Dairy Queen Grill & Chill

2451 Birch St, Eau Claire
(715) 835-2181

Recent Reviews

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Keegan Morrison-Deram

EDIT: READ REVIEWS. EVERYONE'S ICE CREAM IS LIKE THIS. COMPLETELY MELTED BLIZZARDS HERE. AUTOMATED UNHELPFUL RESPONSES. Just left from here. Came in and ordered our food. Had to wipe off the counter as they gave us our blizzards completely water-level melted and overflowing. Had to ask for lids for the blizzards, and boxes for the chicken. One lady wearing a white beanie was very kind and helpful. The other girl was just flat out bad at her job. Can't recommend this location after that.
THEY DONT FLIP THEIR BLIZZARDS. THEY WILL ALWAYS BE MELTED AND YOU WILL NOT GET A REMAKE OR REFUND. DONT BUY FROM HERE.

Atmosphere: 3

Food: 2

Service: 1

John Hodges

Not sure if they were just short handed, but the wait was insanely long. At least the food was good.

Atmosphere: 3

Food: 4

Service: 1

EdthaCow

Dreadfully slow. Better off going home, make a meal, go buy a soda. After that you might be greated and get your food.

Otherwise very unproffesional and treated like an inconvience.

Atmosphere: 4

Food: 2

Service: 1

Timothy O'Donnell

Ordered two flamethrower burgers. Looked and tasted great, thanks!

Food: 5

Service: 5

Mark Connely

The shakes were marvelous

Atmosphere: 4

Food: 5

Service: 5

Kelsey Stelzner

Chicken strips were just breading almost no chicken inside ice cream was completely melted. Fries were rock hard, and the lady who I speak to was rude and said she could do nothing about it to contact DoorDash.got a 4 pice chicken basket and got this.

Chad Williams

The youg gentlemen working the night we drove through did a good job communicating and engaging with us. Been a long couple days traveling and a DQ blizzard sounded good. Both of the items we ordered were made very well and while we waited, the guy at the window chit chatted with us, which was nice. Good to see!

Atmosphere: 4

Food: 5

Service: 5

whitney berg

Waited for a very long time to get my tube wizards due to a large food order ahead of me that they did not have move ahead to the front. My blizzard did not get tipped upside down when I said something about getting my money back because they clearly were melted. He said the reason he didn’t flip them upside down is because the ice cream would go everywhere and I said yes, I’ve been waiting forever for my two blizzard and it says on your board I would get my ice cream for free. he made me feel like I was just trying to get handouts when honestly, I sat there waiting and spent almost $20 for ice cream and didn’t want it to be completely melted

Atmosphere: 3

Service: 1

Sheila Marlene

First and last time at this DQ today. Very tall male with curly, wild hair goes over his visor and he works in the grill. No hair net. Has visor but what good does it do when his hair is all over it??? Yikes, do they need the health dept here?
Man at the front counter was helpful.

Atmosphere: 1

Service: 2

K Moen

Very disappointed ! First time at this Dairy Queen & probably the last. I ordered the flame thrower burger meal. The hamburger patties were dry & not juicy by any means, and the fries were the worst I’ve eaten, Cold & hard! Because of the temperature of the food, I do not believe that these were freshly made. Way too much to be spending on food that has been sitting there waiting for you to arrive! I haven’t been to a Dairy Queen since the one on Menomonee Street and probably won’t try one again To many other delicious choices!
No ketchup for your fries make sure you ask!

Food: 1

C

I absolutely love Dairy Queen there should be more Dairy Queens and this one is wonderful

Atmosphere: 5

Food: 5

Service: 5

Megan Reed

Ordered a blizzard and it was completely runny. The other blizzard they did the usual tip upside down. The other they just handed to us with a lid and said “be careful with that one”. So they knew it was runny and still served it anyway. It was shake consistency at best. Poor product and service.

Jim Soley

Excellent Grill and Chill. Another good Blizzard today.

Atmosphere: 5

Food: 5

Service: 5

Ashley Brockman

Ordered the garlic parm chicken basket with fries. The fries were tossed on the bottom along with the bread and the very soggy chicken strips were thrown on top of everything. The gravy was thrown on top of the chicken strips and spilled all over the food. The bottom of the box was coated in grease and dirt. The box was not even put in a bag to keep the car from getting dirty. - very disappointing will not be back!

Atmosphere: 1

Food: 1

Service: 1

Milenis

Excellent customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 1 2 lb Grillburger, Side of Onion Rings, Chicken Strips

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