board, looking through all of the options to indulge myself in tonight, I asked Gabie “What’s your favorite option on a sad day?” She proceeded to enlighten me by saying the “Culver’s deluxe double with bacon, no tomato, no onion, no lettuce is my personal favorite” in which, for second, I felt a joy return to my soul. I looked up at Gabie with a flicker in my eye. I knew that this meal could turn my day around as if it were a Christmas miracle. I finally felt happy again. As I approached the booth in which I would be dining in tonight, I looked out the window across the way looking at the Kwik Trip thinking about all of the past experiences I’ve had with my grandmother, and yet it didn’t phase me, promptly , my food came to me. I looked at it. The blue tray filled with my entrée of fries and a delicious butter burger with no lettuce, no tomato or onion and of course, a chocky milkshake when I tell you, every second of this meal was filled with euphoria I mean it. I went from an all-time low, to one of the happiest moments in my entire life. Mr. Craig Culver and Gabie at the point of service. I would like to reach out my upmost respect and thankfulness for the opportunity of happiness given to me tonight on this historic day, December 22, 2024 have a great new year guys
Atmosphere: 5
Food: 5
Service: 5
rieso
Too cold. AC was cranked and it was only 64 degrees outside. Make the food get cold faster
Atmosphere: 4
Food: 5
Service: 5
John Doe
Nope. Never coming back. This Culver’s probably has to have the absolutely WORST parking and drive-thru of any Culver’s I have visited. Plus the internal store layout is different than most Culver’s. Plus who in the back of the house in training today? They made the burger patties, like smash burger…paper thin?
The guy who took my order was very nice and friendly to talk to. I wished I would have gotten his name. I think treating customers well, brings them back to an establishment. Culver's is always: clean, food warm, made fresh, and you are always thanked for your order, sincerely. Even if a order is incorrect, it's always an easy fix. Times and money are hard currently. Serving people kindly while serving good food, is a good thing. ~ ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Drew Ashton
Liam is so weird was talking to my sister…while I was trying to order… super unprofessional… Flirting with her… will not be coming back
Atmosphere: 1
Food: 1
Service: 1
Blaise Vitale
It's a Culver's. Nothing unusual but usually good food.
Atmosphere: 5
Food: 5
Service: 5
Michelle Grimm
Food was good but first they gave us the wrong order then we turned around to return and get the correct order and I didn't get my frys. Oh no we are sorry or anything either
Food: 5
Service: 2
Recommended dishes: Bacon Deluxe with Peanut Butter Chocolate Shake
John, was a very friendly person that took our order. Everthing was perfect thanks to him!!!
We usually really enjoy Culvers, but I was really disappointed by this last visit in Cross Plains. We were only ordering custard, and they had us pull forward to wait. I think they completely forgot to bring out our custard. Fifteen minutes later an employee walked by delivering food to another vehicle, and said he would check on our order. He never came back and no one else brought our order. After twenty some minutes of waiting, my husband went in. They had made our custard, but never brought it out to us in the line. The custard was so melted, it just poured off our spoons. My husband has them remake our daughters (they never offered to remake any of them, though they were clearly melted). My daughter had a blizzard with M&Ms, and they put in Skittles instead. ☹️ Really disappointing visit.
I had just started walking up with my girlfriend and the two gentlemen (one man being a nice man named Noah) had assisted me with the door since I had crutches. Above and beyond service, Noah even asked me if I needed anything after ordering. Fantastic service!
My deluxe butter burger would have better if it actually had enough lettuce on it.
What I liked most was being greeted by Culver's employees and not a kiosk and empty dining room. keep up the great work GO CULVERS
35 minute Wait for 2 fish dinners, overpriced as heck and doesn’t even come with drinks crooked franchise
This time around I did the curdside pickup and service was quick and accurate. The food tasted great and was prepared well.
On this fine morning, December 22, 2024, I got news that my grandmother does not have much longer to live. The oncologist told us that it’s no longer benign. And that my beloved grandmother will not be with us much longer. I just visited her this night and through all the tears all the sorrows we said our goodbyes. I could not find the ray of light to make my day better yet as I was driving back home a blue flicker caught in my eye. As I pulled into the driveway of the Culver’s I thought to myself “I need something to make me feel better.” When I when I approached the counter, I was greeted by the most energetic, charismatic, and professional crew member I’ve ever met. Gabie met me with an enthusiasm I’ve never experienced for the financial transaction that was about to take place. As I looked up at the board, looking through all of the options to indulge myself in tonight, I asked Gabie “What’s your favorite option on a sad day?” She proceeded to enlighten me by saying the “Culver’s deluxe double with bacon, no tomato, no onion, no lettuce is my personal favorite” in which, for second, I felt a joy return to my soul. I looked up at Gabie with a flicker in my eye. I knew that this meal could turn my day around as if it were a Christmas miracle. I finally felt happy again. As I approached the booth in which I would be dining in tonight, I looked out the window across the way looking at the Kwik Trip thinking about all of the past experiences I’ve had with my grandmother, and yet it didn’t phase me, promptly , my food came to me. I looked at it. The blue tray filled with my entrée of fries and a delicious butter burger with no lettuce, no tomato or onion and of course, a chocky milkshake when I tell you, every second of this meal was filled with euphoria I mean it. I went from an all-time low, to one of the happiest moments in my entire life. Mr. Craig Culver and Gabie at the point of service. I would like to reach out my upmost respect and thankfulness for the opportunity of happiness given to me tonight on this historic day, December 22, 2024 have a great new year guys
Atmosphere: 5
Food: 5
Service: 5
Too cold. AC was cranked and it was only 64 degrees outside. Make the food get cold faster
Atmosphere: 4
Food: 5
Service: 5
Nope. Never coming back. This Culver’s probably has to have the absolutely WORST parking and drive-thru of any Culver’s I have visited. Plus the internal store layout is different than most Culver’s. Plus who in the back of the house in training today? They made the burger patties, like smash burger…paper thin?
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Butter Burger Delux
Restaurantji Recommends
The best chicken sandwich I have had there .
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Sandwich
The guy who took my order was very nice and friendly to talk to. I wished I would have gotten his name. I think treating customers well, brings them back to an establishment. Culver's is always: clean, food warm, made fresh, and you are always thanked for your order, sincerely. Even if a order is incorrect, it's always an easy fix.
Times and money are hard currently. Serving people kindly while serving good food, is a good thing. ~ ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Liam is so weird was talking to my sister…while I was trying to order… super unprofessional…
Flirting with her… will not be coming back
Atmosphere: 1
Food: 1
Service: 1
It's a Culver's. Nothing unusual but usually good food.
Atmosphere: 5
Food: 5
Service: 5
Food was good but first they gave us the wrong order then we turned around to return and get the correct order and I didn't get my frys. Oh no we are sorry or anything either
Food: 5
Service: 2
Recommended dishes: Bacon Deluxe with Peanut Butter Chocolate Shake
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