We ordered a banana split. The girl who made is intentionally used an old banana. My wife brought it to her and she was like... yeah I know. So she asked for a replacement but the girl's attitude was like she didn't care. What is going on in small towns when it comes to service?
Atmosphere: 2
Food: 2
Service: 2
May
Waited in the drive thru for almost 5-10min just for a melted blizzard. I just got it today too. It’s ice cream, shouldn’t be that big of a deal, but no. I expected more. No matter how hot it is, the ice cream shouldn’t have been this melted. It looks like it has been sitting before even handed it off to me too. I am actually kinda piss. I never really write reviews but this was a big disappointment. Whoever is currently at the drive through also didn’t have that great of a personality either. The cup was all wet and gross. I even ended up spilling on my jeans and in the car and I have to work like this. It’s a hot day today but there shouldn’t be any excuses for anything since it was slow. Now I have to freeze it at work because of poor service. I will never come here again. What a disappointment. I been to better Dairy Queen and this one ain’t it.
Atmosphere: 1
Food: 1
Service: 1
Javier Sustaita
Went there tonight around 6pm for dinner. Took us several attempts to get anyones attention in the drive thru. When we were handed our food there was nothing said at all. Just a hand with bags shoved out the window. We live 5 minutes away, when we got home our burgers were cold and the patties were hockey pucks. It was as if they had been sitting in the window since lunch.
Atmosphere: 1
Food: 1
Service: 1
Charles Woods (Life Coach C.W)
The Dairy Queen located on Golf Road service although polite they still manage to mess up our order and the sad thing about it they wasn’t busy. Even after the mess up and delay of our food we were just given a slight apology. My gripe is that if you all mess up my order not once but twice then you all are held into account toward complimentary not dry apology…other then that the food was good and hot but considering how we were treated over all the food might as well been cold.
Atmosphere: 3
Food: 3
Service: 2
tasha
Ice cream was super soft
Atmosphere: 5
Food: 4
Service: 5
Kala Brion
Good food was a little bit of a wait but it was worth the wait!
Atmosphere: 5
Food: 5
Service: 5
Dylan Rowan
I put in an order for a customized blizzard cake on 4/17 for pickup on 4/29. When I stopped into the store today to pick up the cake the employees had no idea what I was talking about. I showed them my confirmation email proving it was for that location. They looked for my order for 15 minutes and then told me that they didn't have it and they didn't offer any alternatives. I left the store with nothing.
Atmosphere: 1
Food: 1
Service: 1
tommy thao
Waited in line for 40 minutes to get my blizzard all soft and watery. Literally saw the worker make my blizzard and just leave it sitting on the counter for 15 minutes. Finally got my blizzard and complained and the lady worker working there said “I flipped the blizzard and didn’t fall out” but I could clearly see it wasn’t freshly made and just sitting out melting. Just ending up throwing the whole thing away
Atmosphere: 1
Food: 1
Service: 1
Sydnie Felix
The location is very understaffed to no fault of their own. A singular blizzard and small cone took 30+ minutes to be ready. Wouldn’t recommend this drive-thru or in person ordering to anyone who’s in a rush.
Atmosphere: 1
Food: 3
Service: 1
Jamie s
Stupidly slow drive thru, took at least 10 whole minutes just to make a mini blizzard, and then the blizzard wasn’t even very good, it was a cotton candy and they put half the amount of syrup and sprinkles in it than Dairy Queen normally does. So if you’re going to a Dairy Queen, just don’t go to this one.
Waited over 30 minutes for 2 blizzards. Don't recommend coming here.
Atmosphere: 1
Food: 1
Service: 1
Kristine Talsky
We also ordered some food which i did online but still had to wait like 15 minutes for 2 6 piece chix strip baskets with cheese curds. Never gave me cups for my drinks, people that came in after me where getting there food before me, employees just standing around giving blizzards to customers for free cuz they made the wrong ones they said but I was never offered one who was still waiting for my food. Watched the cook put my food up which sat there for about 5 minutes when 2 employees argued over making stuff for drive Thur So my food was cold the chicken was not cooked all the way threw very small pieces of chix and they don't no how to count cuz there was only 3 strips in each basket. When I tried to call no one answered .when I got threw the next day they hung up on me and didn't refund or fix anything
Vegetarian options: Need to get new employees
Kid-friendliness: No the employees where in there cuzzing at each other
Atmosphere: 1
Food: 1
Service: 1
Crystal
So I accidently pulled up very close to closing. The other location closed at 10 my whole life. Upon pulling up I have NEVER been greeted by a ruder employee. Larger dyed redhead lady probably in her 30s. She had the rudest tone and worst service I have EVER had. I understand I accidently pulled up close to close but it was an honest mistake. When we accidently handed her a card that declined, she couldn't even say it declined. Just kept saying in a snotty tone "$25" and we asked "what happened" her response "TWENTY. FIVE. DOLLARS". Honestly wouldn't be surprised if she spit in my food
Atmosphere: 1
Service: 1
Mellisa Coffey
food was decent, but the atmosphere was very hostile. stephanie makes us not want to continue coming to this location due to her attitude every time we come here. she slammed the drive thru door shut when asking a question about the bill price & then flailed her arms. was extremely rude, when we were nothing but nice & just curious about the pricing.
Atmosphere: 1
Food: 4
Service: 1
Kenneth Cogdill
Went through the drive through and ordered a value meal and a small blizzard. It took 32 minutes to get my meal. 2 cars were behind us. They were not busy at all. They offered us nothing for our experience. Food places are really going down hill...
We ordered a banana split. The girl who made is intentionally used an old banana. My wife brought it to her and she was like... yeah I know.
So she asked for a replacement but the girl's attitude was like she didn't care.
What is going on in small towns when it comes to service?
Atmosphere: 2
Food: 2
Service: 2
Waited in the drive thru for almost 5-10min just for a melted blizzard. I just got it today too. It’s ice cream, shouldn’t be that big of a deal, but no. I expected more. No matter how hot it is, the ice cream shouldn’t have been this melted. It looks like it has been sitting before even handed it off to me too. I am actually kinda piss. I never really write reviews but this was a big disappointment. Whoever is currently at the drive through also didn’t have that great of a personality either. The cup was all wet and gross. I even ended up spilling on my jeans and in the car and I have to work like this. It’s a hot day today but there shouldn’t be any excuses for anything since it was slow. Now I have to freeze it at work because of poor service. I will never come here again. What a disappointment. I been to better Dairy Queen and this one ain’t it.
Atmosphere: 1
Food: 1
Service: 1
Went there tonight around 6pm for dinner. Took us several attempts to get anyones attention in the drive thru. When we were handed our food there was nothing said at all. Just a hand with bags shoved out the window.
We live 5 minutes away, when we got home our burgers were cold and the patties were hockey pucks. It was as if they had been sitting in the window since lunch.
Atmosphere: 1
Food: 1
Service: 1
The Dairy Queen located on Golf Road service although polite they still manage to mess up our order and the sad thing about it they wasn’t busy. Even after the mess up and delay of our food we were just given a slight apology. My gripe is that if you all mess up my order not once but twice then you all are held into account toward complimentary not dry apology…other then that the food was good and hot but considering how we were treated over all the food might as well been cold.
Atmosphere: 3
Food: 3
Service: 2
Ice cream was super soft
Atmosphere: 5
Food: 4
Service: 5
Good food was a little bit of a wait but it was worth the wait!
Atmosphere: 5
Food: 5
Service: 5
I put in an order for a customized blizzard cake on 4/17 for pickup on 4/29. When I stopped into the store today to pick up the cake the employees had no idea what I was talking about. I showed them my confirmation email proving it was for that location. They looked for my order for 15 minutes and then told me that they didn't have it and they didn't offer any alternatives. I left the store with nothing.
Atmosphere: 1
Food: 1
Service: 1
Waited in line for 40 minutes to get my blizzard all soft and watery. Literally saw the worker make my blizzard and just leave it sitting on the counter for 15 minutes. Finally got my blizzard and complained and the lady worker working there said “I flipped the blizzard and didn’t fall out” but I could clearly see it wasn’t freshly made and just sitting out melting. Just ending up throwing the whole thing away
Atmosphere: 1
Food: 1
Service: 1
The location is very understaffed to no fault of their own. A singular blizzard and small cone took 30+ minutes to be ready. Wouldn’t recommend this drive-thru or in person ordering to anyone who’s in a rush.
Atmosphere: 1
Food: 3
Service: 1
Stupidly slow drive thru, took at least 10 whole minutes just to make a mini blizzard, and then the blizzard wasn’t even very good, it was a cotton candy and they put half the amount of syrup and sprinkles in it than Dairy Queen normally does. So if you’re going to a Dairy Queen, just don’t go to this one.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited over 30 minutes for 2 blizzards. Don't recommend coming here.
Atmosphere: 1
Food: 1
Service: 1
We also ordered some food which i did online but still had to wait like 15 minutes for 2 6 piece chix strip baskets with cheese curds. Never gave me cups for my drinks, people that came in after me where getting there food before me, employees just standing around giving blizzards to customers for free cuz they made the wrong ones they said but I was never offered one who was still waiting for my food. Watched the cook put my food up which sat there for about 5 minutes when 2 employees argued over making stuff for drive Thur So my food was cold the chicken was not cooked all the way threw very small pieces of chix and they don't no how to count cuz there was only 3 strips in each basket. When I tried to call no one answered .when I got threw the next day they hung up on me and didn't refund or fix anything
Vegetarian options: Need to get new employees
Kid-friendliness: No the employees where in there cuzzing at each other
Atmosphere: 1
Food: 1
Service: 1
So I accidently pulled up very close to closing. The other location closed at 10 my whole life. Upon pulling up I have NEVER been greeted by a ruder employee. Larger dyed redhead lady probably in her 30s. She had the rudest tone and worst service I have EVER had. I understand I accidently pulled up close to close but it was an honest mistake. When we accidently handed her a card that declined, she couldn't even say it declined. Just kept saying in a snotty tone "$25" and we asked "what happened" her response "TWENTY. FIVE. DOLLARS".
Honestly wouldn't be surprised if she spit in my food
Atmosphere: 1
Service: 1
food was decent, but the atmosphere was very hostile. stephanie makes us not want to continue coming to this location due to her attitude every time we come here. she slammed the drive thru door shut when asking a question about the bill price & then flailed her arms. was extremely rude, when we were nothing but nice & just curious about the pricing.
Atmosphere: 1
Food: 4
Service: 1
Went through the drive through and ordered a value meal and a small blizzard. It took 32 minutes to get my meal. 2 cars were behind us. They were not busy at all. They offered us nothing for our experience. Food places are really going down hill...
Atmosphere: 1
Food: 1
Service: 1
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