We visited the Dive tonight and I was SO disappointed with the service that we had. I booked the Igloo several weeks ago for my fiancé and I to enjoy for our last night in Eau Claire together before he leaves the state for work. The Igloo was very cute and was so nice! Initially we thought it was going to be a great date. Unfortunately, we were not impressed with our service. Our reservation was for 7:00 PM. We arrived about 6:50- 6:55 PM ish as directed on the website to be a little early. We were in the Igloo by 7:00 PM. Our waitress was no where to be seen and jokingly I told my fiancé maybe this is a self serve situation and you should go to the bar and ask. After about 15-20 minutes she finally came out and asked what we wanted. (This was after my fiancé had exited the igloo and she saw him standing out there.) We ordered our drinks and pizza and it took forever. It was almost 40 minutes into our date by the time we got our first drink, and she brought our pizza. When we go out typically we like to have a drink before our food arrives. You only get the Igloo for 90 minutes so to wait almost 40 minutes for your first drink was NOT great. I will add there at least was water in the igloo so we had something to sip on. After we got our food and drink it was another 15-20 minutes with no contact from our server so I brought our plates and pizza box and my empty drink glass inside. I waited and one of the servers saw me and asked if I needed anything, I did ask for more drinks and he said he'd be right out. Our service did improve from there and he did check on us and get us a refill after that, however for 2/3 of our time that we paid for in an igloo to be with poor service it was not what I had expected. When 60-70 of your 90 minutes are questioning if you have been forgotten it does not leave a great impression. I would think twice before booking an igloo or coming here again. Which is sad because we like the Lismore and Informalist- but the Dive is certainly a miss.
Atmosphere: 4
Food: 4
Service: 1
Kate Ann
We visited the Dive tonight and I was SO disappointed with the service that we had. I booked the Igloo several weeks ago for my fiancé and I to enjoy on our last night in Eau Claire together before he leaves the state for work. The Igloo was very cute and was so nice! Initially, we thought it was going to be a great date. Unfortunately, we were not impressed with our service. Our reservation was for 7:00 PM. We arrived about 6:50- 6:55 PM ish as directed on the website to be a little early. We were in the Igloo by 7:00 PM. Our waitress was nowhere to be seen and jokingly I told my fiancé maybe this is a self-serve situation and you should go to the bar and ask. After about 15-20 minutes she finally came out and asked what we wanted. (This was after my fiancé had exited the igloo and she saw him standing out there.) We ordered our drinks and pizza and it took forever. It was almost 40 minutes into our date when we finally got our first drink- and she brought our pizza. When we go out typically we like to have a drink before our food arrives. You only get the Igloo for 90 minutes and wait almost 40 minutes for your first drink it was NOT great. I will add there at least was water in the igloo so we had something to sip on. After we got our food and drink it was another 15-20 minutes with no contact from our server so I brought our plates, pizza box, and my empty drink glass inside. I waited and one of the servers saw me and asked if I needed anything, I did ask for more drinks and he said he'd be right out. Our service did improve from there and he did check on us and get us a refill after that, however for 2/3 of the time that we paid for in an igloo to be with poor service it was not what I had expected. When 60-70 of your 90 minutes are left questioning if you have been forgotten it does not leave a great impression. I would think twice before booking an igloo or coming here again. Which is sad because we like the Lismore and Informalist- but the Dive is certainly a miss.
Matthew Irwin
Tried the Igloo and it was a great date. Disappointed with the phrase “full menu” to get there and find out it was pizzas only (should have looked ahead). Waiters/bartenders were great. Everything individually was good. Considering for what we paid for a pizza, a 3 drinks and the igloo I can say I’m feel disappointed and won’t be back.
Atmosphere: 4
Food: 4
Service: 4
Brooke Krause
The Dive offers a moody atmosphere and an impressive drink selection, making it a great spot for a night out. The initial service is top-notch, with staff promptly bringing water and menus, creating a high-end first impression. However, after that, the service can slow down significantly, which is a bit disappointing…
A notable concern is the cleanliness of the gender-neutral restrooms. On multiple occasions, I've found urine on the toilet seats, which is quite unhygienic. I should have said something while I was there and even thought about using the hotel bathrooms on the first floor instead.
On a positive note, the bar exudes a big city feel with its dark ambiance and candlelit tables, creating an intimate setting perfect for conversation. It’s an inviting space that really enhances the overall experience, making it a great place to unwind and enjoy a night out in style.
Atmosphere: 4
Service: 3
Brad Hansen
Great drinks made by amazing mixologists! Their pizza is also top notch. Go to in eau claire for drinks on a roof top and upscale bar and a bite to eat!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Late Night Pizza
Steven Shafer
Great cocktails. Super customer service. Outside rooftop deck that overlooks downtown Eau Claire. Lots of sun outside! Comfy chairs inside.
Atmosphere: 5
Service: 5
Katy Stevens
Always excellent service and atmosphere
Atmosphere: 5
Food: 5
Service: 5
A.L. Nazarian
Went for Jass festival, and whomever was stained at the door, checking wristbands made us feel so uncomfortable by her terrible attitude, even though we had wristbands, we left. She was crabby, and turned people away in a rude, and mean even, to some people, way.We will not enter this establishment ever again.Customer service matters, even if it's on a night that's more busy than usual and not a normal situation for the workers.Step up or step off!
Atmosphere: 1
Food: 1
Service: 1
Ian Haugen
The best Jameson Orange Old Fashioned I have ever had. Super Cool place. Looks like they have a pretty cool Vinyl Colection to listen too also.
Atmosphere: 5
Service: 5
Jessica Kampa
Dive is amazingly trendy, fun place for cocktails. My friend and I visited on Thursday evening and the bar was very quiet. We sat right at the bar and were immediately greeted and served. I chose the Fire in the Sky and my friend had the Sage Advice, a Valentine’s special. Both of the cocktails were so well balanced and tasty! Dive is a great place to sip a drink and talk and that’s exactly what we did. The bartenders were friendly and attentive without being overbearing. Although the drinks are definitely on the spendy side, I don’t mind paying a premium for a unique, well-balanced drink. We will definitely be back soon for more tasty sips!
Reserved an igloo for 4 couples. It was freezing!! The heater they had in the igloo was hardly blowing and there was only one small heater that was on max. Not a good experience. When mentioning it to the waitress, she just blew it off. For as much as we spent there, and I must say we did leave a very generous tip. I think they can afford some much better heaters and add to the experience. We were all dressed warm, but still.... come on!
Atmosphere: 2
Food: 5
Service: 4
Lisa
Lemon drop martini lovers: they use amazing house made limoncello!!! Other drinks are great, too. Nice atmosphere with outdoor space.
Denise Bryan
Lovely view above street level.
Atmosphere: 5
Food: 5
Service: 5
Tracy Ostrom
Dont let the name fool you! Now this place is an upscale classy place to get a tasty old fashioned pizza and a ? . It has indoor and outdoor seating up in the 3rd floor. We love to watch the weather with all those big windows. In the winter mths, they have heated Igloo's on the outside portion Fun. Almost didn't leave a review cause I didn't want everyone to know about this place. Best kept secret in Eau Claire.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Late Night Pizza
Greg Zimmerman
Awesome location and setting. Incredible, unique, and Delicious craft drinks! Decent bourbon selection but the cocktails are simply amazing and beautiful to look at. Very very good!
We visited the Dive tonight and I was SO disappointed with the service that we had. I booked the Igloo several weeks ago for my fiancé and I to enjoy for our last night in Eau Claire together before he leaves the state for work. The Igloo was very cute and was so nice! Initially we thought it was going to be a great date. Unfortunately, we were not impressed with our service. Our reservation was for 7:00 PM. We arrived about 6:50- 6:55 PM ish as directed on the website to be a little early. We were in the Igloo by 7:00 PM. Our waitress was no where to be seen and jokingly I told my fiancé maybe this is a self serve situation and you should go to the bar and ask. After about 15-20 minutes she finally came out and asked what we wanted. (This was after my fiancé had exited the igloo and she saw him standing out there.) We ordered our drinks and pizza and it took forever. It was almost 40 minutes into our date by the time we got our first drink, and she brought our pizza. When we go out typically we like to have a drink before our food arrives. You only get the Igloo for 90 minutes so to wait almost 40 minutes for your first drink was NOT great. I will add there at least was water in the igloo so we had something to sip on. After we got our food and drink it was another 15-20 minutes with no contact from our server so I brought our plates and pizza box and my empty drink glass inside. I waited and one of the servers saw me and asked if I needed anything, I did ask for more drinks and he said he'd be right out. Our service did improve from there and he did check on us and get us a refill after that, however for 2/3 of our time that we paid for in an igloo to be with poor service it was not what I had expected. When 60-70 of your 90 minutes are questioning if you have been forgotten it does not leave a great impression. I would think twice before booking an igloo or coming here again. Which is sad because we like the Lismore and Informalist- but the Dive is certainly a miss.
Atmosphere: 4
Food: 4
Service: 1
We visited the Dive tonight and I was SO disappointed with the service that we had. I booked the Igloo several weeks ago for my fiancé and I to enjoy on our last night in Eau Claire together before he leaves the state for work. The Igloo was very cute and was so nice! Initially, we thought it was going to be a great date. Unfortunately, we were not impressed with our service. Our reservation was for 7:00 PM. We arrived about 6:50- 6:55 PM ish as directed on the website to be a little early. We were in the Igloo by 7:00 PM. Our waitress was nowhere to be seen and jokingly I told my fiancé maybe this is a self-serve situation and you should go to the bar and ask. After about 15-20 minutes she finally came out and asked what we wanted. (This was after my fiancé had exited the igloo and she saw him standing out there.) We ordered our drinks and pizza and it took forever. It was almost 40 minutes into our date when we finally got our first drink- and she brought our pizza. When we go out typically we like to have a drink before our food arrives. You only get the Igloo for 90 minutes and wait almost 40 minutes for your first drink it was NOT great. I will add there at least was water in the igloo so we had something to sip on. After we got our food and drink it was another 15-20 minutes with no contact from our server so I brought our plates, pizza box, and my empty drink glass inside. I waited and one of the servers saw me and asked if I needed anything, I did ask for more drinks and he said he'd be right out. Our service did improve from there and he did check on us and get us a refill after that, however for 2/3 of the time that we paid for in an igloo to be with poor service it was not what I had expected. When 60-70 of your 90 minutes are left questioning if you have been forgotten it does not leave a great impression. I would think twice before booking an igloo or coming here again. Which is sad because we like the Lismore and Informalist- but the Dive is certainly a miss.
Tried the Igloo and it was a great date. Disappointed with the phrase “full menu” to get there and find out it was pizzas only (should have looked ahead). Waiters/bartenders were great. Everything individually was good. Considering for what we paid for a pizza, a 3 drinks and the igloo I can say I’m feel disappointed and won’t be back.
Atmosphere: 4
Food: 4
Service: 4
The Dive offers a moody atmosphere and an impressive drink selection, making it a great spot for a night out. The initial service is top-notch, with staff promptly bringing water and menus, creating a high-end first impression. However, after that, the service can slow down significantly, which is a bit disappointing…
A notable concern is the cleanliness of the gender-neutral restrooms. On multiple occasions, I've found urine on the toilet seats, which is quite unhygienic. I should have said something while I was there and even thought about using the hotel bathrooms on the first floor instead.
On a positive note, the bar exudes a big city feel with its dark ambiance and candlelit tables, creating an intimate setting perfect for conversation. It’s an inviting space that really enhances the overall experience, making it a great place to unwind and enjoy a night out in style.
Atmosphere: 4
Service: 3
Great drinks made by amazing mixologists! Their pizza is also top notch. Go to in eau claire for drinks on a roof top and upscale bar and a bite to eat!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Late Night Pizza
Great cocktails. Super customer service. Outside rooftop deck that overlooks downtown Eau Claire. Lots of sun outside! Comfy chairs inside.
Atmosphere: 5
Service: 5
Always excellent service and atmosphere
Atmosphere: 5
Food: 5
Service: 5
Went for Jass festival, and whomever was stained at the door, checking wristbands made us feel so uncomfortable by her terrible attitude, even though we had wristbands, we left. She was crabby, and turned people away in a rude, and mean even, to some people, way.We will not enter this establishment ever again.Customer service matters, even if it's on a night that's more busy than usual and not a normal situation for the workers.Step up or step off!
Atmosphere: 1
Food: 1
Service: 1
The best Jameson Orange Old Fashioned I have ever had. Super Cool place. Looks like they have a pretty cool Vinyl Colection to listen too also.
Atmosphere: 5
Service: 5
Dive is amazingly trendy, fun place for cocktails. My friend and I visited on Thursday evening and the bar was very quiet. We sat right at the bar and were immediately greeted and served. I chose the Fire in the Sky and my friend had the Sage Advice, a Valentine’s special. Both of the cocktails were so well balanced and tasty! Dive is a great place to sip a drink and talk and that’s exactly what we did. The bartenders were friendly and attentive without being overbearing. Although the drinks are definitely on the spendy side, I don’t mind paying a premium for a unique, well-balanced drink. We will definitely be back soon for more tasty sips!
Atmosphere: 5
Service: 5
Restaurantji Recommends
Reserved an igloo for 4 couples. It was freezing!! The heater they had in the igloo was hardly blowing and there was only one small heater that was on max. Not a good experience. When mentioning it to the waitress, she just blew it off. For as much as we spent there, and I must say we did leave a very generous tip. I think they can afford some much better heaters and add to the experience. We were all dressed warm, but still.... come on!
Atmosphere: 2
Food: 5
Service: 4
Lemon drop martini lovers: they use amazing house made limoncello!!! Other drinks are great, too. Nice atmosphere with outdoor space.
Lovely view above street level.
Atmosphere: 5
Food: 5
Service: 5
Dont let the name fool you! Now this place is an upscale classy place to get a tasty old fashioned pizza and a ? . It has indoor and outdoor seating up in the 3rd floor. We love to watch the weather with all those big windows. In the winter mths, they have heated Igloo's on the outside portion Fun. Almost didn't leave a review cause I didn't want everyone to know about this place. Best kept secret in Eau Claire.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Late Night Pizza
Awesome location and setting. Incredible, unique, and Delicious craft drinks! Decent bourbon selection but the cocktails are simply amazing and beautiful to look at. Very very good!
Loading...