I have loved A&W wherever I have been for >65 years!
Atmosphere: 5
Food: 5
Service: 5
Kim M
Don't order online you wait for your food longer than if you would just order when you get to the restaurant. And nobody even acknowledges you once you say you have an order to pick up you ordered online. Absolutely horrible service!!!
Atmosphere: 1
Food: 1
Service: 1
trish thebo
Great
Atmosphere: 5
Food: 5
Service: 5
Jesse Julson
Always good at A&W !!!✌️❤️??Wish there was more A&W restaurants around. Bring them back.
Atmosphere: 5
Food: 5
Service: 5
Jimmy Willing
Great food! Little expensive though.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Large French Fries, Fries, Kid's Hamburger Meal, Cheese Curds
Terrell Gilmore
So far not so good store suppose to open at 10:00 I'm still waiting on lobby to open. I'm a trucker on a time schedule trying to get something hot to eat. I see the employees and they clearly looked right at me. They were walking through the restaurant but not one has came and said anything to me yet.
Food: 1
Service: 1
Lee Kobielak
****WARNING**** POTENTIAL THEFT: CHECK YOUR RECEIPTSI really didn't want to do this, I was hoping the local franchise would make this right, but I do not feel they did. Long story short, I used the drive thru and the next day I noticed they added a tip to the transaction. Not only was this now going to be a time drainer on myself but it seemed so easy for them to do this!!!! My greater concern was how others could be affected by such a thing. It took me a half hour just to get a general managers contact information to voice my concern. Tony (manager) has been less than helpful in all of my attempts to remedy. He offered my money back, which seems fair to most I am sure, but I now have hours into this debacle and my time is not worth the 20 dollars they likely have into it and not mentioning the concern this is happening to other people. They admitted the transaction had a tip added to it but they indicated it was an accident and they know that because other stores are receiving tips at the same level. How many people don't know if they have had tips added to their transactions in the drive thru setting? I tried to handle this internally but with no resolve. Has this happened to you?
Melody Skenandore
Was was shocked at how much the prices went up. I haven't been to the restaurant in a long while. But tasted very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Double Cheeseburger
Tones
I just got home after ordering a burger and chili cheese fries, they charged/gave me 2 orders of chili cheese fries and while they did refund the extra one i get home and open them up to find no chili on the chili cheese fries. It's 3 ingredients and it's literally in the name I didn't think it would be that hard...
Food: 2
Mark Adriansen
Good burgers, standard fast food fare. Service was good.
So you're going to make sure it's correct for the next person but not compensate me?First when I received my food I asked the lady at the window if they were sure that there was no onions on my burger as I said no onions but it wasn't on my receipt.... She took the bag bag checked and told me that they made my burger fresh with no onions on it for me. I get home to kaukauna and there is no bacon on my burger seven pickles on my burger and it's covered in mustard I ordered a double bacon cheeseburger! I called over 20 times and no one will answer the phone The voicemail box is full I will never return to this a&w again??Update I called the next morning finally got someone to answer the phone!! he assured me that he saw my review and that he would get me some coupons sent out to my email It's almost 6:00 That same day still no email!
Food: 1
Service: 1
Briana Sinclair
My family and I decided to come here for lunch but the lobby was closed. The sign with the hours in the door said it should have been open. Not really sure what's going on here. I can't rate the food because we didn't eat here.
Atmosphere: 1
Service: 1
Yeeken L.
Haven't had this for awhile but Its pretty good. Good food to eat when you're just bored I guess
George Trujillo Jr
Man Best Burger i got and Onion Rings with Rootbeer Float and Rootbeer Drink Superb, Delicioso, Magnificent, Wish they would Start Building Some A&W Restaurants @ Laredo, Texas Above all Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Root Beer Float
Ken Herlache
A&W is the only fast food restaurant with good onion rings
I have loved A&W wherever I have been for >65 years!
Atmosphere: 5
Food: 5
Service: 5
Don't order online you wait for your food longer than if you would just order when you get to the restaurant. And nobody even acknowledges you once you say you have an order to pick up you ordered online. Absolutely horrible service!!!
Atmosphere: 1
Food: 1
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Always good at A&W !!!✌️❤️??Wish there was more A&W restaurants around. Bring them back.
Atmosphere: 5
Food: 5
Service: 5
Great food! Little expensive though.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Large French Fries, Fries, Kid's Hamburger Meal, Cheese Curds
So far not so good store suppose to open at 10:00 I'm still waiting on lobby to open. I'm a trucker on a time schedule trying to get something hot to eat. I see the employees and they clearly looked right at me. They were walking through the restaurant but not one has came and said anything to me yet.
Food: 1
Service: 1
****WARNING**** POTENTIAL THEFT: CHECK YOUR RECEIPTSI really didn't want to do this, I was hoping the local franchise would make this right, but I do not feel they did. Long story short, I used the drive thru and the next day I noticed they added a tip to the transaction. Not only was this now going to be a time drainer on myself but it seemed so easy for them to do this!!!! My greater concern was how others could be affected by such a thing. It took me a half hour just to get a general managers contact information to voice my concern. Tony (manager) has been less than helpful in all of my attempts to remedy. He offered my money back, which seems fair to most I am sure, but I now have hours into this debacle and my time is not worth the 20 dollars they likely have into it and not mentioning the concern this is happening to other people. They admitted the transaction had a tip added to it but they indicated it was an accident and they know that because other stores are receiving tips at the same level. How many people don't know if they have had tips added to their transactions in the drive thru setting? I tried to handle this internally but with no resolve. Has this happened to you?
Was was shocked at how much the prices went up. I haven't been to the restaurant in a long while. But tasted very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Double Cheeseburger
I just got home after ordering a burger and chili cheese fries, they charged/gave me 2 orders of chili cheese fries and while they did refund the extra one i get home and open them up to find no chili on the chili cheese fries. It's 3 ingredients and it's literally in the name I didn't think it would be that hard...
Food: 2
Good burgers, standard fast food fare. Service was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Root Beer Float
Restaurantji Recommends
So you're going to make sure it's correct for the next person but not compensate me?First when I received my food I asked the lady at the window if they were sure that there was no onions on my burger as I said no onions but it wasn't on my receipt.... She took the bag bag checked and told me that they made my burger fresh with no onions on it for me. I get home to kaukauna and there is no bacon on my burger seven pickles on my burger and it's covered in mustard I ordered a double bacon cheeseburger! I called over 20 times and no one will answer the phone The voicemail box is full I will never return to this a&w again??Update I called the next morning finally got someone to answer the phone!! he assured me that he saw my review and that he would get me some coupons sent out to my email It's almost 6:00 That same day still no email!
Food: 1
Service: 1
My family and I decided to come here for lunch but the lobby was closed. The sign with the hours in the door said it should have been open. Not really sure what's going on here. I can't rate the food because we didn't eat here.
Atmosphere: 1
Service: 1
Haven't had this for awhile but Its pretty good. Good food to eat when you're just bored I guess
Man Best Burger i got and Onion Rings with Rootbeer Float and Rootbeer Drink Superb, Delicioso, Magnificent, Wish they would Start Building Some A&W Restaurants @ Laredo, Texas Above all Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Root Beer Float
A&W is the only fast food restaurant with good onion rings