So, while the food all smelled and looked great, we weren't able to stay to eat because there is no handicap accessible seating. Despite saying they are handicapped accessible, the tables are all too high to accommodate a wheelchair and the back two booths (the only potential seats that could handle a wheelchair technically) are too close to each other for a wheelchair to park because it blocks access to a door to the outside and it would trap other patrons in the opposite booth. Bummed. But the Mexican place next door was good and able to accommodate my grandma.Wheelchair accessibility: No viable seating for someone in a wheelchair.
Kiernan Stone
Genos is a fun place to bring the whole family! Their food I Delicious and the service is great! It's wonderful to see the owner working hard in the restaurant and talking with patrons too!Kid-friendliness: Very kid friendly environment!
Best pizza place around!With the best salads!The Antipasto Salad. Full of flavor!
Atmosphere: 5
Food: 5
Service: 5
Clint Clason
Did not like the pizza. Tastes like it's burnt. Leaves bad after taste. My
Food: 1
Service: 3
Brandon Bresnen
I call to place an order and the guy puts me on hold for 10 minutes like he forgot I was on the phone… very unprofessional
Avo hoyo
One of the best pizza’s I have ever had. Excellent service, clean, highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Mary H.
Amazing amazing amazing! You must try the wings to start! The pizza was mouthwatering as well. I will be back
SamiSmilez
Ordered thick crust received thin crust. Immediately told the person and rather than fix the mistake she argued that it was regular thin crust. The cheese bread is just french bread with cheese on it. So we left. 1st and last time. The staff had to work extra hard to greet us as we came in for a pick up. Not a welcoming atmosphere at all.
So, Geno's management responded to my review.I guess the first thing I personally would say as an embassador for the brand would be...."I'm sorry you had a poor experience at our restaurant. We aim for high satisfaction with all of our customers. We hope your next experience is a positive one, so come for a free pie on us and will make sure that you are happy in the future moving on as a customer. Thanks for your important and constructive criticism".INSTEAD what was posted was a feeble attempt to defend themselves that goes like this...Thank you for the review A.J.,We have three TVs,(I SAW ONE)The restrooms are in-between both restaurants and not in the foyer.(BUDDY, IN-BETWEEN 2 DOORS IS THE FOYER)We sell a lot of wings and we use air fryers as we do not want to deep fry them. We pre cook them in house with our signature seasoning then package them ourselves so not sure how they could be undercooked.(BECAUSE THEY WEREN'T COOKED CORRECTLY IN THE FIRST PLACE, AND THEN THEY WERE OLD AND EXPIRED WHICH IS WHY THEY ARE SLIMY AND THEN FROZEN AND SERVED A MONTH LATER. THAT'S NOT A PRODUCT I WOULD STAND BEHIND)We use Franks buffalo sauce with is what most wing places use.(HOW IS TELLING ME THAT YOU USE FRANK'S BUFFALO SAUCE AS A HOUSE SIGNATURE SEASONING)Anyway we also have another room attached to our restaurant with a fireplace and tables for another 20 people.(YES A PRIVATE ROOM SEPARATE FROM THE RESTAURANT. I GET IT, IT'S NOT PART OF THE RESTAURANT. IT'S A DARK DINGY ROOM THAT'S UNINVITING.)As for our inside décor we have almost no generic Italian artwork at our restaurant with the exception of one original that was painted for us by one of our customers. Most of our décor is a tribute to Eau Claire and sports.I SUPPOSE THAT'S YOUR OPINION, BUT IT LOOKS LIKE GOODWILL TOOK A DUMP IN THERE. RANDOM LITTLE STATUES OF FAT ITALIAN MAKING PIZZA. THAT'S KNOWN AS GENERIC DECOR.)This was a very long review(I WANTED TO MAKE SURE I WAS DETAILED AND BRUTALLY HONEST.)and running the best restaurant for Pizza in Eau Claire takes an enormous amount of work so I have to get back to it. (FDBABLE AND IT SHOWS IN YOUR BUILDING, YOUR MANAGEMENT, DEMEANOR, YOUR STAFF AND PRODUCT.)Come back and try our signature Geno's sauce on your wings and our award winning pizza.I WOULD TAKE YOUR RESPONSE FAR MORE SERIOUSLY IF IT WASN'T RIDDLED WITH TYPOS BECAUSE YOU'RE POUNDING AWAY AT YOUR KEYBOARD LIKE SOME ANGRY TEENAGER.
Atmosphere: 3
Food: 1
Service: 1
Umesh Sharma
Pizza was ok but we ordered vegetarian pizza and they put meat on it, later they replaced it.
Edward Bush
You pay for what you get. Top notch ingredients. Qualty ,great tasting pizzas!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Geno's Deluxe Pizza
Dan Hendrickson
Pizza has been very good, but have had issues ordering recently. Twice now the online system wasn’t working and when I called no one answered and the message suggested that I order online. ?
Atmosphere: 4
Food: 5
Service: 2
Danielle S
11/22: Wings were great! Deep dish was awesome!!! Staff was good too! We’re about an hour away, but know we’ll def be back!Edited 12/23: Been almost a year but we came back because we remembered how good the wings and deep dish pizza was! Got the same thing again plus a KETO friendly pizza!!!!! I was happily surprised to see that since I’m off the carbs now. And the sausage crust was fantastic and huge!!! Will be back again!!
SLOW…Waited 20min and didn’t even get to
Atmosphere: 1
Service: 1
So, while the food all smelled and looked great, we weren't able to stay to eat because there is no handicap accessible seating. Despite saying they are handicapped accessible, the tables are all too high to accommodate a wheelchair and the back two booths (the only potential seats that could handle a wheelchair technically) are too close to each other for a wheelchair to park because it blocks access to a door to the outside and it would trap other patrons in the opposite booth. Bummed. But the Mexican place next door was good and able to accommodate my grandma.Wheelchair accessibility: No viable seating for someone in a wheelchair.
Genos is a fun place to bring the whole family! Their food I Delicious and the service is great! It's wonderful to see the owner working hard in the restaurant and talking with patrons too!Kid-friendliness: Very kid friendly environment!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Bread, Geno's Deluxe Pizza
Best pizza place around!With the best salads!The Antipasto Salad. Full of flavor!
Atmosphere: 5
Food: 5
Service: 5
Did not like the pizza. Tastes like it's burnt. Leaves bad after taste. My
Food: 1
Service: 3
I call to place an order and the guy puts me on hold for 10 minutes like he forgot I was on the phone… very unprofessional
One of the best pizza’s I have ever had. Excellent service, clean, highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Amazing amazing amazing! You must try the wings to start! The pizza was mouthwatering as well. I will be back
Ordered thick crust received thin crust. Immediately told the person and rather than fix the mistake she argued that it was regular thin crust. The cheese bread is just french bread with cheese on it. So we left. 1st and last time. The staff had to work extra hard to greet us as we came in for a pick up. Not a welcoming atmosphere at all.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Pizza, Cheese Bread
Geno's is the best. Worth the 25 minute
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Pizza, Meat Pizza
Restaurantji Recommends
So, Geno's management responded to my review.I guess the first thing I personally would say as an embassador for the brand would be...."I'm sorry you had a poor experience at our restaurant. We aim for high satisfaction with all of our customers. We hope your next experience is a positive one, so come for a free pie on us and will make sure that you are happy in the future moving on as a customer. Thanks for your important and constructive criticism".INSTEAD what was posted was a feeble attempt to defend themselves that goes like this...Thank you for the review A.J.,We have three TVs,(I SAW ONE)The restrooms are in-between both restaurants and not in the foyer.(BUDDY, IN-BETWEEN 2 DOORS IS THE FOYER)We sell a lot of wings and we use air fryers as we do not want to deep fry them. We pre cook them in house with our signature seasoning then package them ourselves so not sure how they could be undercooked.(BECAUSE THEY WEREN'T COOKED CORRECTLY IN THE FIRST PLACE, AND THEN THEY WERE OLD AND EXPIRED WHICH IS WHY THEY ARE SLIMY AND THEN FROZEN AND SERVED A MONTH LATER. THAT'S NOT A PRODUCT I WOULD STAND BEHIND)We use Franks buffalo sauce with is what most wing places use.(HOW IS TELLING ME THAT YOU USE FRANK'S BUFFALO SAUCE AS A HOUSE SIGNATURE SEASONING)Anyway we also have another room attached to our restaurant with a fireplace and tables for another 20 people.(YES A PRIVATE ROOM SEPARATE FROM THE RESTAURANT. I GET IT, IT'S NOT PART OF THE RESTAURANT. IT'S A DARK DINGY ROOM THAT'S UNINVITING.)As for our inside décor we have almost no generic Italian artwork at our restaurant with the exception of one original that was painted for us by one of our customers. Most of our décor is a tribute to Eau Claire and sports.I SUPPOSE THAT'S YOUR OPINION, BUT IT LOOKS LIKE GOODWILL TOOK A DUMP IN THERE. RANDOM LITTLE STATUES OF FAT ITALIAN MAKING PIZZA. THAT'S KNOWN AS GENERIC DECOR.)This was a very long review(I WANTED TO MAKE SURE I WAS DETAILED AND BRUTALLY HONEST.)and running the best restaurant for Pizza in Eau Claire takes an enormous amount of work so I have to get back to it. (FDBABLE AND IT SHOWS IN YOUR BUILDING, YOUR MANAGEMENT, DEMEANOR, YOUR STAFF AND PRODUCT.)Come back and try our signature Geno's sauce on your wings and our award winning pizza.I WOULD TAKE YOUR RESPONSE FAR MORE SERIOUSLY IF IT WASN'T RIDDLED WITH TYPOS BECAUSE YOU'RE POUNDING AWAY AT YOUR KEYBOARD LIKE SOME ANGRY TEENAGER.
Atmosphere: 3
Food: 1
Service: 1
Pizza was ok but we ordered vegetarian pizza and they put meat on it, later they replaced it.
You pay for what you get. Top notch ingredients. Qualty ,great tasting pizzas!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Geno's Deluxe Pizza
Pizza has been very good, but have had issues ordering recently. Twice now the online system wasn’t working and when I called no one answered and the message suggested that I order online. ?
Atmosphere: 4
Food: 5
Service: 2
11/22: Wings were great! Deep dish was awesome!!! Staff was good too! We’re about an hour away, but know we’ll def be back!Edited 12/23: Been almost a year but we came back because we remembered how good the wings and deep dish pizza was! Got the same thing again plus a KETO friendly pizza!!!!! I was happily surprised to see that since I’m off the carbs now. And the sausage crust was fantastic and huge!!! Will be back again!!