Baskin-Robbins

2836 N Clairemont Ave, Eau Claire
(715) 598-1500

Recent Reviews

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Cadence Prochaska

Went in around 6:00pm to get ice cream and we waited for 5-10 minutes without any help despite my efforts to try and let them know we were there. A lady even walked by, stared at us and then walked into the back without saying anything. When we finally decided to leave i called and asked why we had no service the entire time we were there… The lady answered the phone and told us it wasn’t her job to take orders.

Ryan Northwood

Service was good, but the shake was mediocre at best and the ice cream was freezer burnt. Really wanted to like it but just didn't.

Chris Peterson

I had an issue with an order where I did not receive my cake as it was requested. Very frustrating. Customer service did acknowledge the mistake. I received a full refund, and received a free cake for another event. UNFORTUNATELY the 2nd order was worse. See picture below. They wrote the name and age from the 1st order on the 2nd order and scraped it off and made a very sloppy attempt to write over it!! VERY DISAPPOINTED!!

Heidi Hintz-Wallin

They messed up my birthday cake for my 50th birthday with the wrong size and cake now they have managed to mess up my granddaughters 1st birthday cake by scrapping off the name they accidentally wrote and trying to change it. It’s a mess and will be horrible for pictures!

Elizabeth Jensen

Very nice and clean. The workers were eager to assist us. I would recommend this store and will definitely come back.

Paige Quimby

amazing service!! super quick and helpful :) always love coming here for a sweet treat 😛

Ava laViolette

These people are so sweet!
Loved it!

Anne Hoel

I have been to this location several times. Their breakfast sandwiches and wraps are great. Their Refreshers are delicious. Ice cream cakes are good too! The employees are always very friendly.

Atmosphere: 5

Food: 5

Service: 5

George George

Crew members are always sweet and courteous. My daughter Eliza loves going there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

Jamiah Hillman

The workers were very kind!!! They where quick and the price is great!!!

Kid-friendliness: They were so kind to my children!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gold Medal Ribbon

alli omara

Just went with my family for the first time. The cone is stale as can be. The lady claims she didn’t know what she was doing but was alone out there? Messed up our checking out, didn’t know how to get our points on there. Not to mention the price for the amount. Literally had to ask “is this a two scoop??” because the cone was basically empty and she proceeded to say yup? Unprofessional plus overcharging customers and brushing it off and laughing is weird. We were excited to check this place out but can confidently say we won’t be back. Edit: just got home and tried it and the ice cream is not good to the taste.

Atmosphere: 2

Food: 1

Service: 1

Alex Melichar

On 8/5 I ordered a custom Polar Pizza for pickup at 4pm on 8/8. My partner showed up to pick up the cake only to be told it hadn't been made. After employees calling each other for 20 minutes to figure out what to do, the worker said she'd make it then. After some more waiting, (he'd been there over half an hour at this point) he was handed a melted pile of ice cream and had to request the m&ms and peanut butter sauce that was missed only to be told they were out of peanut butter so they put on chocolate sauce instead (which I didn't want).
What I ordered: cookie dough ice cream, cookie dough pieces, m&ms, peanut butter sauce.
What I got: Melted ice cream, cookie dough pieces, chocolate sauce, and then m&ms after they were requested.
This was our first time ordering a cake from Baskin-Robbins and it was very disappointing.

Atmosphere: 1

Food: 1

Service: 1

Mallory Wilson

Whitney and Elayna made my first Baskin-Robbins experience one I will not forget!! The restaurant plus the employees are so… adorable. :) Worth your time and your dime.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie Dough Polar Pizza

Katie Sisco

We brought our AAU basketball team in after a long weekend of playing ball. The team at Baskin Robins were quick, nice, very sweet to our girls, and the place was very clean!!

Parking: Very open for all that came

Kid-friendliness: They were very nice to the kids!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pralines 'N Cream

ryan olds

Great food and great service

Atmosphere: 5

Food: 5

Service: 5

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