I have been ordering from this location regularly for years now and can not stress how good of a job both the employees and general manager do. Thank you all for the hard work and grate food and happy holidays
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Sandwich
Carter Ellis
This is the second bad experience we have had with this location. They charged us for an order that wasn’t even fullfillable due to a change in store hours that wasn’t stated on the website at the time. Their automated system luckily refunded us but it takes 3 days for the refund to process. A bit upsetting, just wish the hours were correct and the system received proper updates to decline orders placed close to the new closing hours.
Atmosphere: 1
Food: 1
Service: 1
Jesse Poulter
Bread was burnt, like really burnt, like I have never left a bad review for any business ever in my life, but I am for this levels of burnt
Atmosphere: 1
Food: 1
Service: 1
Von Wright
I never go up north without stopping here. Just the mac n cheese w/brisket is worth the stop. Great soups and subs !!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich, Neuron
George
Friendly and fast service. The sub was excellent.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
Jclaker24
When you're located on water Street you would do much better to sell alcohol or at least some leinenkugel's
Parking: Parking
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
James Lokken
The staff is friendly and the food never disappoints! We especially like the wild rice soup!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Sandwich
Rocky morzenti
Stale bread ran out of cheese
Atmosphere: 1
Food: 1
Service: 1
Justin morzenti
Stale bread ran out of cheese
Atmosphere: 1
Food: 1
Service: 1
Jon Isham
Waited over an hour for a cold tiny beacon sandwich, way to salty, bread was terrible... Not good at at all...
The only thing this place can be consistent about is messing up my order every single time I go here. I was very sick and starving so I placed an order for delivery. I ordered a chicken and bacon sub and received a sub with dry, nasty rubbery ham, mayo and lettuce. The bread was also dry and seemed old rendering the sandwich inedible. I called right away and all they could offer was to mail me a coupon for a free sandwich. I never got the coupon. Beyond that, I ordered 2 bowls of broccoli cheese soup. Both bowls had burnt big chunks of soup. I was incredibly disappointed that I had spent $30 on a meal that was gross and not what I wanted. I will never use this location again.
Food: 1
B T
The only thing this place can be consistent about is messing up my order every single time I go here. I was very sick and starving so I placed an order for delivery. I ordered a chicken and bacon sub and received a sub with dry, nasty rubbery ham, mayo and lettuce. The bread was also dry and seemed old rendering the sandwich inedible. I called right away and all they could offer was to mail me a coupon for a free sandwich. I never got the coupon. Beyond that, I ordered 2 bowls of broccoli cheese soup. Both bowls had burnt big chunks of soup. I was incredibly disappointed that I had spent $30 on a meal that was gross and not what I wanted. I will never use this location again.
Food: 1
Tonya Steele
I order through Uber eats and have always had a decent experience. Today I ordered Uber delivery was excellent as always, but my sandwich showed up on stale bread that was cracked and falling apart. My sandwich had two pieces of meat on it. The roast beef was brown and dried up. I requested extra onions and lettuce. There were a few slivers of onions, the lettuce was brown and red. The rice crispy treat was stale. The rice crispy had no texture at all, and had taken on the flavor of oil and butter. There was a thin layer of chocolate and peanut butter on top that tasted like it had been watered down.I removed Erbert and Gerbert from my favorite order list today. Disappointed, it was like taking $15 ripping it up and throwing it in the trash.
Food: 1
Tatum K.
I made a delivery order online and I am not impressed. I have been to this location twice before in person and it was fine nothing special but not bad service however, this was a tad ridiculous. I ordered our food online for delivery as we both had long days and didn’t want to leave to get food. Nowhere did it say on the site that our delivery would be made via Doordash?? I thought E&G had their own drivers. Anyway, our food arrives and I notice we’re missing an item. I don’t have the Doordash app. I cannot go through previous orders on the app to report it. Our driver did not respond. The link sent to track the order was to quite literally only track the order. I called the store and I got a very short response of “You need to contact doordash” after I explained that Doordash doesn’t have the order on their app and the link doesn’t do anything. The app also has no “Support” option that I could find to get in contact with someone. After this I go to enjoy what of the order we do have and the Avocado on my Narmer sandwich is missing. Super unimpressed and unhappy.
I have been ordering from this location regularly for years now and can not stress how good of a job both the employees and general manager do. Thank you all for the hard work and grate food and happy holidays
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Sandwich
This is the second bad experience we have had with this location. They charged us for an order that wasn’t even fullfillable due to a change in store hours that wasn’t stated on the website at the time. Their automated system luckily refunded us but it takes 3 days for the refund to process. A bit upsetting, just wish the hours were correct and the system received proper updates to decline orders placed close to the new closing hours.
Atmosphere: 1
Food: 1
Service: 1
Bread was burnt, like really burnt, like I have never left a bad review for any business ever in my life, but I am for this levels of burnt
Atmosphere: 1
Food: 1
Service: 1
I never go up north without stopping here. Just the mac n cheese w/brisket is worth the stop. Great soups and subs !!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich, Neuron
Friendly and fast service. The sub was excellent.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sandwich
When you're located on water Street you would do much better to sell alcohol or at least some leinenkugel's
Parking: Parking
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
The staff is friendly and the food never disappoints! We especially like the wild rice soup!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup, Sandwich
Stale bread ran out of cheese
Atmosphere: 1
Food: 1
Service: 1
Stale bread ran out of cheese
Atmosphere: 1
Food: 1
Service: 1
Waited over an hour for a cold tiny beacon sandwich, way to salty, bread was terrible... Not good at at all...
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We're going to have to go people
Atmosphere: 5
Food: 5
Service: 5
The only thing this place can be consistent about is messing up my order every single time I go here. I was very sick and starving so I placed an order for delivery. I ordered a chicken and bacon sub and received a sub with dry, nasty rubbery ham, mayo and lettuce. The bread was also dry and seemed old rendering the sandwich inedible. I called right away and all they could offer was to mail me a coupon for a free sandwich. I never got the coupon. Beyond that, I ordered 2 bowls of broccoli cheese soup. Both bowls had burnt big chunks of soup. I was incredibly disappointed that I had spent $30 on a meal that was gross and not what I wanted. I will never use this location again.
Food: 1
The only thing this place can be consistent about is messing up my order every single time I go here. I was very sick and starving so I placed an order for delivery. I ordered a chicken and bacon sub and received a sub with dry, nasty rubbery ham, mayo and lettuce. The bread was also dry and seemed old rendering the sandwich inedible. I called right away and all they could offer was to mail me a coupon for a free sandwich. I never got the coupon. Beyond that, I ordered 2 bowls of broccoli cheese soup. Both bowls had burnt big chunks of soup. I was incredibly disappointed that I had spent $30 on a meal that was gross and not what I wanted. I will never use this location again.
Food: 1
I order through Uber eats and have always had a decent experience. Today I ordered Uber delivery was excellent as always, but my sandwich showed up on stale bread that was cracked and falling apart. My sandwich had two pieces of meat on it. The roast beef was brown and dried up. I requested extra onions and lettuce. There were a few slivers of onions, the lettuce was brown and red. The rice crispy treat was stale. The rice crispy had no texture at all, and had taken on the flavor of oil and butter. There was a thin layer of chocolate and peanut butter on top that tasted like it had been watered down.I removed Erbert and Gerbert from my favorite order list today. Disappointed, it was like taking $15 ripping it up and throwing it in the trash.
Food: 1
I made a delivery order online and I am not impressed. I have been to this location twice before in person and it was fine nothing special but not bad service however, this was a tad ridiculous. I ordered our food online for delivery as we both had long days and didn’t want to leave to get food. Nowhere did it say on the site that our delivery would be made via Doordash?? I thought E&G had their own drivers. Anyway, our food arrives and I notice we’re missing an item. I don’t have the Doordash app. I cannot go through previous orders on the app to report it. Our driver did not respond. The link sent to track the order was to quite literally only track the order. I called the store and I got a very short response of “You need to contact doordash” after I explained that Doordash doesn’t have the order on their app and the link doesn’t do anything. The app also has no “Support” option that I could find to get in contact with someone. After this I go to enjoy what of the order we do have and the Avocado on my Narmer sandwich is missing. Super unimpressed and unhappy.
Atmosphere: 1
Food: 1
Service: 1
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